TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from They say free.. My experience with this was god awful. It felt like I was being asked the same questions over and over again and had to re-input my information over and over again. Also wouldn’t even let me put in my card info on one of my cards, every time I would finish typing in the number before I could hit enter it would just delete it.
Date published: 2023-04-15
Rated 5 out of 5 by from Love it Except for a couple of things here and there which is more around user experience on the website (like not giving an option to delete a credit when I realize its not applicable), I completely love the experience. I am myself a digital architect so I am reminded many times during the tax filing experience of what a nice job the intuit IT guys have done.
Date published: 2023-04-15
Rated 5 out of 5 by from LOVE TURBO Simple, fast, and easy. Would reccommend t anyone!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is awesome We spent almost 2 hours trying to get "free file" to work. It took Turbo Tax under 15m to complete. (Dad typing)
Date published: 2023-04-15
Rated 5 out of 5 by from So Frickin Easy It's a been a long time since I filed myself and although my taxes were much easier this year, TurboTax simplified it enormously! Super easy to use, great user-interface and walks you through each step! Worst case scenario you can contact one of their professionals if you have any problems!
Date published: 2023-04-15
Rated 5 out of 5 by from So simple I love turbotax because it asks all the right questions and is able to determine if I missed anything
Date published: 2023-04-15
Rated 3 out of 5 by from Living Trusts or Family Trusts You have to Buy TurboTax Business to file a personal trust tax return. This option should be included in TurboTax Deluxe.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax makes it easy Turbo Tax is very thorough. I have been using Turbo Tax for years and yet to have an issue (knock on wood).
Date published: 2023-04-15
Rated 5 out of 5 by from Grateful for this tax prep program! We're used Turbo Tax to prepare and submit our tax returns each year for more than a decade! Easy, professional, reliable, and carefully walks us through each step of the tax prep process. We wouldn't use any other program - Thanks Turbo Tax
Date published: 2023-04-15
Rated 5 out of 5 by from easy to use this is my fifth year with Turbo Tax. The information is easily entered.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2751
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from They say free.. My experience with this was god awful. It felt like I was being asked the same questions over and over again and had to re-input my information over and over again. Also wouldn’t even let me put in my card info on one of my cards, every time I would finish typing in the number before I could hit enter it would just delete it.
Date published: 2023-04-15
Rated 5 out of 5 by from Love it Except for a couple of things here and there which is more around user experience on the website (like not giving an option to delete a credit when I realize its not applicable), I completely love the experience. I am myself a digital architect so I am reminded many times during the tax filing experience of what a nice job the intuit IT guys have done.
Date published: 2023-04-15
Rated 5 out of 5 by from LOVE TURBO Simple, fast, and easy. Would reccommend t anyone!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is awesome We spent almost 2 hours trying to get "free file" to work. It took Turbo Tax under 15m to complete. (Dad typing)
Date published: 2023-04-15
Rated 5 out of 5 by from So Frickin Easy It's a been a long time since I filed myself and although my taxes were much easier this year, TurboTax simplified it enormously! Super easy to use, great user-interface and walks you through each step! Worst case scenario you can contact one of their professionals if you have any problems!
Date published: 2023-04-15
Rated 5 out of 5 by from So simple I love turbotax because it asks all the right questions and is able to determine if I missed anything
Date published: 2023-04-15
Rated 3 out of 5 by from Living Trusts or Family Trusts You have to Buy TurboTax Business to file a personal trust tax return. This option should be included in TurboTax Deluxe.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax makes it easy Turbo Tax is very thorough. I have been using Turbo Tax for years and yet to have an issue (knock on wood).
Date published: 2023-04-15
Rated 5 out of 5 by from Grateful for this tax prep program! We're used Turbo Tax to prepare and submit our tax returns each year for more than a decade! Easy, professional, reliable, and carefully walks us through each step of the tax prep process. We wouldn't use any other program - Thanks Turbo Tax
Date published: 2023-04-15
Rated 5 out of 5 by from easy to use this is my fifth year with Turbo Tax. The information is easily entered.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2751