TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Hidden fees everywhere. TurboTax used to be free to utilize, ages ago. There are fees around every corner with one excuse or another as to why you have to upgrade, or you won't be able to file with them. They have a special way of making it soooo convenient that you don't mind spending 70% of what you MIGHT be getting back on a return, just so you don't have to delete your progress and start over. Do yourself a favor and learn how to file your taxes by yourself.
Date published: 2023-04-14
Rated 5 out of 5 by from love turbo tax its quick and easy i was a little trouble on some things but the help buttons that are offered really hepls.
Date published: 2023-04-14
Rated 2 out of 5 by from Difficult to use I have to file an extension now because it would not let me edit my AGI on a form I've never heard of because it said that a certain column could not be higher than my AGI, though the one box that was actually incorrect it would not let me edit or change it. Now I'm uncertain of the accuracy of my filing. The fact that we have to file taxes ourselves but if we need any help we have to shell out hundreds of dollars for the money that we have worked hard to make is ridiculous. I do not wish to use turbotax again.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Product For the years I've used Turbo Tax, it's been easy to use without any unrecognized error messages or issues. Explanations are easy to read and understand.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome service! Very quick and easy to use. I have been using for years.
Date published: 2023-04-14
Rated 5 out of 5 by from Couldn't do it w/o Turbo Tax. Doing taxes isn't the most fun thing but TurboTax makes it fun. Actually looking forward to doing my taxes again next year with TurboTax.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax made filing easy We have both W2 income and business income. Turbo Tax helped ensure I put in all my numbers in the right places and provided explanation for line items I was unclear on. I even found a few additional items I could deduct on my business taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from My go to every year. Its super user friendly and affordable. I would recommend and have recommended TurboTax to anyone.
Date published: 2023-04-14
Rated 4 out of 5 by from ok but filing an amended return a little confusing Worked ok, but I had to file an amended return right away. I had to import the TXF file but before that, it was not clear how to get started or what to do. Finally just imported the form and the software appeared to take over after that. Also, I wanted the option to e-file all the 8949 data but no option appeared to be available - not sure if this was Turbo Tax fault or the government requirement to mail in the remaining data.
Date published: 2023-04-14
Rated 5 out of 5 by from Appears Thorough I am grateful to TurboTax, I had an interesting 2021 and start to 2022 and wondered what happened with my 2021 tax return, I learned today that I did not fully file, major oops, but now I am certain and like life am ready to proceed.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2687
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Hidden fees everywhere. TurboTax used to be free to utilize, ages ago. There are fees around every corner with one excuse or another as to why you have to upgrade, or you won't be able to file with them. They have a special way of making it soooo convenient that you don't mind spending 70% of what you MIGHT be getting back on a return, just so you don't have to delete your progress and start over. Do yourself a favor and learn how to file your taxes by yourself.
Date published: 2023-04-14
Rated 5 out of 5 by from love turbo tax its quick and easy i was a little trouble on some things but the help buttons that are offered really hepls.
Date published: 2023-04-14
Rated 2 out of 5 by from Difficult to use I have to file an extension now because it would not let me edit my AGI on a form I've never heard of because it said that a certain column could not be higher than my AGI, though the one box that was actually incorrect it would not let me edit or change it. Now I'm uncertain of the accuracy of my filing. The fact that we have to file taxes ourselves but if we need any help we have to shell out hundreds of dollars for the money that we have worked hard to make is ridiculous. I do not wish to use turbotax again.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Product For the years I've used Turbo Tax, it's been easy to use without any unrecognized error messages or issues. Explanations are easy to read and understand.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome service! Very quick and easy to use. I have been using for years.
Date published: 2023-04-14
Rated 5 out of 5 by from Couldn't do it w/o Turbo Tax. Doing taxes isn't the most fun thing but TurboTax makes it fun. Actually looking forward to doing my taxes again next year with TurboTax.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax made filing easy We have both W2 income and business income. Turbo Tax helped ensure I put in all my numbers in the right places and provided explanation for line items I was unclear on. I even found a few additional items I could deduct on my business taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from My go to every year. Its super user friendly and affordable. I would recommend and have recommended TurboTax to anyone.
Date published: 2023-04-14
Rated 4 out of 5 by from ok but filing an amended return a little confusing Worked ok, but I had to file an amended return right away. I had to import the TXF file but before that, it was not clear how to get started or what to do. Finally just imported the form and the software appeared to take over after that. Also, I wanted the option to e-file all the 8949 data but no option appeared to be available - not sure if this was Turbo Tax fault or the government requirement to mail in the remaining data.
Date published: 2023-04-14
Rated 5 out of 5 by from Appears Thorough I am grateful to TurboTax, I had an interesting 2021 and start to 2022 and wondered what happened with my 2021 tax return, I learned today that I did not fully file, major oops, but now I am certain and like life am ready to proceed.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2687