TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax makes a difficult job easy I have been using TurboTax for over 30 years. Each year it keeps getting better. I am very happy with it.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is very easy to do because it guide you I tried other Tax software and Turbo Tax is the cheaper and the best to do your taxes
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax I paid a premium price and still wasn't able to get information on a 1099-G I received from the prior year. I still don't know what to do with it.
Date published: 2023-04-14
Rated 4 out of 5 by from Easier Personal Communication TurboTax is necessary for including extra forms, and it should be easier to get answers to simple questions. Communicating by text message would be very helpful. No way to inform TT that I could not avoid paying for TT twice!
Date published: 2023-04-14
Rated 5 out of 5 by from Long time customer I have used Turbo Tax for 8 years. It's so easy to use. You are guided through each step.
Date published: 2023-04-14
Rated 4 out of 5 by from Works well until it got into a software loop Software got into a loop in the tax review process.
Date published: 2023-04-14
Rated 1 out of 5 by from Turbo Tax is Awful As an accountant, it could be lots better. During the whole process of answering questions, I was trying to see what was actually entered on the schedules and could not. Found out just before filing that all dividends and miscellaneous income was entered twice. Apparently, the link to my bank accounts and brokers were hit twice. Took forever to verify a 70-cent interest that was reported by TD Ameritrade. Have no idea why it was reported as it was less than a dollar, but had to verify 3 times or more that there was no CUSPID #. Took days of getting excel spreadsheets together to get information in that was on the 1099 but apparently not in the proper format to be uploaded by Turbo Tax. Have no choice. Have used Turbo Tax for years, but the online version is terrible.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Turbo tax is fantastic and so much easier to utilize versus other similar competitors. Will highly recommend to friends and family!
Date published: 2023-04-14
Rated 5 out of 5 by from Great and easy I had to call tax expert and it was a breeze. Would use again.
Date published: 2023-04-14
Rated 5 out of 5 by from Always a relief to use for such a stressful job. consistently efficient, informative and easy to use. especially doing multiple drafts of returns when one is uncertain how it unusual events have occurred and you are not sure how it impacts ones return.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2706
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes a difficult job easy I have been using TurboTax for over 30 years. Each year it keeps getting better. I am very happy with it.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is very easy to do because it guide you I tried other Tax software and Turbo Tax is the cheaper and the best to do your taxes
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax I paid a premium price and still wasn't able to get information on a 1099-G I received from the prior year. I still don't know what to do with it.
Date published: 2023-04-14
Rated 4 out of 5 by from Easier Personal Communication TurboTax is necessary for including extra forms, and it should be easier to get answers to simple questions. Communicating by text message would be very helpful. No way to inform TT that I could not avoid paying for TT twice!
Date published: 2023-04-14
Rated 5 out of 5 by from Long time customer I have used Turbo Tax for 8 years. It's so easy to use. You are guided through each step.
Date published: 2023-04-14
Rated 4 out of 5 by from Works well until it got into a software loop Software got into a loop in the tax review process.
Date published: 2023-04-14
Rated 1 out of 5 by from Turbo Tax is Awful As an accountant, it could be lots better. During the whole process of answering questions, I was trying to see what was actually entered on the schedules and could not. Found out just before filing that all dividends and miscellaneous income was entered twice. Apparently, the link to my bank accounts and brokers were hit twice. Took forever to verify a 70-cent interest that was reported by TD Ameritrade. Have no idea why it was reported as it was less than a dollar, but had to verify 3 times or more that there was no CUSPID #. Took days of getting excel spreadsheets together to get information in that was on the 1099 but apparently not in the proper format to be uploaded by Turbo Tax. Have no choice. Have used Turbo Tax for years, but the online version is terrible.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Turbo tax is fantastic and so much easier to utilize versus other similar competitors. Will highly recommend to friends and family!
Date published: 2023-04-14
Rated 5 out of 5 by from Great and easy I had to call tax expert and it was a breeze. Would use again.
Date published: 2023-04-14
Rated 5 out of 5 by from Always a relief to use for such a stressful job. consistently efficient, informative and easy to use. especially doing multiple drafts of returns when one is uncertain how it unusual events have occurred and you are not sure how it impacts ones return.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2706