TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Easy Easy fast convenient walked through everything....
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax made it easy Overall it was easy to file. Any time I got stuck, I received a call with hardly any wait time. The representatives were all very knowledgeable, helpful, and professionable.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax for Taxes! Awesome Service! Easy to use. Great way to do taxes! Awesome Service!
Date published: 2023-04-14
Rated 5 out of 5 by from even easier this year extremely easy is the best desc ripttio very easy is the best description
Date published: 2023-04-14
Rated 2 out of 5 by from Gave no other option, forced to upgrade and pay I usually love using Turbotax. It lets you choose what plan works best for you. This year it would not let me continue to file unless I upgraded, paying $130 more than I already was. I have never had this happen before, but it would not let continue without clicking upgrade.
Date published: 2023-04-14
Rated 4 out of 5 by from old reliable always works no matter what. love the features!!!!
Date published: 2023-04-14
Rated 3 out of 5 by from COSTLY When I first started using turbotax it cost significantly more than it does now. I wont be using it anymore. Also, turbotax consistently asks to upgrade to a more expensive version of the software. I thought I had declined the deluxe edition but at the end when I put my card in to pay, it charged me for the deluxe version. SO, now I have to contact somebody to have it credited back to my account because I did not want to do the deluxe version. The main reason I didnt want to do a different software was because turbotax had my history already in its system. I knew it was going to cost more than competitors but did not realize how much.
Date published: 2023-04-14
Rated 5 out of 5 by from Overall review I like to use turbotax because it is easy and convenient. There is a lot of helpful tips/resources if you are unsure of a question.
Date published: 2023-04-14
Rated 2 out of 5 by from Usually great but not this year Was just about to file and the software somehow duplicated all of my 1099s. Also the software showed errors that weren't errors so I had to fool it by entering spaces in boxes.
Date published: 2023-04-14
Rated 5 out of 5 by from easy and fast fast efficient and easy. happy with the outcome. will use it again next year.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2753
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy Easy fast convenient walked through everything....
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax made it easy Overall it was easy to file. Any time I got stuck, I received a call with hardly any wait time. The representatives were all very knowledgeable, helpful, and professionable.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax for Taxes! Awesome Service! Easy to use. Great way to do taxes! Awesome Service!
Date published: 2023-04-14
Rated 5 out of 5 by from even easier this year extremely easy is the best desc ripttio very easy is the best description
Date published: 2023-04-14
Rated 2 out of 5 by from Gave no other option, forced to upgrade and pay I usually love using Turbotax. It lets you choose what plan works best for you. This year it would not let me continue to file unless I upgraded, paying $130 more than I already was. I have never had this happen before, but it would not let continue without clicking upgrade.
Date published: 2023-04-14
Rated 4 out of 5 by from old reliable always works no matter what. love the features!!!!
Date published: 2023-04-14
Rated 3 out of 5 by from COSTLY When I first started using turbotax it cost significantly more than it does now. I wont be using it anymore. Also, turbotax consistently asks to upgrade to a more expensive version of the software. I thought I had declined the deluxe edition but at the end when I put my card in to pay, it charged me for the deluxe version. SO, now I have to contact somebody to have it credited back to my account because I did not want to do the deluxe version. The main reason I didnt want to do a different software was because turbotax had my history already in its system. I knew it was going to cost more than competitors but did not realize how much.
Date published: 2023-04-14
Rated 5 out of 5 by from Overall review I like to use turbotax because it is easy and convenient. There is a lot of helpful tips/resources if you are unsure of a question.
Date published: 2023-04-14
Rated 2 out of 5 by from Usually great but not this year Was just about to file and the software somehow duplicated all of my 1099s. Also the software showed errors that weren't errors so I had to fool it by entering spaces in boxes.
Date published: 2023-04-14
Rated 5 out of 5 by from easy and fast fast efficient and easy. happy with the outcome. will use it again next year.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2753