TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great! Easy quick. I will use it again. You can get help easily.
Date published: 2023-04-14
Rated 2 out of 5 by from Too expensive The charge is too expensive (~20%...), 170+ out of 1011 refund...
Date published: 2023-04-14
Rated 3 out of 5 by from Missing Portland Or City Taxes and Deductions Please adopt city taxes in TurboTax to make it so much easier to file at the end of the year. It was really frustrating trying to figure that all out in addition to having to pay for TurboTax. Also I would love to see tax planning advice in your tool to help me think about the next year.
Date published: 2023-04-14
Rated 5 out of 5 by from TuboTax is a great help I appreciate the assistance and ease of filing provided by the TurboTax online team. From the IT staff to the experts I am thankful for the help.
Date published: 2023-04-14
Rated 5 out of 5 by from turbo tax is good I enjoyed using turbo tax. It is user friendly and provide easy explaination.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy & Efficient TurboTax has been very intuitive in assisting with the Tax prep & filing process. Great!!
Date published: 2023-04-14
Rated 1 out of 5 by from Confusing for Business Owners Turbotax was very confusing for business owners this year. Cost of goods sold should not be hard to find and is not an uncommon situation. Pretty much every business has cost of goods sold!
Date published: 2023-04-14
Rated 1 out of 5 by from Turbo Tax is a terrible place to file your 1099B Turbo Tax is very unintuitive to file a 1099B. Any options that expire have incorrect formatting in the software and constantly prompts you to pay for the upgraded software instead of actually helping you.
Date published: 2023-04-14
Rated 5 out of 5 by from turbo tax is easy Straight forward to use. Step by step instructions make filing my taxes very simple.
Date published: 2023-04-14
Rated 2 out of 5 by from it's so confusing and difficult My wife and I have several degrees between us and we always wonder what do folks who do not have lots of education do? It's always very confusing and difficult. On this years return it would only let me put in room and board education expenses for Merry, not Spencer - the form would just not show me the same options for my 2 kids who are both in college.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2794
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great! Easy quick. I will use it again. You can get help easily.
Date published: 2023-04-14
Rated 2 out of 5 by from Too expensive The charge is too expensive (~20%...), 170+ out of 1011 refund...
Date published: 2023-04-14
Rated 3 out of 5 by from Missing Portland Or City Taxes and Deductions Please adopt city taxes in TurboTax to make it so much easier to file at the end of the year. It was really frustrating trying to figure that all out in addition to having to pay for TurboTax. Also I would love to see tax planning advice in your tool to help me think about the next year.
Date published: 2023-04-14
Rated 5 out of 5 by from TuboTax is a great help I appreciate the assistance and ease of filing provided by the TurboTax online team. From the IT staff to the experts I am thankful for the help.
Date published: 2023-04-14
Rated 5 out of 5 by from turbo tax is good I enjoyed using turbo tax. It is user friendly and provide easy explaination.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy & Efficient TurboTax has been very intuitive in assisting with the Tax prep & filing process. Great!!
Date published: 2023-04-14
Rated 1 out of 5 by from Confusing for Business Owners Turbotax was very confusing for business owners this year. Cost of goods sold should not be hard to find and is not an uncommon situation. Pretty much every business has cost of goods sold!
Date published: 2023-04-14
Rated 1 out of 5 by from Turbo Tax is a terrible place to file your 1099B Turbo Tax is very unintuitive to file a 1099B. Any options that expire have incorrect formatting in the software and constantly prompts you to pay for the upgraded software instead of actually helping you.
Date published: 2023-04-14
Rated 5 out of 5 by from turbo tax is easy Straight forward to use. Step by step instructions make filing my taxes very simple.
Date published: 2023-04-14
Rated 2 out of 5 by from it's so confusing and difficult My wife and I have several degrees between us and we always wonder what do folks who do not have lots of education do? It's always very confusing and difficult. On this years return it would only let me put in room and board education expenses for Merry, not Spencer - the form would just not show me the same options for my 2 kids who are both in college.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2794