TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax Use Turbo Tax makes it easy to get the most available refund for your circumstances.
Date published: 2023-04-14
Rated 1 out of 5 by from poor interaction with 3 employees waiting for call i talked to 3 people today between 0800 est to 0900 and neither of them could or would help me there names are easy to find it was on 04/14/23...i needed an amendment and needed to know i was doing it correctly...called at least 10 times and requested a call 3 times on the computer no one called really horrible to treat me like this
Date published: 2023-04-14
Rated 4 out of 5 by from Good Very Helpful, she asked me questions for the same questions I paid for LIVE. If I knew those answers, I wouldn't need help. She was able to find the answers, hopefully they are correct.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy and Helpful Every year, I use TurboTax to file. They help with areas that I may have forgotten to complete and also have my prior your taxes available for review.
Date published: 2023-04-14
Rated 5 out of 5 by from Still Reliable after 26 years of using the product Since I purchased my 1st home, 26 years ago, I have been using Turbo Tax. It continues to improve, year over year, and definitely makes a DIS-tasteful task much easier.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax Service Review Very easy to use with excellent tips and explanations to ensure you receive the best return.
Date published: 2023-04-14
Rated 1 out of 5 by from Takes forever just to load no direct answers Poor said I had a lone I never took told me I owed and threw me to a different site more difficult to make payments
Date published: 2023-04-14
Rated 5 out of 5 by from THE BEST! Easy,easy,easy! No problems at all. Having been using for years and will continue to use.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Experience. Getting easier each year! This is my 8th year with TurboTax and it gets easier each year.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo is GREAT!! Best experience I have had yet! It was so easy to file with TurboTax.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2756
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Use Turbo Tax makes it easy to get the most available refund for your circumstances.
Date published: 2023-04-14
Rated 1 out of 5 by from poor interaction with 3 employees waiting for call i talked to 3 people today between 0800 est to 0900 and neither of them could or would help me there names are easy to find it was on 04/14/23...i needed an amendment and needed to know i was doing it correctly...called at least 10 times and requested a call 3 times on the computer no one called really horrible to treat me like this
Date published: 2023-04-14
Rated 4 out of 5 by from Good Very Helpful, she asked me questions for the same questions I paid for LIVE. If I knew those answers, I wouldn't need help. She was able to find the answers, hopefully they are correct.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy and Helpful Every year, I use TurboTax to file. They help with areas that I may have forgotten to complete and also have my prior your taxes available for review.
Date published: 2023-04-14
Rated 5 out of 5 by from Still Reliable after 26 years of using the product Since I purchased my 1st home, 26 years ago, I have been using Turbo Tax. It continues to improve, year over year, and definitely makes a DIS-tasteful task much easier.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax Service Review Very easy to use with excellent tips and explanations to ensure you receive the best return.
Date published: 2023-04-14
Rated 1 out of 5 by from Takes forever just to load no direct answers Poor said I had a lone I never took told me I owed and threw me to a different site more difficult to make payments
Date published: 2023-04-14
Rated 5 out of 5 by from THE BEST! Easy,easy,easy! No problems at all. Having been using for years and will continue to use.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Experience. Getting easier each year! This is my 8th year with TurboTax and it gets easier each year.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo is GREAT!! Best experience I have had yet! It was so easy to file with TurboTax.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2756