TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from We'll probably go with someone else, next year. Had to pay a lot for Turbo Tax just because I have a STASH account. Sorry, but it's too much to pay considering the work I had to do.
Date published: 2023-04-14
Rated 5 out of 5 by from Best product ever! The program is easy to use. Lots of explanations and help available, and the live help is excellent. A very painless way to file taxes
Date published: 2023-04-14
Rated 1 out of 5 by from IT takes to long, and its hard to down grade servi IT takes to long, and its hard to down grade services
Date published: 2023-04-14
Rated 2 out of 5 by from Software is too expensive The Turbotax software is too expensive considering the taxpayer is doing all the work. It costs the same or less to bring to a professional/accountant rather than pay this amount (in my case $250+ with tax) and not be certain if you're inputting the data in correctly.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is a great product Turbo Tax effectively and efficiently allows you to enter data step by step analyses data from year to year, leading to acceptable submission to Fed and State agencies.
Date published: 2023-04-14
Rated 4 out of 5 by from Simple and Mostly Clear to Understand My overall experience was positive. There were a couple loops that I found challenging to get out of.
Date published: 2023-04-14
Rated 5 out of 5 by from Love TurboTax Fast, Friendly, and super easy!!! A+++++++++++++++
Date published: 2023-04-14
Rated 3 out of 5 by from Them or Financial Firm: One of them broke it I don't think Turbotax reads reviews. But I am glad people report them. It is the only way you discover the "work arounds" for things that are broken. That said, it could be the major financial firms don't want to coordinate with TurboTax and send blocking 0.00 entries into infrequently used boxes just to see if TurboTax discovers them before tens, hundreds, thousands get stopped in the workflow by error checking that is meaningless.
Date published: 2023-04-14
Rated 5 out of 5 by from Good and ease of use This is very easy to use and certainly use lot of useful information in trips and tricks
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to use I've been using TT for my business, and it's pretty easy to use.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2726
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from We'll probably go with someone else, next year. Had to pay a lot for Turbo Tax just because I have a STASH account. Sorry, but it's too much to pay considering the work I had to do.
Date published: 2023-04-14
Rated 5 out of 5 by from Best product ever! The program is easy to use. Lots of explanations and help available, and the live help is excellent. A very painless way to file taxes
Date published: 2023-04-14
Rated 1 out of 5 by from IT takes to long, and its hard to down grade servi IT takes to long, and its hard to down grade services
Date published: 2023-04-14
Rated 2 out of 5 by from Software is too expensive The Turbotax software is too expensive considering the taxpayer is doing all the work. It costs the same or less to bring to a professional/accountant rather than pay this amount (in my case $250+ with tax) and not be certain if you're inputting the data in correctly.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is a great product Turbo Tax effectively and efficiently allows you to enter data step by step analyses data from year to year, leading to acceptable submission to Fed and State agencies.
Date published: 2023-04-14
Rated 4 out of 5 by from Simple and Mostly Clear to Understand My overall experience was positive. There were a couple loops that I found challenging to get out of.
Date published: 2023-04-14
Rated 5 out of 5 by from Love TurboTax Fast, Friendly, and super easy!!! A+++++++++++++++
Date published: 2023-04-14
Rated 3 out of 5 by from Them or Financial Firm: One of them broke it I don't think Turbotax reads reviews. But I am glad people report them. It is the only way you discover the "work arounds" for things that are broken. That said, it could be the major financial firms don't want to coordinate with TurboTax and send blocking 0.00 entries into infrequently used boxes just to see if TurboTax discovers them before tens, hundreds, thousands get stopped in the workflow by error checking that is meaningless.
Date published: 2023-04-14
Rated 5 out of 5 by from Good and ease of use This is very easy to use and certainly use lot of useful information in trips and tricks
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to use I've been using TT for my business, and it's pretty easy to use.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2726