TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great Tax Preparation Tool Fits my needs to a "T". I used the online version. It was very convenient to pick back up where I had left off.
Date published: 2023-04-14
Rated 5 out of 5 by from Makes filing Easy Peasy I have been using this program for several years and it walks you through easily.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Experience! Used the live assisted service and it was great when I needed some immediate feedback as I worked on my taxes Carmelita was on the phone and walked me through everything. The interactive features are like you are in person and it was efficient and very helpful! So glad I utilized this service to prepare this year! Also Thank you Carmelita!
Date published: 2023-04-14
Rated 5 out of 5 by from Easy Well explained and simple step by step. Would reccomend
Date published: 2023-04-14
Rated 5 out of 5 by from Simple and painless. the instructions were easy to follow and kept me from making mistakes.
Date published: 2023-04-14
Rated 4 out of 5 by from 😊 The live help was very patient with me as I this was my first time using TurboTax. The live help was great.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy To Do Year after year a good, easy to use Tax experience.
Date published: 2023-04-14
Rated 5 out of 5 by from Thank you, Turbotax! Thank you Turbotax for helping me file my taxes every year!
Date published: 2023-04-14
Rated 5 out of 5 by from Great experience, super helpful expert support. I forgot her name but she helped me step by step. Very good service, she understood the caveats and offered solutions.
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax is great but weak Copy & Paste from Excel I'm grateful for TurboTax - can enter data by Step by Step questions and/or directly into IRS Forms, then checks what else is needed! The normal Windows Copy and Paste of an amount in an Excel spreadsheet does not work as per any other Windows applications - IMO copy and paste Is More Accurate than retyping a number - please improve this.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2707
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Tax Preparation Tool Fits my needs to a "T". I used the online version. It was very convenient to pick back up where I had left off.
Date published: 2023-04-14
Rated 5 out of 5 by from Makes filing Easy Peasy I have been using this program for several years and it walks you through easily.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Experience! Used the live assisted service and it was great when I needed some immediate feedback as I worked on my taxes Carmelita was on the phone and walked me through everything. The interactive features are like you are in person and it was efficient and very helpful! So glad I utilized this service to prepare this year! Also Thank you Carmelita!
Date published: 2023-04-14
Rated 5 out of 5 by from Easy Well explained and simple step by step. Would reccomend
Date published: 2023-04-14
Rated 5 out of 5 by from Simple and painless. the instructions were easy to follow and kept me from making mistakes.
Date published: 2023-04-14
Rated 4 out of 5 by from 😊 The live help was very patient with me as I this was my first time using TurboTax. The live help was great.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy To Do Year after year a good, easy to use Tax experience.
Date published: 2023-04-14
Rated 5 out of 5 by from Thank you, Turbotax! Thank you Turbotax for helping me file my taxes every year!
Date published: 2023-04-14
Rated 5 out of 5 by from Great experience, super helpful expert support. I forgot her name but she helped me step by step. Very good service, she understood the caveats and offered solutions.
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax is great but weak Copy & Paste from Excel I'm grateful for TurboTax - can enter data by Step by Step questions and/or directly into IRS Forms, then checks what else is needed! The normal Windows Copy and Paste of an amount in an Excel spreadsheet does not work as per any other Windows applications - IMO copy and paste Is More Accurate than retyping a number - please improve this.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2707