TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy to Use Have used Turbo Tax for many years. Easy to use and understand.
Date published: 2023-04-14
Rated 3 out of 5 by from State tax section needs work There was basically no explanation of what anything meant for the state section and so I am honestly unsure if I correctly filed my taxes for one of the states. Additionally, I was still charged the full $59 fee for one of the state returns even though they are making me print and mail it myself. Shouldn't the lack of efile reduce the fee charged since that is a huge part of the convenience they provide?
Date published: 2023-04-14
Rated 5 out of 5 by from Love it. Very easy to use I have been using TurboTax for the last 6 years +. It’s great, simple and fast.
Date published: 2023-04-14
Rated 2 out of 5 by from Too many ads Too many ads for unneeded products (many dangerously close to being scams). Unneeded animations have me waiting when all I need to do is scroll down and click a button which is frequently off the page. Can't import data from rocket mortgage(same company, lol).
Date published: 2023-04-14
Rated 4 out of 5 by from Turbotax is AWESOME what I liked about this app, it was simple and AWESOME!
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to use. Extremely straight forward. takes confusing tax terminology and makes it quite understandable. Quite affordable as well.
Date published: 2023-04-14
Rated 5 out of 5 by from turbo tax is great very friendly to use and very thorough. i have been using turbo tax for 8 years
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is Amazing I loved the fact that I could file taxes on my own and it wasn't hard at all.
Date published: 2023-04-14
Rated 5 out of 5 by from Mitchell J Michell J was very professional and very kind. It was very nice to get help immediately with my taxes and get my questions answered.
Date published: 2023-04-14
Rated 5 out of 5 by from Its Great Easy and simple and great and user friendly and overall a good experience
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2704
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to Use Have used Turbo Tax for many years. Easy to use and understand.
Date published: 2023-04-14
Rated 3 out of 5 by from State tax section needs work There was basically no explanation of what anything meant for the state section and so I am honestly unsure if I correctly filed my taxes for one of the states. Additionally, I was still charged the full $59 fee for one of the state returns even though they are making me print and mail it myself. Shouldn't the lack of efile reduce the fee charged since that is a huge part of the convenience they provide?
Date published: 2023-04-14
Rated 5 out of 5 by from Love it. Very easy to use I have been using TurboTax for the last 6 years +. It’s great, simple and fast.
Date published: 2023-04-14
Rated 2 out of 5 by from Too many ads Too many ads for unneeded products (many dangerously close to being scams). Unneeded animations have me waiting when all I need to do is scroll down and click a button which is frequently off the page. Can't import data from rocket mortgage(same company, lol).
Date published: 2023-04-14
Rated 4 out of 5 by from Turbotax is AWESOME what I liked about this app, it was simple and AWESOME!
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to use. Extremely straight forward. takes confusing tax terminology and makes it quite understandable. Quite affordable as well.
Date published: 2023-04-14
Rated 5 out of 5 by from turbo tax is great very friendly to use and very thorough. i have been using turbo tax for 8 years
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is Amazing I loved the fact that I could file taxes on my own and it wasn't hard at all.
Date published: 2023-04-14
Rated 5 out of 5 by from Mitchell J Michell J was very professional and very kind. It was very nice to get help immediately with my taxes and get my questions answered.
Date published: 2023-04-14
Rated 5 out of 5 by from Its Great Easy and simple and great and user friendly and overall a good experience
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2704