TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 1 out of 5 by
Elise2023 from
$10,000 mistake that TurboTax didn't catch
I entered an amount in the wrong box and it would have cost me $10,000 if I didn't catch it. TurboTax did nothing to flag that it is a common mistake or that it was such a huge discrepancy. I will be using a different product to do my taxes next year.
Date published: 2023-04-14
Rated 5 out of 5 by
ARRGIZMO from
Love Turbo Tax
Excellent and speedy process! I actually learned a great deal from the expert answered questions.
Date published: 2023-04-14
Rated 5 out of 5 by
chujack from
2022 tax return
filing my taxes this year was a breeze thanks to turbo tax
Date published: 2023-04-14
Rated 5 out of 5 by
Fredlie from
Review
The step by step feature is very simple even with the taxes are complicated.
Date published: 2023-04-14
Rated 5 out of 5 by
Jeff405 from
Turbo Tax Premium AAA+++
Program was simple to use and covered all the details.
Date published: 2023-04-14
Rated 4 out of 5 by
OMGJP61 from
Not too bad
We have a return with many parts and pieces. It's not too bad to get through a return with retirement and small business income.
Date published: 2023-04-14
Rated 5 out of 5 by
null from
it was simple and easy to navigate
nice and easy way to file your taxes. Would recommend for anyone.
Date published: 2023-04-14
Rated 5 out of 5 by
Kofe4One from
Came back to Turbo Tax!
I attempted to stick with another online tax service just because I used it last year. I didn't like it then and I don't like it now - so I went back to Turbo Tax that I've used before and oh boy, it was MUCH easier and less complicated. Lesson learned!!
Date published: 2023-04-14
Rated 5 out of 5 by
IneededTaxHelp from
Turbo Tax Tax Expert was Super Helpful
Cindy was very patient and helpful! She not only answered my questions, but gave me useful advice for my future taxes. Linguini
Date published: 2023-04-14
Rated 5 out of 5 by
Glorytogod from
Grateful for Turbo tax help!
Always good to know help is at the ready if I needed it, and today, I did need it. The gentleman who assisted me helped me connect with him on chrome. I have an iPad and an IPhone. They could not connect on the screen on safari with an iPad. He answered my questions and helped me through to the end. Glad to know it was done correctly and it is completed
All TurboTax® Offerings Reviews - Page 2738
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Elise2023 from
$10,000 mistake that TurboTax didn't catch
I entered an amount in the wrong box and it would have cost me $10,000 if I didn't catch it. TurboTax did nothing to flag that it is a common mistake or that it was such a huge discrepancy. I will be using a different product to do my taxes next year.
Date published: 2023-04-14
Rated 5 out of 5 by
ARRGIZMO from
Love Turbo Tax
Excellent and speedy process! I actually learned a great deal from the expert answered questions.
Date published: 2023-04-14
Rated 5 out of 5 by
chujack from
2022 tax return
filing my taxes this year was a breeze thanks to turbo tax
Date published: 2023-04-14
Rated 5 out of 5 by
Fredlie from
Review
The step by step feature is very simple even with the taxes are complicated.
Date published: 2023-04-14
Rated 5 out of 5 by
Jeff405 from
Turbo Tax Premium AAA+++
Program was simple to use and covered all the details.
Date published: 2023-04-14
Rated 4 out of 5 by
OMGJP61 from
Not too bad
We have a return with many parts and pieces. It's not too bad to get through a return with retirement and small business income.
Date published: 2023-04-14
Rated 5 out of 5 by
null from
it was simple and easy to navigate
nice and easy way to file your taxes. Would recommend for anyone.
Date published: 2023-04-14
Rated 5 out of 5 by
Kofe4One from
Came back to Turbo Tax!
I attempted to stick with another online tax service just because I used it last year. I didn't like it then and I don't like it now - so I went back to Turbo Tax that I've used before and oh boy, it was MUCH easier and less complicated. Lesson learned!!
Date published: 2023-04-14
Rated 5 out of 5 by
IneededTaxHelp from
Turbo Tax Tax Expert was Super Helpful
Cindy was very patient and helpful! She not only answered my questions, but gave me useful advice for my future taxes. Linguini
Date published: 2023-04-14
Rated 5 out of 5 by
Glorytogod from
Grateful for Turbo tax help!
Always good to know help is at the ready if I needed it, and today, I did need it. The gentleman who assisted me helped me connect with him on chrome. I have an iPad and an IPhone. They could not connect on the screen on safari with an iPad. He answered my questions and helped me through to the end. Glad to know it was done correctly and it is completed
All TurboTax® Offerings Reviews - Page 2738
Date published: 2023-04-14