TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 4 out of 5 by GeorgiaTenn from Turbo tax It's very simple to use and I appreciate the ease of the system. When something is absent or not correct, the system will prompt you with a message. However, the 2021 product that I purchased has two major flaws that make me want score it with a 2. First, I live in Tennessee with no state tax and yet, the system continues to ask me if I want to check it. It didn't do it for the current year. Second, the system told me I could not do an e-file, but when I try doing it by mail, it constantly asks me if I want to do an e-file. And when I hit transmit, the system says I need an update, but as I follow the directions, it says I have the latest update. Very frustrating, however, that's the issue with filing a late claim.
Date published: 2023-04-16
Rated 4 out of 5 by Joshuway from Tax Fast and easy anyone can do this. Nothing hidden and can get assistance.
Date published: 2023-04-16
Rated 5 out of 5 by Aletfral from Easy Great experience. It was so easy to use this site.
Date published: 2023-04-16
Rated 5 out of 5 by Lady Babyred from Turbo Tax Great! Turbo tax I have used several times. It's easy to process & understand the steps. It saves you the time then running out getting your taxes done.
Date published: 2023-04-16
Rated 5 out of 5 by MSMCMURRY from I've used TurboTax for years TurboTax is easy to use, convenient, and I'm very confident with it.
Date published: 2023-04-16
Rated 5 out of 5 by Nonica from TurboTax doing a great job 👏 I' m filing my Tax Returns during 5 years with TurboTax.
Date published: 2023-04-16
Rated 3 out of 5 by Brian hates taxes from 1099-MISC guidance is complete trash I had two stocks which produce small royalties, figuring out how to declare these took half the time I spent filing.
Date published: 2023-04-16
Rated 1 out of 5 by Dave5874 from Same Inexact Questions Still hate it. It would be a lot easier if there were links from a screen to go to the return where the information appears. Why not just have us input the forms that we have up front and then ask questions
Date published: 2023-04-16
Rated 3 out of 5 by Tiger girl 72 from frustrating glitches / unfulfilled refunds I wasn't able to submit 2021 state form due to glitche in software, but never got a refund, plus penalty for filing late by mail! This time it was very frustrating switching from the CD version to the online Help. I was told that I should get a refund credit for duplicate software (CD $89.00) applied to the $273.00 for the online filing. It has not happened; even though it states on the site and I was told by 2 agents!!
Date published: 2023-04-16
Rated 4 out of 5 by Preci from Turbo Tax works Turbo Tax is fairly easy to use. Only problem that I have is that it is a bit expensive to use this software
All TurboTax® Offerings Reviews - Page 2663
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by GeorgiaTenn from Turbo tax It's very simple to use and I appreciate the ease of the system. When something is absent or not correct, the system will prompt you with a message. However, the 2021 product that I purchased has two major flaws that make me want score it with a 2. First, I live in Tennessee with no state tax and yet, the system continues to ask me if I want to check it. It didn't do it for the current year. Second, the system told me I could not do an e-file, but when I try doing it by mail, it constantly asks me if I want to do an e-file. And when I hit transmit, the system says I need an update, but as I follow the directions, it says I have the latest update. Very frustrating, however, that's the issue with filing a late claim.
Date published: 2023-04-16
Rated 4 out of 5 by Joshuway from Tax Fast and easy anyone can do this. Nothing hidden and can get assistance.
Date published: 2023-04-16
Rated 5 out of 5 by Aletfral from Easy Great experience. It was so easy to use this site.
Date published: 2023-04-16
Rated 5 out of 5 by Lady Babyred from Turbo Tax Great! Turbo tax I have used several times. It's easy to process & understand the steps. It saves you the time then running out getting your taxes done.
Date published: 2023-04-16
Rated 5 out of 5 by MSMCMURRY from I've used TurboTax for years TurboTax is easy to use, convenient, and I'm very confident with it.
Date published: 2023-04-16
Rated 5 out of 5 by Nonica from TurboTax doing a great job 👏 I' m filing my Tax Returns during 5 years with TurboTax.
Date published: 2023-04-16
Rated 3 out of 5 by Brian hates taxes from 1099-MISC guidance is complete trash I had two stocks which produce small royalties, figuring out how to declare these took half the time I spent filing.
Date published: 2023-04-16
Rated 1 out of 5 by Dave5874 from Same Inexact Questions Still hate it. It would be a lot easier if there were links from a screen to go to the return where the information appears. Why not just have us input the forms that we have up front and then ask questions
Date published: 2023-04-16
Rated 3 out of 5 by Tiger girl 72 from frustrating glitches / unfulfilled refunds I wasn't able to submit 2021 state form due to glitche in software, but never got a refund, plus penalty for filing late by mail! This time it was very frustrating switching from the CD version to the online Help. I was told that I should get a refund credit for duplicate software (CD $89.00) applied to the $273.00 for the online filing. It has not happened; even though it states on the site and I was told by 2 agents!!
Date published: 2023-04-16
Rated 4 out of 5 by Preci from Turbo Tax works Turbo Tax is fairly easy to use. Only problem that I have is that it is a bit expensive to use this software
All TurboTax® Offerings Reviews - Page 2663
Date published: 2023-04-16