TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Awesome Very easy to file income tax and very supportive in solving any problem.
Date published: 2023-04-14
Rated 2 out of 5 by from TurboTax is easy to understand, and Misleading Honestly I liked all the examples and it was easy to follow along. However, it got tricky for me leading up to filling and having that payment. I got tricked into going into Turbo Premium and paid almost $200, and a few clicks later it was too late. I looked into support and they said they don't do refunds or anything which is super disappointing, especially considering I am a college student. I will call support tomorrow and try to get a refund.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is Amazing this is my second time using free turbo tax and helped me through easy steps and the best thing is free.
Date published: 2023-04-14
Rated 5 out of 5 by from helpful and easy to navigate features easy to understand and search topics and easy to navigate
Date published: 2023-04-14
Rated 5 out of 5 by from review turbo tax is good i would use it again year after year.
Date published: 2023-04-14
Rated 5 out of 5 by from Over 20 years of awesome! I've used TurboTax for over 20 years, and it has worked amazingly well for me as my tax situation has become more complicated over the years. It handles stock options and RSUs, Health Savings Accounts, Home Business, kids and retirement, capital loss and gains, with descriptions and instructions that make it clear. I especially appreciate that TurboTax pulls information from last year's return and gives me a running comparison for last year and the current year as I enter information in each section, to help me make sure I don't leave anything out.
Date published: 2023-04-14
Rated 5 out of 5 by from Love the continued simplicity! It was late at night, and I did not want to wait any longer to file my taxes, and certainly not wait long before a good night's sleep. Well, less than an hour later, my taxes are complete, and emailed to the IRS, with an appreciable refund soon to be deposited in my bank account! Who could ask anymore, and without headaches! Gonna do it again, as I do every year for the last five years!
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to use tax filing system I enjoy using turbo tax. I have went to have businesses do my taxes before and then I always come back to turbo tax to do them myself. The system just makes it so easy to follow along with.
Date published: 2023-04-14
Rated 4 out of 5 by from Great It was great, needed help for night shift people like me tho.
Date published: 2023-04-14
Rated 2 out of 5 by from Free Filing - Now it Sucks Great product but removing the low-income ability to file for free...slap in the face and shows your true colors. Definitely looking for another option next year. Stole $178 of my money.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2778
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Very easy to file income tax and very supportive in solving any problem.
Date published: 2023-04-14
Rated 2 out of 5 by from TurboTax is easy to understand, and Misleading Honestly I liked all the examples and it was easy to follow along. However, it got tricky for me leading up to filling and having that payment. I got tricked into going into Turbo Premium and paid almost $200, and a few clicks later it was too late. I looked into support and they said they don't do refunds or anything which is super disappointing, especially considering I am a college student. I will call support tomorrow and try to get a refund.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is Amazing this is my second time using free turbo tax and helped me through easy steps and the best thing is free.
Date published: 2023-04-14
Rated 5 out of 5 by from helpful and easy to navigate features easy to understand and search topics and easy to navigate
Date published: 2023-04-14
Rated 5 out of 5 by from review turbo tax is good i would use it again year after year.
Date published: 2023-04-14
Rated 5 out of 5 by from Over 20 years of awesome! I've used TurboTax for over 20 years, and it has worked amazingly well for me as my tax situation has become more complicated over the years. It handles stock options and RSUs, Health Savings Accounts, Home Business, kids and retirement, capital loss and gains, with descriptions and instructions that make it clear. I especially appreciate that TurboTax pulls information from last year's return and gives me a running comparison for last year and the current year as I enter information in each section, to help me make sure I don't leave anything out.
Date published: 2023-04-14
Rated 5 out of 5 by from Love the continued simplicity! It was late at night, and I did not want to wait any longer to file my taxes, and certainly not wait long before a good night's sleep. Well, less than an hour later, my taxes are complete, and emailed to the IRS, with an appreciable refund soon to be deposited in my bank account! Who could ask anymore, and without headaches! Gonna do it again, as I do every year for the last five years!
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to use tax filing system I enjoy using turbo tax. I have went to have businesses do my taxes before and then I always come back to turbo tax to do them myself. The system just makes it so easy to follow along with.
Date published: 2023-04-14
Rated 4 out of 5 by from Great It was great, needed help for night shift people like me tho.
Date published: 2023-04-14
Rated 2 out of 5 by from Free Filing - Now it Sucks Great product but removing the low-income ability to file for free...slap in the face and shows your true colors. Definitely looking for another option next year. Stole $178 of my money.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2778