TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
TAXING KT from
Turbo Tax is good
Wish it could automatically pull in more forms. State fee should be less since fed is already done. Much faster than trying to do it the old fashioned way-manually.
Date published: 2023-04-14
Rated 5 out of 5 by
gecko twenty from
whatever
Like using TT, only criticism is too many "ads" for upgrades tax help eat. once is enough, not multiple times
Date published: 2023-04-14
Rated 4 out of 5 by
Somegivkekdjg from
Good job
Quick and easy, fees are a little high. Room for improvement
Date published: 2023-04-14
Rated 5 out of 5 by
Laladawn from
Questions, Answers, & Graphics
Questions were easy to understand, and streamlined the process. Most of my questions were answered in the app. When I needed assistance the chat option was easy to use and got the job done.
Date published: 2023-04-14
Rated 2 out of 5 by
John0078 from
Turbo Tax is charging way too much
I use to enjoy filing my taxes but now it seems Turbo Taxes is being like everyone else and charging way to much
Date published: 2023-04-14
Rated 3 out of 5 by
baseballer 66 from
Difficult to make make corrections
When doing review at point of submitting and get notification of errors to correct, program would not easily allow the corrections. Transmitting would not occur until correction but would not allow for deleting of the error, I had to put information text in the deduction with a $0 amount to make it work. When told to go back and correct errors there needs to be an easier fix.
Date published: 2023-04-14
Rated 4 out of 5 by
garee612 from
better than last year k-1s are still klunky
better than last year easier,faster, but needs a shortsale line
Date published: 2023-04-14
Rated 1 out of 5 by
explosivo from
Always has bugs, and always crashes
I constantly have problems with turbotax every year. There are always crashes or bugs, or things that prevent me from finishing my taxes. This year it was the forms section couldn't properly be pulled up and crashed the program. No amount of fixing could help, I had to go the long way through each section until I found out which form had a problem.
Date published: 2023-04-14
Rated 5 out of 5 by
AZ TravelDiva from
I HATE filing, but great way to file
A great way to file. I start, take break, review numbers, always find something to adjust or correct. Repeat a few times, then file. I trust Turbo Tax to get it correct better than me.
Date published: 2023-04-14
Rated 5 out of 5 by
Lenon Ford from
TurboTax is awesome
It was great. I had a few tax issues that they were about to fix for me right away.
All TurboTax® Offerings Reviews - Page 2662
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
TAXING KT from
Turbo Tax is good
Wish it could automatically pull in more forms. State fee should be less since fed is already done. Much faster than trying to do it the old fashioned way-manually.
Date published: 2023-04-14
Rated 5 out of 5 by
gecko twenty from
whatever
Like using TT, only criticism is too many "ads" for upgrades tax help eat. once is enough, not multiple times
Date published: 2023-04-14
Rated 4 out of 5 by
Somegivkekdjg from
Good job
Quick and easy, fees are a little high. Room for improvement
Date published: 2023-04-14
Rated 5 out of 5 by
Laladawn from
Questions, Answers, & Graphics
Questions were easy to understand, and streamlined the process. Most of my questions were answered in the app. When I needed assistance the chat option was easy to use and got the job done.
Date published: 2023-04-14
Rated 2 out of 5 by
John0078 from
Turbo Tax is charging way too much
I use to enjoy filing my taxes but now it seems Turbo Taxes is being like everyone else and charging way to much
Date published: 2023-04-14
Rated 3 out of 5 by
baseballer 66 from
Difficult to make make corrections
When doing review at point of submitting and get notification of errors to correct, program would not easily allow the corrections. Transmitting would not occur until correction but would not allow for deleting of the error, I had to put information text in the deduction with a $0 amount to make it work. When told to go back and correct errors there needs to be an easier fix.
Date published: 2023-04-14
Rated 4 out of 5 by
garee612 from
better than last year k-1s are still klunky
better than last year easier,faster, but needs a shortsale line
Date published: 2023-04-14
Rated 1 out of 5 by
explosivo from
Always has bugs, and always crashes
I constantly have problems with turbotax every year. There are always crashes or bugs, or things that prevent me from finishing my taxes. This year it was the forms section couldn't properly be pulled up and crashed the program. No amount of fixing could help, I had to go the long way through each section until I found out which form had a problem.
Date published: 2023-04-14
Rated 5 out of 5 by
AZ TravelDiva from
I HATE filing, but great way to file
A great way to file. I start, take break, review numbers, always find something to adjust or correct. Repeat a few times, then file. I trust Turbo Tax to get it correct better than me.
Date published: 2023-04-14
Rated 5 out of 5 by
Lenon Ford from
TurboTax is awesome
It was great. I had a few tax issues that they were about to fix for me right away.
All TurboTax® Offerings Reviews - Page 2662
Date published: 2023-04-14