TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from 8 years of filing with Turbo Tax This is my 8th consecutive year of using Turbo Tax. It saves me time and money. I will continue to use it next tax year.
Date published: 2023-04-14
Rated 1 out of 5 by from Fee was higher than what I owed The fee that I paid TurboTax was higher than the fee that I owed the IRS. So, I filed it myself and paid a higher fee to them than the IRS for using their software. This is the last time I'll use them.
Date published: 2023-04-14
Rated 4 out of 5 by from Review As always, was very quick and easy. One part was confusing, something about an IT document, which did not sound familiar to me as part of a basic filing. There was not an area that explained this further, and you had to choose something to proceed.
Date published: 2023-04-14
Rated 5 out of 5 by from Even though I dislike doing taxes I love Turbo Tax As much as I dislike doing taxes, Turbo Tax made it painless.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy even in a tough year! I went through divorce and Turbo Tax made filing simple, they explained everything along the way!
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax could be better. I would like to be able to see the actual forms. I would've known immediately that I had entered my income twice. I would also like the option to delete things, as I work on my taxes. Additionally, knowing how much you need to make it worth itemizing would make the decision easier, e.g., how big a donation total makes it worth itemizing? 5%, 10%, $10,000, etc.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy and quick It was soooo quick and easy! I recommend TurboTax to everyone!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is easy to use if you have a small biz. I had a complicated situation with a house sale. The TT agent walked me through the problem,=m. She was excellent!
Date published: 2023-04-14
Rated 1 out of 5 by from Hidden and deceptive fees, they never learn It would be easy for TurboTax to clearly label and charge fees up front, but they won't and continue deceptive practices to hit consumers with last minute upcharges. Too many alternatives with honest business practices now. I expect this to be my last year using TurboTax.
Date published: 2023-04-14
Rated 5 out of 5 by from Super user friendly and easy i had done it with Turbo for many years, its easy and user friendly
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2668
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 8 years of filing with Turbo Tax This is my 8th consecutive year of using Turbo Tax. It saves me time and money. I will continue to use it next tax year.
Date published: 2023-04-14
Rated 1 out of 5 by from Fee was higher than what I owed The fee that I paid TurboTax was higher than the fee that I owed the IRS. So, I filed it myself and paid a higher fee to them than the IRS for using their software. This is the last time I'll use them.
Date published: 2023-04-14
Rated 4 out of 5 by from Review As always, was very quick and easy. One part was confusing, something about an IT document, which did not sound familiar to me as part of a basic filing. There was not an area that explained this further, and you had to choose something to proceed.
Date published: 2023-04-14
Rated 5 out of 5 by from Even though I dislike doing taxes I love Turbo Tax As much as I dislike doing taxes, Turbo Tax made it painless.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy even in a tough year! I went through divorce and Turbo Tax made filing simple, they explained everything along the way!
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax could be better. I would like to be able to see the actual forms. I would've known immediately that I had entered my income twice. I would also like the option to delete things, as I work on my taxes. Additionally, knowing how much you need to make it worth itemizing would make the decision easier, e.g., how big a donation total makes it worth itemizing? 5%, 10%, $10,000, etc.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy and quick It was soooo quick and easy! I recommend TurboTax to everyone!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is easy to use if you have a small biz. I had a complicated situation with a house sale. The TT agent walked me through the problem,=m. She was excellent!
Date published: 2023-04-14
Rated 1 out of 5 by from Hidden and deceptive fees, they never learn It would be easy for TurboTax to clearly label and charge fees up front, but they won't and continue deceptive practices to hit consumers with last minute upcharges. Too many alternatives with honest business practices now. I expect this to be my last year using TurboTax.
Date published: 2023-04-14
Rated 5 out of 5 by from Super user friendly and easy i had done it with Turbo for many years, its easy and user friendly
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2668