TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is user friendly. I'm always happy with turbo tax. It is user friendly, and it cuts out the long wait times at tax centers. If you are filling a simple return. Turbo Tax is the way to go.
Date published: 2023-04-14
Rated 4 out of 5 by from 4.5 star review It would be helpful if you can also add foreign phone numbers for verification so people who moved abroad would struggle less
Date published: 2023-04-14
Rated 3 out of 5 by from Prior years info I was very disappointed that Turbotax did not import info from prior years taxes
Date published: 2023-04-14
Rated 1 out of 5 by from never a dry eye in the house TurboTax is 45% annoying, unnecessary animations, 45% incessant attempts to get you to pay for an upgraded version, and 10% actual useful process. I shed a lot of tears every single time out of pure frustration and despair. During the many attempts to get me to pay for an upgrade, there are buttons apparently to decline the offer to upgrade, but without saying that, or any context, they just say 'No Thanks', which is how you choose to stay with the filing you are already part way through. TurboTax unashamedly tries to pester you into paying for upgrades by wearing down your will to live. Congratulations.
Date published: 2023-04-14
Rated 5 out of 5 by from I love Turbo tax turbo Tax is super user friendly where you can stop and save and go back to where you left off and still finish in time
Date published: 2023-04-14
Rated 4 out of 5 by from Easy to use It was a good experience. It basically stupid-proofs you. Took me longer than most I think, but it was still WAY easier than filing them the old way. I think next time I'll even go for the paid version.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is awesome Turbo Tax is Awesome! And Amazing I love it. Nice and cool
Date published: 2023-04-14
Rated 4 out of 5 by from 2023 review Turbo Tax is easy and fast to use. It also has links to helpful information and possible questions. Additional, real-time help for more in-depth questions.
Date published: 2023-04-14
Rated 5 out of 5 by from Very effective and usable product Used TurboTax for many years, always satisfied with it.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax untangled my taxes As an independent contractor, the deductions were crucial to lowering my taxes and I had some extra forms to fill out that I wasn't familiar with and Turbo Tax really guided me through the confusion. And they helped me to claim expenses from a side pet services business for the first time, also lowering my tax amount due. Thanks Turbo Tax!
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2751
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is user friendly. I'm always happy with turbo tax. It is user friendly, and it cuts out the long wait times at tax centers. If you are filling a simple return. Turbo Tax is the way to go.
Date published: 2023-04-14
Rated 4 out of 5 by from 4.5 star review It would be helpful if you can also add foreign phone numbers for verification so people who moved abroad would struggle less
Date published: 2023-04-14
Rated 3 out of 5 by from Prior years info I was very disappointed that Turbotax did not import info from prior years taxes
Date published: 2023-04-14
Rated 1 out of 5 by from never a dry eye in the house TurboTax is 45% annoying, unnecessary animations, 45% incessant attempts to get you to pay for an upgraded version, and 10% actual useful process. I shed a lot of tears every single time out of pure frustration and despair. During the many attempts to get me to pay for an upgrade, there are buttons apparently to decline the offer to upgrade, but without saying that, or any context, they just say 'No Thanks', which is how you choose to stay with the filing you are already part way through. TurboTax unashamedly tries to pester you into paying for upgrades by wearing down your will to live. Congratulations.
Date published: 2023-04-14
Rated 5 out of 5 by from I love Turbo tax turbo Tax is super user friendly where you can stop and save and go back to where you left off and still finish in time
Date published: 2023-04-14
Rated 4 out of 5 by from Easy to use It was a good experience. It basically stupid-proofs you. Took me longer than most I think, but it was still WAY easier than filing them the old way. I think next time I'll even go for the paid version.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is awesome Turbo Tax is Awesome! And Amazing I love it. Nice and cool
Date published: 2023-04-14
Rated 4 out of 5 by from 2023 review Turbo Tax is easy and fast to use. It also has links to helpful information and possible questions. Additional, real-time help for more in-depth questions.
Date published: 2023-04-14
Rated 5 out of 5 by from Very effective and usable product Used TurboTax for many years, always satisfied with it.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax untangled my taxes As an independent contractor, the deductions were crucial to lowering my taxes and I had some extra forms to fill out that I wasn't familiar with and Turbo Tax really guided me through the confusion. And they helped me to claim expenses from a side pet services business for the first time, also lowering my tax amount due. Thanks Turbo Tax!
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2751