TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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TurboTax Live Full Service
Rated 5 out of 5 by
Happyface 80 from
Turbo Tax help me do esear job on my tax returns.
I wish to meet a softer helper to guided me some miner problem of my mistect from the first time. I't ok.
Date published: 2023-04-14
Rated 4 out of 5 by
BARBARBEE from
TURBO TAX IS GOOD
IT IS EASY TO USE. THE GUIDANCE IS EASY TO FOLLOW.
Date published: 2023-04-14
Rated 5 out of 5 by
Bitsy Baby from
TurboTax Home & Business
Very customer friendly and tax knowledge support is always available.
Date published: 2023-04-14
Rated 2 out of 5 by
FilingTaxesShouldBeFree from
Good Product, Sleezy Payment Scheme
The system works well, but beware of all the upselling and hidden fees. I'm glad I realized just before submitting that they were about to charge me $39 to pay for their services directly from my return (not advertised when I selected that option). I've come to find that their "free" filing services are rarely free and they always try to get you to pay for even more services than you need.
Date published: 2023-04-14
Rated 1 out of 5 by
Knip2489 from
Free is not free
Accidentally started live, had to re-file and start over in the free version. Which ended up costing me about $160.
Date published: 2023-04-14
Rated 1 out of 5 by
Mya V from
TURBO TAX SUCKS
The amount you have to pay sucks. With the return we get back we should be able to use that to pay for turbo tax and use our card to pay the difference. The assistance that is "provided" sucks!
Date published: 2023-04-14
Rated 4 out of 5 by
jawkkp from
Its good
It's good. I wish there was an option for an advanced user interface: Just list all the questions without animations (even if there are secondary questions). the menu on the left should have sub categories. I also find that when I go back to certain sections, it takes me through questions over and over again. for example, I'd like to click on a deduction that I've been working on take me to the screen where I enter stuff, not going back through questions.
Date published: 2023-04-14
Rated 5 out of 5 by
AlyCatArt from
Not too anxiety inducing
I don't like complicated things. Taxes are complicated. I've let Turbo Tax do my taxes ever since my mom stopped doing my taxes, and I haven't had any issues with the IRS.
Date published: 2023-04-14
Rated 2 out of 5 by
timepiece from
Sold rental property was a nightmare
The form filling process is very confusing. I had rental property part year that was subsequently sold; it took forever just to get to the right forms; a nightmare to complete. I will have to reconsider using Turbotax if I have this situation again.
Date published: 2023-04-14
Rated 5 out of 5 by
Riverhawk55 from
Turbo Tax is Better
My previous tax software had problems this year. I switched to Turbo Tax and it was great for the most part. The only glitch seemed to be the situation where I owned stock and sold options against the own stock to produce income. They kept asking when I bought the option, but I did not have to buy it to sell it.
All TurboTax® Offerings Reviews - Page 2713
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Happyface 80 from
Turbo Tax help me do esear job on my tax returns.
I wish to meet a softer helper to guided me some miner problem of my mistect from the first time. I't ok.
Date published: 2023-04-14
Rated 4 out of 5 by
BARBARBEE from
TURBO TAX IS GOOD
IT IS EASY TO USE. THE GUIDANCE IS EASY TO FOLLOW.
Date published: 2023-04-14
Rated 5 out of 5 by
Bitsy Baby from
TurboTax Home & Business
Very customer friendly and tax knowledge support is always available.
Date published: 2023-04-14
Rated 2 out of 5 by
FilingTaxesShouldBeFree from
Good Product, Sleezy Payment Scheme
The system works well, but beware of all the upselling and hidden fees. I'm glad I realized just before submitting that they were about to charge me $39 to pay for their services directly from my return (not advertised when I selected that option). I've come to find that their "free" filing services are rarely free and they always try to get you to pay for even more services than you need.
Date published: 2023-04-14
Rated 1 out of 5 by
Knip2489 from
Free is not free
Accidentally started live, had to re-file and start over in the free version. Which ended up costing me about $160.
Date published: 2023-04-14
Rated 1 out of 5 by
Mya V from
TURBO TAX SUCKS
The amount you have to pay sucks. With the return we get back we should be able to use that to pay for turbo tax and use our card to pay the difference. The assistance that is "provided" sucks!
Date published: 2023-04-14
Rated 4 out of 5 by
jawkkp from
Its good
It's good. I wish there was an option for an advanced user interface: Just list all the questions without animations (even if there are secondary questions). the menu on the left should have sub categories. I also find that when I go back to certain sections, it takes me through questions over and over again. for example, I'd like to click on a deduction that I've been working on take me to the screen where I enter stuff, not going back through questions.
Date published: 2023-04-14
Rated 5 out of 5 by
AlyCatArt from
Not too anxiety inducing
I don't like complicated things. Taxes are complicated. I've let Turbo Tax do my taxes ever since my mom stopped doing my taxes, and I haven't had any issues with the IRS.
Date published: 2023-04-14
Rated 2 out of 5 by
timepiece from
Sold rental property was a nightmare
The form filling process is very confusing. I had rental property part year that was subsequently sold; it took forever just to get to the right forms; a nightmare to complete. I will have to reconsider using Turbotax if I have this situation again.
Date published: 2023-04-14
Rated 5 out of 5 by
Riverhawk55 from
Turbo Tax is Better
My previous tax software had problems this year. I switched to Turbo Tax and it was great for the most part. The only glitch seemed to be the situation where I owned stock and sold options against the own stock to produce income. They kept asking when I bought the option, but I did not have to buy it to sell it.
All TurboTax® Offerings Reviews - Page 2713
Date published: 2023-04-14