TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great Service Easy to navigate and enter all the correct info. Would recommend to anyone
Date published: 2023-04-14
Rated 4 out of 5 by from Where was my free state return I thought I got a free state return but had to pay $25 I dont need Turbotax to get a free federal return filing
Date published: 2023-04-14
Rated 2 out of 5 by from Trickier Than Last Year Not sure why I cannot file free because I had an HSA for 5 months of the year. Didn't see where it mentioned the $39 fee to pay with your federal refund until I reached the confirmation screen and then had to go back to change my options. That was annoying.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax puts the "turbo" into tax time! Easy to use, asks all the questions that I might not already know, looks for deductions I hadn't considered and clear flow to the whole input of info. I'm a fan. I don't feel like I'm forgetting to submit anything and have a clear expectation of the whole process. Thank you for making this easy as possible.
Date published: 2023-04-14
Rated 5 out of 5 by from You make this so easy I have had bad experiences in the past with filing and you guys make it so easy and hassle free. Sincerely, thank you so much. You have no idea how much of a burden you lessen by doing your job so well.
Date published: 2023-04-14
Rated 5 out of 5 by from Ease of Use Love how easy it is to use, particularly how it asks me questions in "layman's terms" and transcribes my answer into the appropriate field.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome Everything was simple as 123. I would recommend to my friends and family
Date published: 2023-04-14
Rated 5 out of 5 by from Very Simple and Worth the Money Always worth it to use TurboTax--very little money considering how much headache it saves you!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax made process simple w/ personal service I used one of the TurboTax live experts. Actually, the first person helping me was disconnected... She had been wonderful and at first I was dismayed but the person who picked up afterwards continued the process smoothly. I was and am impressed.
Date published: 2023-04-14
Rated 5 out of 5 by from excellent my experience with turbo tax was very good and easy to file
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2678
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service Easy to navigate and enter all the correct info. Would recommend to anyone
Date published: 2023-04-14
Rated 4 out of 5 by from Where was my free state return I thought I got a free state return but had to pay $25 I dont need Turbotax to get a free federal return filing
Date published: 2023-04-14
Rated 2 out of 5 by from Trickier Than Last Year Not sure why I cannot file free because I had an HSA for 5 months of the year. Didn't see where it mentioned the $39 fee to pay with your federal refund until I reached the confirmation screen and then had to go back to change my options. That was annoying.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax puts the "turbo" into tax time! Easy to use, asks all the questions that I might not already know, looks for deductions I hadn't considered and clear flow to the whole input of info. I'm a fan. I don't feel like I'm forgetting to submit anything and have a clear expectation of the whole process. Thank you for making this easy as possible.
Date published: 2023-04-14
Rated 5 out of 5 by from You make this so easy I have had bad experiences in the past with filing and you guys make it so easy and hassle free. Sincerely, thank you so much. You have no idea how much of a burden you lessen by doing your job so well.
Date published: 2023-04-14
Rated 5 out of 5 by from Ease of Use Love how easy it is to use, particularly how it asks me questions in "layman's terms" and transcribes my answer into the appropriate field.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome Everything was simple as 123. I would recommend to my friends and family
Date published: 2023-04-14
Rated 5 out of 5 by from Very Simple and Worth the Money Always worth it to use TurboTax--very little money considering how much headache it saves you!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax made process simple w/ personal service I used one of the TurboTax live experts. Actually, the first person helping me was disconnected... She had been wonderful and at first I was dismayed but the person who picked up afterwards continued the process smoothly. I was and am impressed.
Date published: 2023-04-14
Rated 5 out of 5 by from excellent my experience with turbo tax was very good and easy to file
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2678