TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from $10,000 mistake that TurboTax didn't catch I entered an amount in the wrong box and it would have cost me $10,000 if I didn't catch it. TurboTax did nothing to flag that it is a common mistake or that it was such a huge discrepancy. I will be using a different product to do my taxes next year.
Date published: 2023-04-14
Rated 5 out of 5 by from Love Turbo Tax Excellent and speedy process! I actually learned a great deal from the expert answered questions.
Date published: 2023-04-14
Rated 5 out of 5 by from 2022 tax return filing my taxes this year was a breeze thanks to turbo tax
Date published: 2023-04-14
Rated 5 out of 5 by from Review The step by step feature is very simple even with the taxes are complicated.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax Premium AAA+++ Program was simple to use and covered all the details.
Date published: 2023-04-14
Rated 4 out of 5 by from Not too bad We have a return with many parts and pieces. It's not too bad to get through a return with retirement and small business income.
Date published: 2023-04-14
Rated 5 out of 5 by from it was simple and easy to navigate nice and easy way to file your taxes. Would recommend for anyone.
Date published: 2023-04-14
Rated 5 out of 5 by from Came back to Turbo Tax! I attempted to stick with another online tax service just because I used it last year. I didn't like it then and I don't like it now - so I went back to Turbo Tax that I've used before and oh boy, it was MUCH easier and less complicated. Lesson learned!!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax Tax Expert was Super Helpful Cindy was very patient and helpful! She not only answered my questions, but gave me useful advice for my future taxes. Linguini
Date published: 2023-04-14
Rated 5 out of 5 by from Grateful for Turbo tax help! Always good to know help is at the ready if I needed it, and today, I did need it. The gentleman who assisted me helped me connect with him on chrome. I have an iPad and an IPhone. They could not connect on the screen on safari with an iPad. He answered my questions and helped me through to the end. Glad to know it was done correctly and it is completed
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2738
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from $10,000 mistake that TurboTax didn't catch I entered an amount in the wrong box and it would have cost me $10,000 if I didn't catch it. TurboTax did nothing to flag that it is a common mistake or that it was such a huge discrepancy. I will be using a different product to do my taxes next year.
Date published: 2023-04-14
Rated 5 out of 5 by from Love Turbo Tax Excellent and speedy process! I actually learned a great deal from the expert answered questions.
Date published: 2023-04-14
Rated 5 out of 5 by from 2022 tax return filing my taxes this year was a breeze thanks to turbo tax
Date published: 2023-04-14
Rated 5 out of 5 by from Review The step by step feature is very simple even with the taxes are complicated.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax Premium AAA+++ Program was simple to use and covered all the details.
Date published: 2023-04-14
Rated 4 out of 5 by from Not too bad We have a return with many parts and pieces. It's not too bad to get through a return with retirement and small business income.
Date published: 2023-04-14
Rated 5 out of 5 by from it was simple and easy to navigate nice and easy way to file your taxes. Would recommend for anyone.
Date published: 2023-04-14
Rated 5 out of 5 by from Came back to Turbo Tax! I attempted to stick with another online tax service just because I used it last year. I didn't like it then and I don't like it now - so I went back to Turbo Tax that I've used before and oh boy, it was MUCH easier and less complicated. Lesson learned!!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax Tax Expert was Super Helpful Cindy was very patient and helpful! She not only answered my questions, but gave me useful advice for my future taxes. Linguini
Date published: 2023-04-14
Rated 5 out of 5 by from Grateful for Turbo tax help! Always good to know help is at the ready if I needed it, and today, I did need it. The gentleman who assisted me helped me connect with him on chrome. I have an iPad and an IPhone. They could not connect on the screen on safari with an iPad. He answered my questions and helped me through to the end. Glad to know it was done correctly and it is completed
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2738