TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from A+++++ Could not have been easier. Turbo Tax does the best when reports investment transactions
Date published: 2023-04-14
Rated 4 out of 5 by from Payment Options Repetive I need to file multiple returns for my family and for Audit Defense and State e-filing, I had to log in and confirm payment info 8 times. TT should keep payment information stored in session.
Date published: 2023-04-14
Rated 5 out of 5 by from Great! Turbotax always helps me when I need to do my taxes
Date published: 2023-04-14
Rated 1 out of 5 by from TurboTax for 2022 No user friendly like in previous years. Even the printing process has changed.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbotax is very user friendly I did not need a turbotax expert. Everything was explained and easy to understand.
Date published: 2023-04-14
Rated 2 out of 5 by from Keeps getting worse every year it seems like there are more ads/upsells by Intuit to get more of your money, and the experience gets worse.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Tax Software Easy to navigate with robust features. Software offers multiple options based on tax filing needs and complexity
Date published: 2023-04-14
Rated 3 out of 5 by from Turbotax seems kind of expensive seems a little pricey $118 for federal + $58 for state returns.... but it uploaded all my stock/bonds bough/sold info by upload which made it much less painful.
Date published: 2023-04-14
Rated 2 out of 5 by from charged twice my return was rejected, when I went to refile, I had to pay an additional credit card fee to refile.
Date published: 2023-04-14
Rated 5 out of 5 by from it was great It made the process self explanatory the guidelines where direct and add just enough information to understand.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2799
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from A+++++ Could not have been easier. Turbo Tax does the best when reports investment transactions
Date published: 2023-04-14
Rated 4 out of 5 by from Payment Options Repetive I need to file multiple returns for my family and for Audit Defense and State e-filing, I had to log in and confirm payment info 8 times. TT should keep payment information stored in session.
Date published: 2023-04-14
Rated 5 out of 5 by from Great! Turbotax always helps me when I need to do my taxes
Date published: 2023-04-14
Rated 1 out of 5 by from TurboTax for 2022 No user friendly like in previous years. Even the printing process has changed.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbotax is very user friendly I did not need a turbotax expert. Everything was explained and easy to understand.
Date published: 2023-04-14
Rated 2 out of 5 by from Keeps getting worse every year it seems like there are more ads/upsells by Intuit to get more of your money, and the experience gets worse.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Tax Software Easy to navigate with robust features. Software offers multiple options based on tax filing needs and complexity
Date published: 2023-04-14
Rated 3 out of 5 by from Turbotax seems kind of expensive seems a little pricey $118 for federal + $58 for state returns.... but it uploaded all my stock/bonds bough/sold info by upload which made it much less painful.
Date published: 2023-04-14
Rated 2 out of 5 by from charged twice my return was rejected, when I went to refile, I had to pay an additional credit card fee to refile.
Date published: 2023-04-14
Rated 5 out of 5 by from it was great It made the process self explanatory the guidelines where direct and add just enough information to understand.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2799