TURBOTAX CUSTOMER REVIEWS
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Rated 3 out of 5 by Turbotax is taxing from TurboTax, one of two mediocre options Every step of the way, they try to upsell you despite denying every time. I don't know how many times I had to click that I wasn't interested. More than the boxes I had to fill to file my taxes. Difficult to go back and edit sections halfway through without starting over. Unclear if any changes you make are actually changed as the screen format does not align with the actual submitted forms
Date published: 2023-04-15
Rated 1 out of 5 by huadsfhudsaf4 from deceptive and overcharges horrible experience, unnecessarily charged for premium services and the website/customer service line is purposely not customer friendly to get answers as to why or how to change it. never using again
Date published: 2023-04-15
Rated 5 out of 5 by Tuckish from Turbo tax team or agents are very awesome. The My experience with Turbo tax was very satisfactory. The agent that works with me was very patience. and understanding. She stays with me till i am satisfied the service was very awesome. I will recommend any one at any time to the used the turb tax product.
Date published: 2023-04-15
Rated 3 out of 5 by MzLeslie from Nice Online Services It was not necessary to repeat questions on the NJ State form which were answered prior to starting the forms providing I state "no" for all 3 questions
Date published: 2023-04-15
Rated 5 out of 5 by MGT1234 from Excellent Experience filing taxes Great service and has all my details from the previous year so easy to file.
Date published: 2023-04-15
Rated 5 out of 5 by Topper Skinner from About my 10th Yr. w/ Turbotax It's been great. Moved from one state to another. Did my parents, they moved from one state to another and my father died this year. Turo Tax made it easy enough.
Date published: 2023-04-15
Rated 1 out of 5 by Cameron D from Confusing and Expensive Not easy to understand and too expensive for them offering basically nothing
Date published: 2023-04-15
Rated 2 out of 5 by Robert4Moses from Used to be a fan Bombard you with upgrades and add-ons until apparently I clicked one that I can't remove. Having two named "Premier" ($69) and "Premium" ($119) seems kind of sneaky also. My daughter had ~$150 in capital gains disbursements from a mutual fund which kicked her out of the Free version into the $69 version + $59 for state. TurboTax squeezed an extra $180 out of me this year.
Date published: 2023-04-15
Rated 5 out of 5 by Vcharming from Get's easier every year! 5 Years and going.. TurboTax is the always the best !
Date published: 2023-04-15
Rated 1 out of 5 by BobFAU from I hate turbotax money grabbing business Terrible and I hate that I have to use it every year
All TurboTax® Offerings Reviews - Page 2674
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by Turbotax is taxing from TurboTax, one of two mediocre options Every step of the way, they try to upsell you despite denying every time. I don't know how many times I had to click that I wasn't interested. More than the boxes I had to fill to file my taxes. Difficult to go back and edit sections halfway through without starting over. Unclear if any changes you make are actually changed as the screen format does not align with the actual submitted forms
Date published: 2023-04-15
Rated 1 out of 5 by huadsfhudsaf4 from deceptive and overcharges horrible experience, unnecessarily charged for premium services and the website/customer service line is purposely not customer friendly to get answers as to why or how to change it. never using again
Date published: 2023-04-15
Rated 5 out of 5 by Tuckish from Turbo tax team or agents are very awesome. The My experience with Turbo tax was very satisfactory. The agent that works with me was very patience. and understanding. She stays with me till i am satisfied the service was very awesome. I will recommend any one at any time to the used the turb tax product.
Date published: 2023-04-15
Rated 3 out of 5 by MzLeslie from Nice Online Services It was not necessary to repeat questions on the NJ State form which were answered prior to starting the forms providing I state "no" for all 3 questions
Date published: 2023-04-15
Rated 5 out of 5 by MGT1234 from Excellent Experience filing taxes Great service and has all my details from the previous year so easy to file.
Date published: 2023-04-15
Rated 5 out of 5 by Topper Skinner from About my 10th Yr. w/ Turbotax It's been great. Moved from one state to another. Did my parents, they moved from one state to another and my father died this year. Turo Tax made it easy enough.
Date published: 2023-04-15
Rated 1 out of 5 by Cameron D from Confusing and Expensive Not easy to understand and too expensive for them offering basically nothing
Date published: 2023-04-15
Rated 2 out of 5 by Robert4Moses from Used to be a fan Bombard you with upgrades and add-ons until apparently I clicked one that I can't remove. Having two named "Premier" ($69) and "Premium" ($119) seems kind of sneaky also. My daughter had ~$150 in capital gains disbursements from a mutual fund which kicked her out of the Free version into the $69 version + $59 for state. TurboTax squeezed an extra $180 out of me this year.
Date published: 2023-04-15
Rated 5 out of 5 by Vcharming from Get's easier every year! 5 Years and going.. TurboTax is the always the best !
Date published: 2023-04-15
Rated 1 out of 5 by BobFAU from I hate turbotax money grabbing business Terrible and I hate that I have to use it every year
All TurboTax® Offerings Reviews - Page 2674
Date published: 2023-04-15