TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Ray and Cherie from
Great Tax Preparation Tool
Fits my needs to a "T". I used the online version. It was very convenient to pick back up where I had left off.
Date published: 2023-04-14
Rated 5 out of 5 by
Irie2018 from
Makes filing Easy Peasy
I have been using this program for several years and it walks you through easily.
Date published: 2023-04-14
Rated 5 out of 5 by
Jedi23 from
Great Experience!
Used the live assisted service and it was great when I needed some immediate feedback as I worked on my taxes Carmelita was on the phone and walked me through everything. The interactive features are like you are in person and it was efficient and very helpful! So glad I utilized this service to prepare this year! Also Thank you Carmelita!
Date published: 2023-04-14
Rated 5 out of 5 by
taxpayer12866 from
Easy
Well explained and simple step by step. Would reccomend
Date published: 2023-04-14
Rated 5 out of 5 by
Wes56 from
Simple and painless.
the instructions were easy to follow and kept me from making mistakes.
Date published: 2023-04-14
Rated 4 out of 5 by
PJ Childers from
😊
The live help was very patient with me as I this was my first time using TurboTax. The live help was great.
Date published: 2023-04-14
Rated 5 out of 5 by
tvguy1 from
Easy To Do
Year after year a good, easy to use Tax experience.
Date published: 2023-04-14
Rated 5 out of 5 by
Lynnwood2023 from
Thank you, Turbotax!
Thank you Turbotax for helping me file my taxes every year!
Date published: 2023-04-14
Rated 5 out of 5 by
KRsharif from
Great experience, super helpful expert support.
I forgot her name but she helped me step by step. Very good service, she understood the caveats and offered solutions.
Date published: 2023-04-14
Rated 4 out of 5 by
gwjpowell from
TurboTax is great but weak Copy & Paste from Excel
I'm grateful for TurboTax - can enter data by Step by Step questions and/or directly into IRS Forms, then checks what else is needed! The normal Windows Copy and Paste of an amount in an Excel spreadsheet does not work as per any other Windows applications - IMO copy and paste Is More Accurate than retyping a number - please improve this.
All TurboTax® Offerings Reviews - Page 2707
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Ray and Cherie from
Great Tax Preparation Tool
Fits my needs to a "T". I used the online version. It was very convenient to pick back up where I had left off.
Date published: 2023-04-14
Rated 5 out of 5 by
Irie2018 from
Makes filing Easy Peasy
I have been using this program for several years and it walks you through easily.
Date published: 2023-04-14
Rated 5 out of 5 by
Jedi23 from
Great Experience!
Used the live assisted service and it was great when I needed some immediate feedback as I worked on my taxes Carmelita was on the phone and walked me through everything. The interactive features are like you are in person and it was efficient and very helpful! So glad I utilized this service to prepare this year! Also Thank you Carmelita!
Date published: 2023-04-14
Rated 5 out of 5 by
taxpayer12866 from
Easy
Well explained and simple step by step. Would reccomend
Date published: 2023-04-14
Rated 5 out of 5 by
Wes56 from
Simple and painless.
the instructions were easy to follow and kept me from making mistakes.
Date published: 2023-04-14
Rated 4 out of 5 by
PJ Childers from
😊
The live help was very patient with me as I this was my first time using TurboTax. The live help was great.
Date published: 2023-04-14
Rated 5 out of 5 by
tvguy1 from
Easy To Do
Year after year a good, easy to use Tax experience.
Date published: 2023-04-14
Rated 5 out of 5 by
Lynnwood2023 from
Thank you, Turbotax!
Thank you Turbotax for helping me file my taxes every year!
Date published: 2023-04-14
Rated 5 out of 5 by
KRsharif from
Great experience, super helpful expert support.
I forgot her name but she helped me step by step. Very good service, she understood the caveats and offered solutions.
Date published: 2023-04-14
Rated 4 out of 5 by
gwjpowell from
TurboTax is great but weak Copy & Paste from Excel
I'm grateful for TurboTax - can enter data by Step by Step questions and/or directly into IRS Forms, then checks what else is needed! The normal Windows Copy and Paste of an amount in an Excel spreadsheet does not work as per any other Windows applications - IMO copy and paste Is More Accurate than retyping a number - please improve this.
All TurboTax® Offerings Reviews - Page 2707
Date published: 2023-04-14