TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is great Been using Turbo Tax for over 25 years. Would not use anything else.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax continues to be a very good software app Turbo Tax continues to be a very good softwar application that is intuitive and easy to use.
Date published: 2023-04-14
Rated 1 out of 5 by from I am so disappointed with TurboTax After filling out everything myself and filing and being told everything was fine I printed out forms that were not allowed to be e-filed and signed and posted everything only to see a text message saying my state and federal were rejected. Why would you tell me they were fine, charge me 59$ for each filing and then admit they weee rejected through a text?
Date published: 2023-04-14
Rated 5 out of 5 by from Excellent As Always Have used Turbotax for many years now, always a great accurate tool and saves me a ton of time. Have also used the online chat, very helpful.
Date published: 2023-04-14
Rated 1 out of 5 by from wAY TOO EXPENSIVE FOR THE LITTLE HELP! YOU PEOPLE HAVE GONE crazy WITH YOUR PRICE HIKES!!!
Date published: 2023-04-14
Rated 5 out of 5 by from Long Time User I've been using this service for 20 years and haven't had any problems
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is Excellent Absolutely the easiest tax prep around. Wonderful for small business owners.
Date published: 2023-04-14
Rated 1 out of 5 by from Takes Your Money TurboTax took more than 50% of my tax return. Very disappointed. I could go to Walmart and get a better deal lol.
Date published: 2023-04-14
Rated 4 out of 5 by from Mike's review I was a little taken back with all the changes for filing this year. I had the old system down pat and would have rather used it again. I did stuggle through it though. I even went as far as logging into H&R Block to see if it were a little more straight forward, but it really didn't meet my expectations. I think live chat should have come free with basic package.
Date published: 2023-04-14
Rated 5 out of 5 by from Excelente Servicio y Educacion Fue increible la atencion y paciencia para resolver todas mis dudas durante el proceso. Me siento mucho mas seguro para hacerlo con TurboTax por los siguientes años. 100% recomendado
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2724
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great Been using Turbo Tax for over 25 years. Would not use anything else.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax continues to be a very good software app Turbo Tax continues to be a very good softwar application that is intuitive and easy to use.
Date published: 2023-04-14
Rated 1 out of 5 by from I am so disappointed with TurboTax After filling out everything myself and filing and being told everything was fine I printed out forms that were not allowed to be e-filed and signed and posted everything only to see a text message saying my state and federal were rejected. Why would you tell me they were fine, charge me 59$ for each filing and then admit they weee rejected through a text?
Date published: 2023-04-14
Rated 5 out of 5 by from Excellent As Always Have used Turbotax for many years now, always a great accurate tool and saves me a ton of time. Have also used the online chat, very helpful.
Date published: 2023-04-14
Rated 1 out of 5 by from wAY TOO EXPENSIVE FOR THE LITTLE HELP! YOU PEOPLE HAVE GONE crazy WITH YOUR PRICE HIKES!!!
Date published: 2023-04-14
Rated 5 out of 5 by from Long Time User I've been using this service for 20 years and haven't had any problems
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is Excellent Absolutely the easiest tax prep around. Wonderful for small business owners.
Date published: 2023-04-14
Rated 1 out of 5 by from Takes Your Money TurboTax took more than 50% of my tax return. Very disappointed. I could go to Walmart and get a better deal lol.
Date published: 2023-04-14
Rated 4 out of 5 by from Mike's review I was a little taken back with all the changes for filing this year. I had the old system down pat and would have rather used it again. I did stuggle through it though. I even went as far as logging into H&R Block to see if it were a little more straight forward, but it really didn't meet my expectations. I think live chat should have come free with basic package.
Date published: 2023-04-14
Rated 5 out of 5 by from Excelente Servicio y Educacion Fue increible la atencion y paciencia para resolver todas mis dudas durante el proceso. Me siento mucho mas seguro para hacerlo con TurboTax por los siguientes años. 100% recomendado
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2724