TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbo Tax is good Wish it could automatically pull in more forms. State fee should be less since fed is already done. Much faster than trying to do it the old fashioned way-manually.
Date published: 2023-04-14
Rated 5 out of 5 by from whatever Like using TT, only criticism is too many "ads" for upgrades tax help eat. once is enough, not multiple times
Date published: 2023-04-14
Rated 4 out of 5 by from Good job Quick and easy, fees are a little high. Room for improvement
Date published: 2023-04-14
Rated 5 out of 5 by from Questions, Answers, & Graphics Questions were easy to understand, and streamlined the process. Most of my questions were answered in the app. When I needed assistance the chat option was easy to use and got the job done.
Date published: 2023-04-14
Rated 2 out of 5 by from Turbo Tax is charging way too much I use to enjoy filing my taxes but now it seems Turbo Taxes is being like everyone else and charging way to much
Date published: 2023-04-14
Rated 3 out of 5 by from Difficult to make make corrections When doing review at point of submitting and get notification of errors to correct, program would not easily allow the corrections. Transmitting would not occur until correction but would not allow for deleting of the error, I had to put information text in the deduction with a $0 amount to make it work. When told to go back and correct errors there needs to be an easier fix.
Date published: 2023-04-14
Rated 4 out of 5 by from better than last year k-1s are still klunky better than last year easier,faster, but needs a shortsale line
Date published: 2023-04-14
Rated 1 out of 5 by from Always has bugs, and always crashes I constantly have problems with turbotax every year. There are always crashes or bugs, or things that prevent me from finishing my taxes. This year it was the forms section couldn't properly be pulled up and crashed the program. No amount of fixing could help, I had to go the long way through each section until I found out which form had a problem.
Date published: 2023-04-14
Rated 5 out of 5 by from I HATE filing, but great way to file A great way to file. I start, take break, review numbers, always find something to adjust or correct. Repeat a few times, then file. I trust Turbo Tax to get it correct better than me.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is awesome It was great. I had a few tax issues that they were about to fix for me right away.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2662
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is good Wish it could automatically pull in more forms. State fee should be less since fed is already done. Much faster than trying to do it the old fashioned way-manually.
Date published: 2023-04-14
Rated 5 out of 5 by from whatever Like using TT, only criticism is too many "ads" for upgrades tax help eat. once is enough, not multiple times
Date published: 2023-04-14
Rated 4 out of 5 by from Good job Quick and easy, fees are a little high. Room for improvement
Date published: 2023-04-14
Rated 5 out of 5 by from Questions, Answers, & Graphics Questions were easy to understand, and streamlined the process. Most of my questions were answered in the app. When I needed assistance the chat option was easy to use and got the job done.
Date published: 2023-04-14
Rated 2 out of 5 by from Turbo Tax is charging way too much I use to enjoy filing my taxes but now it seems Turbo Taxes is being like everyone else and charging way to much
Date published: 2023-04-14
Rated 3 out of 5 by from Difficult to make make corrections When doing review at point of submitting and get notification of errors to correct, program would not easily allow the corrections. Transmitting would not occur until correction but would not allow for deleting of the error, I had to put information text in the deduction with a $0 amount to make it work. When told to go back and correct errors there needs to be an easier fix.
Date published: 2023-04-14
Rated 4 out of 5 by from better than last year k-1s are still klunky better than last year easier,faster, but needs a shortsale line
Date published: 2023-04-14
Rated 1 out of 5 by from Always has bugs, and always crashes I constantly have problems with turbotax every year. There are always crashes or bugs, or things that prevent me from finishing my taxes. This year it was the forms section couldn't properly be pulled up and crashed the program. No amount of fixing could help, I had to go the long way through each section until I found out which form had a problem.
Date published: 2023-04-14
Rated 5 out of 5 by from I HATE filing, but great way to file A great way to file. I start, take break, review numbers, always find something to adjust or correct. Repeat a few times, then file. I trust Turbo Tax to get it correct better than me.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is awesome It was great. I had a few tax issues that they were about to fix for me right away.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2662