TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Thank God I Had This This Year or I Would Have KMS Turbotax made filing this year so much easier and more intuitive. This program is a gdm blessing.
Date published: 2023-04-14
Rated 4 out of 5 by from The process was excelent. The process was fairly easy to work with even for an old man 75, the time listed was 4.5 hours, but I spent 2 days watching he little blue balls go round and round during the execution and the big black circles during multiple logins. I started Wednesday at lunch and finished Friday around 2:00 AM.
Date published: 2023-04-14
Rated 4 out of 5 by from good refund easy to do but had a surprise fee at the end saying i needed to upgrade to premium unexpectedly so it took away more from my refund to cover that. other than that was the same as last year
Date published: 2023-04-14
Rated 1 out of 5 by from The WORST product & WORST Customer Care The WORST product & WORST Customer Care ever experienced. Also, a cumbersome, worthless website that can't even display ACTUAL TurboTax purchases made & used!
Date published: 2023-04-14
Rated 1 out of 5 by from turbo tax is unfair I just feel that turbo tax forces me into buying extra purchase for filing my taxes like that IRS premium that is just not ok
Date published: 2023-04-14
Rated 5 out of 5 by from Taxes Files Easy TurboTax allows filing to be effortless. You are guided every step of the way. The review after each step boosts my confidence!
Date published: 2023-04-14
Rated 5 out of 5 by from The best company to file Taxes I have consistently been using turbo tax each year and it is the best tax software and I will continue to use it.
Date published: 2023-04-14
Rated 3 out of 5 by from Required way too much editing. not efficient Required way too much editing. not efficient. uploading tax docs not smooth
Date published: 2023-04-14
Rated 3 out of 5 by from Filing was OK I wanted to use the free option but I was unable to.
Date published: 2023-04-14
Rated 5 out of 5 by from Super efficient! I love the new way of uploading your W-2s by taking a picture. It saves a lot of time and is very easy!
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2798
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank God I Had This This Year or I Would Have KMS Turbotax made filing this year so much easier and more intuitive. This program is a gdm blessing.
Date published: 2023-04-14
Rated 4 out of 5 by from The process was excelent. The process was fairly easy to work with even for an old man 75, the time listed was 4.5 hours, but I spent 2 days watching he little blue balls go round and round during the execution and the big black circles during multiple logins. I started Wednesday at lunch and finished Friday around 2:00 AM.
Date published: 2023-04-14
Rated 4 out of 5 by from good refund easy to do but had a surprise fee at the end saying i needed to upgrade to premium unexpectedly so it took away more from my refund to cover that. other than that was the same as last year
Date published: 2023-04-14
Rated 1 out of 5 by from The WORST product & WORST Customer Care The WORST product & WORST Customer Care ever experienced. Also, a cumbersome, worthless website that can't even display ACTUAL TurboTax purchases made & used!
Date published: 2023-04-14
Rated 1 out of 5 by from turbo tax is unfair I just feel that turbo tax forces me into buying extra purchase for filing my taxes like that IRS premium that is just not ok
Date published: 2023-04-14
Rated 5 out of 5 by from Taxes Files Easy TurboTax allows filing to be effortless. You are guided every step of the way. The review after each step boosts my confidence!
Date published: 2023-04-14
Rated 5 out of 5 by from The best company to file Taxes I have consistently been using turbo tax each year and it is the best tax software and I will continue to use it.
Date published: 2023-04-14
Rated 3 out of 5 by from Required way too much editing. not efficient Required way too much editing. not efficient. uploading tax docs not smooth
Date published: 2023-04-14
Rated 3 out of 5 by from Filing was OK I wanted to use the free option but I was unable to.
Date published: 2023-04-14
Rated 5 out of 5 by from Super efficient! I love the new way of uploading your W-2s by taking a picture. It saves a lot of time and is very easy!
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2798