TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Helpful but . . . The experience of usingTT has improved. The "but" part of my review is that there is no way to transfer info from Desktop '21 to '22 so I had to hand enter everything. And finding that out was a gruelling process in itself.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is excellent Turbo Tax found all the deductions I needed to minimize my tax bill
Date published: 2023-04-14
Rated 3 out of 5 by from its ok I hated it, I hate doing taxes, I hate paying taxes
Date published: 2023-04-14
Rated 5 out of 5 by from Great Help Have used for 20 years. Great product, easy to use.
Date published: 2023-04-14
Rated 5 out of 5 by from great experience friendly and easy and hope they have the option of full upload due to some times not uploading all documents metrics and i had to added manually
Date published: 2023-04-14
Rated 5 out of 5 by from So Easy Seems like this gets easier every year. :) Thanks Turbo Tax!
Date published: 2023-04-14
Rated 5 out of 5 by from customer service is excellent Super frustrating as my payment for efile would not process; however, call the 800 number and got prompt customer service which fixed the problem. Thank you
Date published: 2023-04-14
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is so easy to understand. Gets my taxes done efficiently and quickly.
Date published: 2023-04-14
Rated 3 out of 5 by from Okay Always easy. I really don't like the corporate artwork.
Date published: 2023-04-14
Rated 5 out of 5 by from Why do I wait for last minute??? I am glad I switched from another well-known tax preparer to Turbo Tax. I had several projects to attend to while I was doing my taxes and it didn't time-out and was easy to understand and navigate. I dreaded doing them and it was a breeze. I might even file a month earlier next year, lol.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2675
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Helpful but . . . The experience of usingTT has improved. The "but" part of my review is that there is no way to transfer info from Desktop '21 to '22 so I had to hand enter everything. And finding that out was a gruelling process in itself.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is excellent Turbo Tax found all the deductions I needed to minimize my tax bill
Date published: 2023-04-14
Rated 3 out of 5 by from its ok I hated it, I hate doing taxes, I hate paying taxes
Date published: 2023-04-14
Rated 5 out of 5 by from Great Help Have used for 20 years. Great product, easy to use.
Date published: 2023-04-14
Rated 5 out of 5 by from great experience friendly and easy and hope they have the option of full upload due to some times not uploading all documents metrics and i had to added manually
Date published: 2023-04-14
Rated 5 out of 5 by from So Easy Seems like this gets easier every year. :) Thanks Turbo Tax!
Date published: 2023-04-14
Rated 5 out of 5 by from customer service is excellent Super frustrating as my payment for efile would not process; however, call the 800 number and got prompt customer service which fixed the problem. Thank you
Date published: 2023-04-14
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is so easy to understand. Gets my taxes done efficiently and quickly.
Date published: 2023-04-14
Rated 3 out of 5 by from Okay Always easy. I really don't like the corporate artwork.
Date published: 2023-04-14
Rated 5 out of 5 by from Why do I wait for last minute??? I am glad I switched from another well-known tax preparer to Turbo Tax. I had several projects to attend to while I was doing my taxes and it didn't time-out and was easy to understand and navigate. I dreaded doing them and it was a breeze. I might even file a month earlier next year, lol.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2675