TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is great!!!! Easy to follow even for a 70 yr old who is computer illiterate
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is great I had an error while completing my return and did not know how to fix it. I decided to click on getting help. The returm phone call was unexpectidly quite quick. The agent Shari was knowledgable and guided me through my ordeal. She was very professional and was able to answer all my questions.
Date published: 2023-04-14
Rated 5 out of 5 by from GREAT EXPERIENCE MADE PUTTING MY INFORMATION INTO THE COMPUTER VERY SIMPLE
Date published: 2023-04-14
Rated 5 out of 5 by from GREAT Quick, easy to use. Love the information transfer from year to year and connection to Fidelity.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy for everyone Turbo Tax is very easy to use for everyone who has children,
Date published: 2023-04-14
Rated 5 out of 5 by from I love it Its the only way I can manage taxes on my own! It is a wonderful platform.
Date published: 2023-04-14
Rated 4 out of 5 by from Does almost everything well I used the Business Version for a limited partnership. It does most things well. Howeveri, it does not handle section 754 depreciation for stepped up basis at all. I had to spend quite a bit of time figuring it out on my own, then had to use the "override" feautre to manually add items to the return. I had no choice since I was so invested in the product. Not the best, but at least there is a workaround.
Date published: 2023-04-14
Rated 4 out of 5 by from Better this year The process seemed simplified and enhanced this year. I appreciated that I could upload a PDF of my 1099-R. There is still incorrect (or misleading) information about the timing of the MN Property Tax refund. Refunds are issued in August, not in 21 from filing the return.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy Peasy Was a little worried doing my taxes on my own but Turbo Tax makes is very easy to understand. Highly recommend.
Date published: 2023-04-14
Rated 2 out of 5 by from Bug in Software in filing Detroit I have been using Turbo Tax for over 25 years. This may be my last year. I found a bug in the Detroit Tax Return which stopped my Return from being E-Filed due to this issue. I emailed issue and tried to call Turbo tax. No one has ever returned my request. I had to efile the Fed and Mi State but due to issue I skipped the detroit return and filed manually.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2672
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great!!!! Easy to follow even for a 70 yr old who is computer illiterate
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is great I had an error while completing my return and did not know how to fix it. I decided to click on getting help. The returm phone call was unexpectidly quite quick. The agent Shari was knowledgable and guided me through my ordeal. She was very professional and was able to answer all my questions.
Date published: 2023-04-14
Rated 5 out of 5 by from GREAT EXPERIENCE MADE PUTTING MY INFORMATION INTO THE COMPUTER VERY SIMPLE
Date published: 2023-04-14
Rated 5 out of 5 by from GREAT Quick, easy to use. Love the information transfer from year to year and connection to Fidelity.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy for everyone Turbo Tax is very easy to use for everyone who has children,
Date published: 2023-04-14
Rated 5 out of 5 by from I love it Its the only way I can manage taxes on my own! It is a wonderful platform.
Date published: 2023-04-14
Rated 4 out of 5 by from Does almost everything well I used the Business Version for a limited partnership. It does most things well. Howeveri, it does not handle section 754 depreciation for stepped up basis at all. I had to spend quite a bit of time figuring it out on my own, then had to use the "override" feautre to manually add items to the return. I had no choice since I was so invested in the product. Not the best, but at least there is a workaround.
Date published: 2023-04-14
Rated 4 out of 5 by from Better this year The process seemed simplified and enhanced this year. I appreciated that I could upload a PDF of my 1099-R. There is still incorrect (or misleading) information about the timing of the MN Property Tax refund. Refunds are issued in August, not in 21 from filing the return.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy Peasy Was a little worried doing my taxes on my own but Turbo Tax makes is very easy to understand. Highly recommend.
Date published: 2023-04-14
Rated 2 out of 5 by from Bug in Software in filing Detroit I have been using Turbo Tax for over 25 years. This may be my last year. I found a bug in the Detroit Tax Return which stopped my Return from being E-Filed due to this issue. I emailed issue and tried to call Turbo tax. No one has ever returned my request. I had to efile the Fed and Mi State but due to issue I skipped the detroit return and filed manually.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2672