TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from it was just fine It took less time than expected and was easy to use
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax is Easy to use Completing was easy but at the very end when trying to add in a 1099-LTC, it told me I needed Deluxe and could not convert to Deluxe without erasing and strting over. Very disappointed in this outcome especially when Turbo Tax is always try to upsell me on MX and Deluxe in the beginning when first starting filing.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to use Easy to use. Instructions are detailed. This is my 3rd year using turbo tax.
Date published: 2023-04-14
Rated 5 out of 5 by from Awsome!!!! Super!!! Wonderful experience and will do business with again
Date published: 2023-04-14
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax is so convenient, user-friendly, and inexpensive. I can't imagine filing my taxes any other way! Thanks, Turbo Tax!
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax is pretty good Overall TurboTax is very easy to work with. The only section that is problematic for one reason or another every year is downloading investment income. This year, once I had downloaded one Fidelity account, I was unable to download any other Fidelity accounts, as the download feature defaulted to the first account. The software was also unable to read information from a couple of the .pdf files I have of 1099-DIV forms. So I ended up entering a lot of my investment information by hand, which was time consuming.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax is dummy proof. Follow their lead and everything will be done for you. You just click and continue.
Date published: 2023-04-14
Rated 5 out of 5 by from Very Easy to use! Great tool to guide through tax preparation and I love the integrations to pull in data from outside sources!
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax Is Amazing! Extremely easy, quick, and easy to understand! Will use again and again.
Date published: 2023-04-14
Rated 4 out of 5 by from overall vary happy Some of the terminology was hard to understand or things were wording in confusing ways. With the help links and a little online searching I was able to figure it all out. For the most part though it walks you through everything just fine.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2777
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from it was just fine It took less time than expected and was easy to use
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax is Easy to use Completing was easy but at the very end when trying to add in a 1099-LTC, it told me I needed Deluxe and could not convert to Deluxe without erasing and strting over. Very disappointed in this outcome especially when Turbo Tax is always try to upsell me on MX and Deluxe in the beginning when first starting filing.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to use Easy to use. Instructions are detailed. This is my 3rd year using turbo tax.
Date published: 2023-04-14
Rated 5 out of 5 by from Awsome!!!! Super!!! Wonderful experience and will do business with again
Date published: 2023-04-14
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax is so convenient, user-friendly, and inexpensive. I can't imagine filing my taxes any other way! Thanks, Turbo Tax!
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax is pretty good Overall TurboTax is very easy to work with. The only section that is problematic for one reason or another every year is downloading investment income. This year, once I had downloaded one Fidelity account, I was unable to download any other Fidelity accounts, as the download feature defaulted to the first account. The software was also unable to read information from a couple of the .pdf files I have of 1099-DIV forms. So I ended up entering a lot of my investment information by hand, which was time consuming.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax is dummy proof. Follow their lead and everything will be done for you. You just click and continue.
Date published: 2023-04-14
Rated 5 out of 5 by from Very Easy to use! Great tool to guide through tax preparation and I love the integrations to pull in data from outside sources!
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax Is Amazing! Extremely easy, quick, and easy to understand! Will use again and again.
Date published: 2023-04-14
Rated 4 out of 5 by from overall vary happy Some of the terminology was hard to understand or things were wording in confusing ways. With the help links and a little online searching I was able to figure it all out. For the most part though it walks you through everything just fine.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2777