TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
FabNicole from
Turbo Tax is user friendly.
I'm always happy with turbo tax. It is user friendly, and it cuts out the long wait times at tax centers. If you are filling a simple return. Turbo Tax is the way to go.
Date published: 2023-04-14
Rated 4 out of 5 by
ManuB from
4.5 star review
It would be helpful if you can also add foreign phone numbers for verification so people who moved abroad would struggle less
Date published: 2023-04-14
Rated 3 out of 5 by
Egggs from
Prior years info
I was very disappointed that Turbotax did not import info from prior years taxes
Date published: 2023-04-14
Rated 1 out of 5 by
turbotaxsuckedoutmysoul from
never a dry eye in the house
TurboTax is 45% annoying, unnecessary animations, 45% incessant attempts to get you to pay for an upgraded version, and 10% actual useful process. I shed a lot of tears every single time out of pure frustration and despair. During the many attempts to get me to pay for an upgrade, there are buttons apparently to decline the offer to upgrade, but without saying that, or any context, they just say 'No Thanks', which is how you choose to stay with the filing you are already part way through. TurboTax unashamedly tries to pester you into paying for upgrades by wearing down your will to live. Congratulations.
Date published: 2023-04-14
Rated 5 out of 5 by
Eyeball1962 from
I love Turbo tax
turbo Tax is super user friendly where you can stop and save and go back to where you left off and still finish in time
Date published: 2023-04-14
Rated 4 out of 5 by
DeathandTaxes12 from
Easy to use
It was a good experience. It basically stupid-proofs you. Took me longer than most I think, but it was still WAY easier than filing them the old way. I think next time I'll even go for the paid version.
Date published: 2023-04-14
Rated 5 out of 5 by
null from
Turbo tax is awesome
Turbo Tax is Awesome! And Amazing I love it. Nice and cool
Date published: 2023-04-14
Rated 4 out of 5 by
Houseofcats from
2023 review
Turbo Tax is easy and fast to use. It also has links to helpful information and possible questions. Additional, real-time help for more in-depth questions.
Date published: 2023-04-14
Rated 5 out of 5 by
RWJo from
Very effective and usable product
Used TurboTax for many years, always satisfied with it.
Date published: 2023-04-14
Rated 5 out of 5 by
AJLux from
Turbo Tax untangled my taxes
As an independent contractor, the deductions were crucial to lowering my taxes and I had some extra forms to fill out that I wasn't familiar with and Turbo Tax really guided me through the confusion. And they helped me to claim expenses from a side pet services business for the first time, also lowering my tax amount due. Thanks Turbo Tax!
All TurboTax® Offerings Reviews - Page 2751
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
FabNicole from
Turbo Tax is user friendly.
I'm always happy with turbo tax. It is user friendly, and it cuts out the long wait times at tax centers. If you are filling a simple return. Turbo Tax is the way to go.
Date published: 2023-04-14
Rated 4 out of 5 by
ManuB from
4.5 star review
It would be helpful if you can also add foreign phone numbers for verification so people who moved abroad would struggle less
Date published: 2023-04-14
Rated 3 out of 5 by
Egggs from
Prior years info
I was very disappointed that Turbotax did not import info from prior years taxes
Date published: 2023-04-14
Rated 1 out of 5 by
turbotaxsuckedoutmysoul from
never a dry eye in the house
TurboTax is 45% annoying, unnecessary animations, 45% incessant attempts to get you to pay for an upgraded version, and 10% actual useful process. I shed a lot of tears every single time out of pure frustration and despair. During the many attempts to get me to pay for an upgrade, there are buttons apparently to decline the offer to upgrade, but without saying that, or any context, they just say 'No Thanks', which is how you choose to stay with the filing you are already part way through. TurboTax unashamedly tries to pester you into paying for upgrades by wearing down your will to live. Congratulations.
Date published: 2023-04-14
Rated 5 out of 5 by
Eyeball1962 from
I love Turbo tax
turbo Tax is super user friendly where you can stop and save and go back to where you left off and still finish in time
Date published: 2023-04-14
Rated 4 out of 5 by
DeathandTaxes12 from
Easy to use
It was a good experience. It basically stupid-proofs you. Took me longer than most I think, but it was still WAY easier than filing them the old way. I think next time I'll even go for the paid version.
Date published: 2023-04-14
Rated 5 out of 5 by
null from
Turbo tax is awesome
Turbo Tax is Awesome! And Amazing I love it. Nice and cool
Date published: 2023-04-14
Rated 4 out of 5 by
Houseofcats from
2023 review
Turbo Tax is easy and fast to use. It also has links to helpful information and possible questions. Additional, real-time help for more in-depth questions.
Date published: 2023-04-14
Rated 5 out of 5 by
RWJo from
Very effective and usable product
Used TurboTax for many years, always satisfied with it.
Date published: 2023-04-14
Rated 5 out of 5 by
AJLux from
Turbo Tax untangled my taxes
As an independent contractor, the deductions were crucial to lowering my taxes and I had some extra forms to fill out that I wasn't familiar with and Turbo Tax really guided me through the confusion. And they helped me to claim expenses from a side pet services business for the first time, also lowering my tax amount due. Thanks Turbo Tax!
All TurboTax® Offerings Reviews - Page 2751
Date published: 2023-04-14