TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
shruger from
Thank God I Had This This Year or I Would Have KMS
Turbotax made filing this year so much easier and more intuitive. This program is a gdm blessing.
Date published: 2023-04-14
Rated 4 out of 5 by
Piott from
The process was excelent.
The process was fairly easy to work with even for an old man 75, the time listed was 4.5 hours, but I spent 2 days watching he little blue balls go round and round during the execution and the big black circles during multiple logins. I started Wednesday at lunch and finished Friday around 2:00 AM.
Date published: 2023-04-14
Rated 4 out of 5 by
zari808 from
good refund
easy to do but had a surprise fee at the end saying i needed to upgrade to premium unexpectedly so it took away more from my refund to cover that. other than that was the same as last year
Date published: 2023-04-14
Rated 1 out of 5 by
Intuit Customer from
The WORST product & WORST Customer Care
The WORST product & WORST Customer Care ever experienced. Also, a cumbersome, worthless website that can't even display ACTUAL TurboTax purchases made & used!
Date published: 2023-04-14
Rated 1 out of 5 by
meaty fins from
turbo tax is unfair
I just feel that turbo tax forces me into buying extra purchase for filing my taxes like that IRS premium that is just not ok
Date published: 2023-04-14
Rated 5 out of 5 by
ATheRealtor from
Taxes Files Easy
TurboTax allows filing to be effortless. You are guided every step of the way. The review after each step boosts my confidence!
Date published: 2023-04-14
Rated 5 out of 5 by
SLHenry from
The best company to file Taxes
I have consistently been using turbo tax each year and it is the best tax software and I will continue to use it.
Date published: 2023-04-14
Rated 3 out of 5 by
peter55555 from
Required way too much editing. not efficient
Required way too much editing. not efficient. uploading tax docs not smooth
Date published: 2023-04-14
Rated 3 out of 5 by
Angera from
Filing was OK
I wanted to use the free option but I was unable to.
Date published: 2023-04-14
Rated 5 out of 5 by
Justine0725 from
Super efficient!
I love the new way of uploading your W-2s by taking a picture. It saves a lot of time and is very easy!
All TurboTax® Offerings Reviews - Page 2798
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
shruger from
Thank God I Had This This Year or I Would Have KMS
Turbotax made filing this year so much easier and more intuitive. This program is a gdm blessing.
Date published: 2023-04-14
Rated 4 out of 5 by
Piott from
The process was excelent.
The process was fairly easy to work with even for an old man 75, the time listed was 4.5 hours, but I spent 2 days watching he little blue balls go round and round during the execution and the big black circles during multiple logins. I started Wednesday at lunch and finished Friday around 2:00 AM.
Date published: 2023-04-14
Rated 4 out of 5 by
zari808 from
good refund
easy to do but had a surprise fee at the end saying i needed to upgrade to premium unexpectedly so it took away more from my refund to cover that. other than that was the same as last year
Date published: 2023-04-14
Rated 1 out of 5 by
Intuit Customer from
The WORST product & WORST Customer Care
The WORST product & WORST Customer Care ever experienced. Also, a cumbersome, worthless website that can't even display ACTUAL TurboTax purchases made & used!
Date published: 2023-04-14
Rated 1 out of 5 by
meaty fins from
turbo tax is unfair
I just feel that turbo tax forces me into buying extra purchase for filing my taxes like that IRS premium that is just not ok
Date published: 2023-04-14
Rated 5 out of 5 by
ATheRealtor from
Taxes Files Easy
TurboTax allows filing to be effortless. You are guided every step of the way. The review after each step boosts my confidence!
Date published: 2023-04-14
Rated 5 out of 5 by
SLHenry from
The best company to file Taxes
I have consistently been using turbo tax each year and it is the best tax software and I will continue to use it.
Date published: 2023-04-14
Rated 3 out of 5 by
peter55555 from
Required way too much editing. not efficient
Required way too much editing. not efficient. uploading tax docs not smooth
Date published: 2023-04-14
Rated 3 out of 5 by
Angera from
Filing was OK
I wanted to use the free option but I was unable to.
Date published: 2023-04-14
Rated 5 out of 5 by
Justine0725 from
Super efficient!
I love the new way of uploading your W-2s by taking a picture. It saves a lot of time and is very easy!
All TurboTax® Offerings Reviews - Page 2798
Date published: 2023-04-14