TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is the GOAT Tax platform Turbo Tax creates Financial Peace and stability using its user-friendly interface. i love when I have questions the explanations are very helpful.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is user friendly TurboTax is user friendly. There are tax professionals waiting to assist if /when needed.
Date published: 2023-04-14
Rated 5 out of 5 by from I like Turbotax _Turboxtax was great and efficient! -I liked the race mode. it showed me how far in the process I was and that it should only take 30 minutes!
Date published: 2023-04-14
Rated 2 out of 5 by from Turbo tax has issue reading previous year file I have been user of turbo tax for many years but this year the program was not able to read prior years form data. This caused me to hand type business data from 2004 thru 2021. Entering depreciation data was extremely difficult.
Date published: 2023-04-14
Rated 3 out of 5 by from Yay turbotax I love turbo tax. They're totally not making me write this review against my will. It's a great product and I give them money every year so I can pay my taxes with them. Wooo.
Date published: 2023-04-14
Rated 5 out of 5 by from as always, performed as expected for first time, downloading the business n audit stuff worked seamlessly. Upgrade to Windows 10 was a shock; perhaps more upfront warning would be good.
Date published: 2023-04-14
Rated 1 out of 5 by from forced upgrades I had a very frustrating experience and did not appreciate unwarranted charges for filing a very simple tax return.
Date published: 2023-04-14
Rated 3 out of 5 by from Add Alert for IRS Assigned Identity Protection PIN For taxpayers who have Identity Protection PIN year after year Turbotax should POP UP Alert to remind you to add your assigned Identity Protection PIN.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is a great value I have used turbo tax for over a decade. It is easy, intuitive and well worth the money. I also buy the tax defense offered by Turbo tax every year.
Date published: 2023-04-14
Rated 3 out of 5 by from As Expensive as a Human Tax Preparer By the time I had finished, the cost equaled going to a professional preparer, and this was without all the add-ons. Also, they keep trying to upsell you. The biggest drawback was that I got to the end and did not have the option to apply my refund to next year's taxes, which I was able to do last year. I think that it has become more cumbersome to use, and the Help feature was not very helpful.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2723
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the GOAT Tax platform Turbo Tax creates Financial Peace and stability using its user-friendly interface. i love when I have questions the explanations are very helpful.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is user friendly TurboTax is user friendly. There are tax professionals waiting to assist if /when needed.
Date published: 2023-04-14
Rated 5 out of 5 by from I like Turbotax _Turboxtax was great and efficient! -I liked the race mode. it showed me how far in the process I was and that it should only take 30 minutes!
Date published: 2023-04-14
Rated 2 out of 5 by from Turbo tax has issue reading previous year file I have been user of turbo tax for many years but this year the program was not able to read prior years form data. This caused me to hand type business data from 2004 thru 2021. Entering depreciation data was extremely difficult.
Date published: 2023-04-14
Rated 3 out of 5 by from Yay turbotax I love turbo tax. They're totally not making me write this review against my will. It's a great product and I give them money every year so I can pay my taxes with them. Wooo.
Date published: 2023-04-14
Rated 5 out of 5 by from as always, performed as expected for first time, downloading the business n audit stuff worked seamlessly. Upgrade to Windows 10 was a shock; perhaps more upfront warning would be good.
Date published: 2023-04-14
Rated 1 out of 5 by from forced upgrades I had a very frustrating experience and did not appreciate unwarranted charges for filing a very simple tax return.
Date published: 2023-04-14
Rated 3 out of 5 by from Add Alert for IRS Assigned Identity Protection PIN For taxpayers who have Identity Protection PIN year after year Turbotax should POP UP Alert to remind you to add your assigned Identity Protection PIN.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is a great value I have used turbo tax for over a decade. It is easy, intuitive and well worth the money. I also buy the tax defense offered by Turbo tax every year.
Date published: 2023-04-14
Rated 3 out of 5 by from As Expensive as a Human Tax Preparer By the time I had finished, the cost equaled going to a professional preparer, and this was without all the add-ons. Also, they keep trying to upsell you. The biggest drawback was that I got to the end and did not have the option to apply my refund to next year's taxes, which I was able to do last year. I think that it has become more cumbersome to use, and the Help feature was not very helpful.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2723