TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Disappointed this year Very disappointed that I couldn't load it up on my children's PC's as I have done in the past. I had to go out and buy an external dvd drive in order to complete the taxes. Also you took away the state tax return - not that I efile it, but I used to be able to print it out. Now I have to fill it out by hand. TT has taken a number of steps backward this year that has created more work for me. Next year I will be looking at the competition.
Date published: 2023-04-14
Rated 4 out of 5 by from Another Good TueboTax Year Everything worked out great. Wish more backward tax information was automatically available.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is awesome Easy to file Federal and State Tax Return with step by step guidance
Date published: 2023-04-14
Rated 5 out of 5 by from Finished easy good product with good assistance if needed. Happy to work with Turbo Tax
Date published: 2023-04-14
Rated 3 out of 5 by from Turbotax premier Why does turbo tax request to get update EVERY SINGLE TIME I log on even if I just log on 2 hours prior? This is a freaking hassle! There is no need for such frequent update request.
Date published: 2023-04-14
Rated 5 out of 5 by from Best way to file! This is an easy service that makes everything stress-free and easy. They even time the process so that you know how easy it will be. Great addition!
Date published: 2023-04-14
Rated 5 out of 5 by from We used turbo Tax for the last four years, Turbo tax changed some this year I had to go over some of the questions a second and some third time, it took me a little longer but I wanted to be correct. then when it come to the end I thought that I had sent it by E-file. Thank you for the Email so that this was not late.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is easy. TurboTax takes most of the stress away from filing taxes! Easy to use and helpful hints along the way. The question mark icon makes it easy to understand the questions asked in preparation.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax meets my needs Multi year user that continue to use TurboTax because it meets our needs. It is easy to use, easy to check, and easy way to do taxes and get a fast refund for Federal and State taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Easy, complete and fast but the review was tedious
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2712
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Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Disappointed this year Very disappointed that I couldn't load it up on my children's PC's as I have done in the past. I had to go out and buy an external dvd drive in order to complete the taxes. Also you took away the state tax return - not that I efile it, but I used to be able to print it out. Now I have to fill it out by hand. TT has taken a number of steps backward this year that has created more work for me. Next year I will be looking at the competition.
Date published: 2023-04-14
Rated 4 out of 5 by from Another Good TueboTax Year Everything worked out great. Wish more backward tax information was automatically available.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is awesome Easy to file Federal and State Tax Return with step by step guidance
Date published: 2023-04-14
Rated 5 out of 5 by from Finished easy good product with good assistance if needed. Happy to work with Turbo Tax
Date published: 2023-04-14
Rated 3 out of 5 by from Turbotax premier Why does turbo tax request to get update EVERY SINGLE TIME I log on even if I just log on 2 hours prior? This is a freaking hassle! There is no need for such frequent update request.
Date published: 2023-04-14
Rated 5 out of 5 by from Best way to file! This is an easy service that makes everything stress-free and easy. They even time the process so that you know how easy it will be. Great addition!
Date published: 2023-04-14
Rated 5 out of 5 by from We used turbo Tax for the last four years, Turbo tax changed some this year I had to go over some of the questions a second and some third time, it took me a little longer but I wanted to be correct. then when it come to the end I thought that I had sent it by E-file. Thank you for the Email so that this was not late.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is easy. TurboTax takes most of the stress away from filing taxes! Easy to use and helpful hints along the way. The question mark icon makes it easy to understand the questions asked in preparation.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax meets my needs Multi year user that continue to use TurboTax because it meets our needs. It is easy to use, easy to check, and easy way to do taxes and get a fast refund for Federal and State taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Easy, complete and fast but the review was tedious
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2712