TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Thank you Turbo Tax This is the easiest way to go. In the past I had to accumulate all of my tax info and take it to a CPA I can do my taxes from my home!
Date published: 2023-04-14
Rated 5 out of 5 by from I’m a big fan My husband and I have very complicated taxes as artist/film makers. Also, I never felt like math and accounting were my strong suits. Turbo tax is awesome and has gotten better over the years. It gives me a ton of confidence that I can do my taxes right on my own.
Date published: 2023-04-14
Rated 5 out of 5 by from Do this! I especially appreciate the user-friendly format and the fact that Turbotax walks you through the process as if you had never filed a tax return before
Date published: 2023-04-14
Rated 5 out of 5 by from Holding my hand every step of the way! This year, my taxes were a bit more unconventional. I moved to a state with st income tax, started a side business, and rented my home. The tax experts helped me with all my questions and made sure I was filing correctly. Thank you!!
Date published: 2023-04-14
Rated 5 out of 5 by from turbo tax is great it is very easy to use and time efficient. and user friendly too! recommend it.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to use! Great tool to use! Ive used other platforms and so far turbotax is my favorite.
Date published: 2023-04-14
Rated 5 out of 5 by from Makes Filing Taxes Stress Free I am usually chronically stressed about filling taxes but Turbo Tax made it seamless with their easy to navigate website. I've never filed without a CPA. It felt so empowering to file independently!
Date published: 2023-04-14
Rated 4 out of 5 by from Pretty good, a couple of 'nice to have' enhancemen I find it very frustrating to have to dig up last years returns and manually enter numbers when it was TurboTax that did the returns to begin with. Also, when something is missing and I get prompted to fix it, I often do not understand the prompt instructions well enough to be confident in what is being asked. I file in two states and it would be nice to know what's happening between the two so that I have confidence that it is correct.
Date published: 2023-04-14
Rated 1 out of 5 by from A bit crappy at the end. Turbo tax said it would charge $20 for for e-file, then charged me $25. Kinda crappy and a bit untrustworthy...
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax was simple and easy! I really appreciated all of the prompts and guidance to make sure I was not forgetting any info when filling out my own tax return. I've had less than great experiences with other platforms, but this one was great!
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2721
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you Turbo Tax This is the easiest way to go. In the past I had to accumulate all of my tax info and take it to a CPA I can do my taxes from my home!
Date published: 2023-04-14
Rated 5 out of 5 by from I’m a big fan My husband and I have very complicated taxes as artist/film makers. Also, I never felt like math and accounting were my strong suits. Turbo tax is awesome and has gotten better over the years. It gives me a ton of confidence that I can do my taxes right on my own.
Date published: 2023-04-14
Rated 5 out of 5 by from Do this! I especially appreciate the user-friendly format and the fact that Turbotax walks you through the process as if you had never filed a tax return before
Date published: 2023-04-14
Rated 5 out of 5 by from Holding my hand every step of the way! This year, my taxes were a bit more unconventional. I moved to a state with st income tax, started a side business, and rented my home. The tax experts helped me with all my questions and made sure I was filing correctly. Thank you!!
Date published: 2023-04-14
Rated 5 out of 5 by from turbo tax is great it is very easy to use and time efficient. and user friendly too! recommend it.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to use! Great tool to use! Ive used other platforms and so far turbotax is my favorite.
Date published: 2023-04-14
Rated 5 out of 5 by from Makes Filing Taxes Stress Free I am usually chronically stressed about filling taxes but Turbo Tax made it seamless with their easy to navigate website. I've never filed without a CPA. It felt so empowering to file independently!
Date published: 2023-04-14
Rated 4 out of 5 by from Pretty good, a couple of 'nice to have' enhancemen I find it very frustrating to have to dig up last years returns and manually enter numbers when it was TurboTax that did the returns to begin with. Also, when something is missing and I get prompted to fix it, I often do not understand the prompt instructions well enough to be confident in what is being asked. I file in two states and it would be nice to know what's happening between the two so that I have confidence that it is correct.
Date published: 2023-04-14
Rated 1 out of 5 by from A bit crappy at the end. Turbo tax said it would charge $20 for for e-file, then charged me $25. Kinda crappy and a bit untrustworthy...
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax was simple and easy! I really appreciated all of the prompts and guidance to make sure I was not forgetting any info when filling out my own tax return. I've had less than great experiences with other platforms, but this one was great!
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2721