TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is Easy to Use TurboTax walked us through a very complicated process.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is good, convenient, bug free very good, convenient, bug free, saves time and effort
Date published: 2023-04-14
Rated 4 out of 5 by from Great except for Georgia Film form Please set it up so that the Georgia film form is NOT automatic. It is almost impossible to get rid of it.
Date published: 2023-04-14
Rated 2 out of 5 by from No Help I keep getting an Error with AGI and haven't been able to chat with a REAL person. This is so frustrating.
Date published: 2023-04-14
Rated 5 out of 5 by from Taxes made easier I can say 2 words to describe my use of your online tax preparation tools " thank you". Yep thats it. I appreciate the ease of this product and I do my husbands and my taxes and both my young adult kids.
Date published: 2023-04-14
Rated 5 out of 5 by from Too convenient despite higher $ than competitors I use TurboTax due to the convenience of referencing prior tax returns for any additional or complicated reporting requirements such as how to report MCC, stock gains/losses, dividends received, educational credits, etc. I've used a CPA once during Covid to ensure all credits maximized, but I realized following year, TurboTax was nearly the same for cheaper. Hard to justify using other online providers unless the $ goes up drastically
Date published: 2023-04-14
Rated 3 out of 5 by from Plus & Minus Quick program, questions pertinent but printing out form did not work and the mandatgory upgrade which in my case is not neededand only asked at the very end is annoying .
Date published: 2023-04-14
Rated 1 out of 5 by from Free Version but For $118 TurboTax... works. I have used it for 3 years and will continue to use it. I understand the annoying double checking steps and odd legal phrasing at points. However, they are insistent on upselling you on products that are no different. I was required to buy the TurboTax Deluxe edition (cheaper than going to a tax office so I'm fine paying some) but I saw no real differences except being allowed to submit my taxes. I'm sure there might be additional features but none were of use to me, and I definitely wouldn't have purchased it if I wasn't forced.
Date published: 2023-04-14
Rated 5 out of 5 by from Always a smooth experience I have been using Turbo Tax for a couple of years now and have never had any issues. Highly recommend and worth giving it a try.
Date published: 2023-04-14
Rated 5 out of 5 by from Made taxes so eaay This is a pain in my b——. I don’t have time for this review
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2737
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Easy to Use TurboTax walked us through a very complicated process.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is good, convenient, bug free very good, convenient, bug free, saves time and effort
Date published: 2023-04-14
Rated 4 out of 5 by from Great except for Georgia Film form Please set it up so that the Georgia film form is NOT automatic. It is almost impossible to get rid of it.
Date published: 2023-04-14
Rated 2 out of 5 by from No Help I keep getting an Error with AGI and haven't been able to chat with a REAL person. This is so frustrating.
Date published: 2023-04-14
Rated 5 out of 5 by from Taxes made easier I can say 2 words to describe my use of your online tax preparation tools " thank you". Yep thats it. I appreciate the ease of this product and I do my husbands and my taxes and both my young adult kids.
Date published: 2023-04-14
Rated 5 out of 5 by from Too convenient despite higher $ than competitors I use TurboTax due to the convenience of referencing prior tax returns for any additional or complicated reporting requirements such as how to report MCC, stock gains/losses, dividends received, educational credits, etc. I've used a CPA once during Covid to ensure all credits maximized, but I realized following year, TurboTax was nearly the same for cheaper. Hard to justify using other online providers unless the $ goes up drastically
Date published: 2023-04-14
Rated 3 out of 5 by from Plus & Minus Quick program, questions pertinent but printing out form did not work and the mandatgory upgrade which in my case is not neededand only asked at the very end is annoying .
Date published: 2023-04-14
Rated 1 out of 5 by from Free Version but For $118 TurboTax... works. I have used it for 3 years and will continue to use it. I understand the annoying double checking steps and odd legal phrasing at points. However, they are insistent on upselling you on products that are no different. I was required to buy the TurboTax Deluxe edition (cheaper than going to a tax office so I'm fine paying some) but I saw no real differences except being allowed to submit my taxes. I'm sure there might be additional features but none were of use to me, and I definitely wouldn't have purchased it if I wasn't forced.
Date published: 2023-04-14
Rated 5 out of 5 by from Always a smooth experience I have been using Turbo Tax for a couple of years now and have never had any issues. Highly recommend and worth giving it a try.
Date published: 2023-04-14
Rated 5 out of 5 by from Made taxes so eaay This is a pain in my b——. I don’t have time for this review
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2737