TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax very good. Easy to navigate, although a few times I had to log out and log back in to be able to continue moving through TurboTax.
Date published: 2023-04-14
Rated 5 out of 5 by from We have used Turbo Tax for a few years. Turbo Tax is very user friendly. Highly recommend.
Date published: 2023-04-14
Rated 5 out of 5 by from User friendly it was great experience keep improving this tool, and please reduce fees.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome as Always Turbo tax is easy-to-use and fast. Turbo tax take all the questions/guess work out of the preparation. Thanks Turbo Tax for doing it again.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo is ok The Turbo Tax live expert is a joke the first one hung up and didn't answer my question same as the second one she could not help me either. So what did I pay for nothing no help at all.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Experience, so easy to use! I appreciated the step-by-step process and how all the w2s were able to be pulled automatically. I was also excited that I could use my return to pay for the upgraded version and the filling, if it wasn't for this option, I would not have been able to do it.
Date published: 2023-04-14
Rated 5 out of 5 by from convenient and easy to use walks you through step by step. saves data, you don't have to complete in one sitting. Will transfer data from many large institutions.
Date published: 2023-04-14
Rated 1 out of 5 by from Getting expensive to file taxes.. Considering tax forms are becoming more and more like the old E-Z forms next year paper. I'll take the time and fill them out by hand and mail them in save myself $125.00+ or more in "fees". Keep somebody in a job in the process.
Date published: 2023-04-14
Rated 4 out of 5 by from Good Easy thank you will do again next year too bad my used plug in hybrid buy didn’t help
Date published: 2023-04-14
Rated 2 out of 5 by from TurboTax Prices Considering they are using the same system with minor updates that comply with modern tax laws, the price continues to go up each year and has become rather outrageous. Thankfully they aren't as bad as their competitors... yet, so I will continue to give them my business until that changes. Yay Capitalism!!
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2674
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax very good. Easy to navigate, although a few times I had to log out and log back in to be able to continue moving through TurboTax.
Date published: 2023-04-14
Rated 5 out of 5 by from We have used Turbo Tax for a few years. Turbo Tax is very user friendly. Highly recommend.
Date published: 2023-04-14
Rated 5 out of 5 by from User friendly it was great experience keep improving this tool, and please reduce fees.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome as Always Turbo tax is easy-to-use and fast. Turbo tax take all the questions/guess work out of the preparation. Thanks Turbo Tax for doing it again.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo is ok The Turbo Tax live expert is a joke the first one hung up and didn't answer my question same as the second one she could not help me either. So what did I pay for nothing no help at all.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Experience, so easy to use! I appreciated the step-by-step process and how all the w2s were able to be pulled automatically. I was also excited that I could use my return to pay for the upgraded version and the filling, if it wasn't for this option, I would not have been able to do it.
Date published: 2023-04-14
Rated 5 out of 5 by from convenient and easy to use walks you through step by step. saves data, you don't have to complete in one sitting. Will transfer data from many large institutions.
Date published: 2023-04-14
Rated 1 out of 5 by from Getting expensive to file taxes.. Considering tax forms are becoming more and more like the old E-Z forms next year paper. I'll take the time and fill them out by hand and mail them in save myself $125.00+ or more in "fees". Keep somebody in a job in the process.
Date published: 2023-04-14
Rated 4 out of 5 by from Good Easy thank you will do again next year too bad my used plug in hybrid buy didn’t help
Date published: 2023-04-14
Rated 2 out of 5 by from TurboTax Prices Considering they are using the same system with minor updates that comply with modern tax laws, the price continues to go up each year and has become rather outrageous. Thankfully they aren't as bad as their competitors... yet, so I will continue to give them my business until that changes. Yay Capitalism!!
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2674