TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy to understand First time filing my taxes by myself and turbotax made it super easy.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax Deluxe Review I had a day full of Turbo Tax software updating that prevented me from working on my taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome Great way to do your taxes! Would recommend for anyone.
Date published: 2023-04-14
Rated 4 out of 5 by from Good product but getting prohibitively expensive I've used TurboTax for years to file my and an adult child's returns. You used to throw in one state for free. This year I had to file in 3 different states at $45 a pop for the form and $25 to efile (which I declined, as it's just as easy to print and mail). $70 total to file a state return with a $4 refund is ridiculous and I suspect most people are in a similar situation. Next year I'll just download the forms from each state and complete by hand.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is Great! TurboTax has helped me with my taxes for the past 8 years! Highly recommend it!
Date published: 2023-04-14
Rated 5 out of 5 by from Simple and excellent support I have used TurboTax for years and have never been disappointed. It is very user friendly. This year was the first time I actually needed help. I was reluctant to request a call, I am not phone person. But I had no choice. The TurboTax representative who helped me was phenomenal! She made the call very pleasant, was very helpful, genuine, and kind. Not to mention, she fixed the problem with grace and positive patience. Thank you Mirelys!!! TurboTax owes you a raise!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax-Pain Relief 20 plus years of using this product... I'm sold. Interaction between user and software is easy and efficient. Hey, if you don't like snuggling up to the computer experience, there is always a live help on tap.
Date published: 2023-04-14
Rated 4 out of 5 by from TT is very intuitive and easy to manage A well-designed and very easy-to-use program. I have used it for a few years. I would recommend a discount coupon from Turbo Tax to make it more affordable.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome Loved the clarity, direct and easy. Will return next year
Date published: 2023-04-14
Rated 4 out of 5 by from Good It is a little expensive and also, it is not good how there's no place to put if you've given charitable contributions
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2787
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to understand First time filing my taxes by myself and turbotax made it super easy.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax Deluxe Review I had a day full of Turbo Tax software updating that prevented me from working on my taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome Great way to do your taxes! Would recommend for anyone.
Date published: 2023-04-14
Rated 4 out of 5 by from Good product but getting prohibitively expensive I've used TurboTax for years to file my and an adult child's returns. You used to throw in one state for free. This year I had to file in 3 different states at $45 a pop for the form and $25 to efile (which I declined, as it's just as easy to print and mail). $70 total to file a state return with a $4 refund is ridiculous and I suspect most people are in a similar situation. Next year I'll just download the forms from each state and complete by hand.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is Great! TurboTax has helped me with my taxes for the past 8 years! Highly recommend it!
Date published: 2023-04-14
Rated 5 out of 5 by from Simple and excellent support I have used TurboTax for years and have never been disappointed. It is very user friendly. This year was the first time I actually needed help. I was reluctant to request a call, I am not phone person. But I had no choice. The TurboTax representative who helped me was phenomenal! She made the call very pleasant, was very helpful, genuine, and kind. Not to mention, she fixed the problem with grace and positive patience. Thank you Mirelys!!! TurboTax owes you a raise!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax-Pain Relief 20 plus years of using this product... I'm sold. Interaction between user and software is easy and efficient. Hey, if you don't like snuggling up to the computer experience, there is always a live help on tap.
Date published: 2023-04-14
Rated 4 out of 5 by from TT is very intuitive and easy to manage A well-designed and very easy-to-use program. I have used it for a few years. I would recommend a discount coupon from Turbo Tax to make it more affordable.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome Loved the clarity, direct and easy. Will return next year
Date published: 2023-04-14
Rated 4 out of 5 by from Good It is a little expensive and also, it is not good how there's no place to put if you've given charitable contributions
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2787