TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from turbo tax is good turbo tax is one of the best and I use them every year
Date published: 2023-04-14
Rated 3 out of 5 by from Turbotax a little glitchy this year Liberty, a live assistant, was extremely helpful with all the glitches we had trying to file our state income taxes.
Date published: 2023-04-14
Rated 3 out of 5 by from Has been accurate and frustrating for 30 years. Editing Forms is a bother. Sometimes I open a form to edit it and find I have to go somewhere else to edit it.
Date published: 2023-04-14
Rated 3 out of 5 by from Tries to upgrade you to death - be careful You have to watch them - every chance they get they try to upsell or get you to allow them to sell your info for marketing - just on and on. Nice program but you have to be on your toes. I bet in the terms and conditions of this posting is a tiny little "I agree to have you send my info to a bunch of marketing groups"
Date published: 2023-04-14
Rated 5 out of 5 by from turbo tax makes it easy and saves time and money tax made easy. Don't have to waste time dealing with weird tax agents at the corner of Walmart.
Date published: 2023-04-14
Rated 5 out of 5 by from TURBO TAX COMPLETE MY EXPERIENCE WITH TURBOTAX THIS YEAR WAS AMAZINGLY QUICK AND PAINLESS. IT WALKED ME THROUGH EVERY DETAIL AND I WAS COMPLETE IN ABOUT AN HOUR AND FIFTEEN MINUTES.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax was easy Was happy it went so well this time my earlier one did not
Date published: 2023-04-14
Rated 4 out of 5 by from Overall Great except for 1 Glitch Love using Turbo Tax, but at end in review section, it said we did not use Turbo Tax last year 2021, but we DID, and there was no option to check, so we had to check "used other software" to get to next screen. But we DID use Turbo. Other than that it is great - could do without dancing figures and cartoons. Thanks!
Date published: 2023-04-14
Rated 5 out of 5 by from Very easy process with helpful agents! It was quick and easy. I spoke with two great agents that made me feel confident that my return was completed properly. I also got a larger return than if I had just done it all on my own, so that was awesome!
Date published: 2023-04-14
Rated 4 out of 5 by from Very Good I like how it carries last years information over to this year. It is also a fairly fast process. The cost is a little steep and this is the only reason I did not rate it 5 stars.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2661
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbo tax is good turbo tax is one of the best and I use them every year
Date published: 2023-04-14
Rated 3 out of 5 by from Turbotax a little glitchy this year Liberty, a live assistant, was extremely helpful with all the glitches we had trying to file our state income taxes.
Date published: 2023-04-14
Rated 3 out of 5 by from Has been accurate and frustrating for 30 years. Editing Forms is a bother. Sometimes I open a form to edit it and find I have to go somewhere else to edit it.
Date published: 2023-04-14
Rated 3 out of 5 by from Tries to upgrade you to death - be careful You have to watch them - every chance they get they try to upsell or get you to allow them to sell your info for marketing - just on and on. Nice program but you have to be on your toes. I bet in the terms and conditions of this posting is a tiny little "I agree to have you send my info to a bunch of marketing groups"
Date published: 2023-04-14
Rated 5 out of 5 by from turbo tax makes it easy and saves time and money tax made easy. Don't have to waste time dealing with weird tax agents at the corner of Walmart.
Date published: 2023-04-14
Rated 5 out of 5 by from TURBO TAX COMPLETE MY EXPERIENCE WITH TURBOTAX THIS YEAR WAS AMAZINGLY QUICK AND PAINLESS. IT WALKED ME THROUGH EVERY DETAIL AND I WAS COMPLETE IN ABOUT AN HOUR AND FIFTEEN MINUTES.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax was easy Was happy it went so well this time my earlier one did not
Date published: 2023-04-14
Rated 4 out of 5 by from Overall Great except for 1 Glitch Love using Turbo Tax, but at end in review section, it said we did not use Turbo Tax last year 2021, but we DID, and there was no option to check, so we had to check "used other software" to get to next screen. But we DID use Turbo. Other than that it is great - could do without dancing figures and cartoons. Thanks!
Date published: 2023-04-14
Rated 5 out of 5 by from Very easy process with helpful agents! It was quick and easy. I spoke with two great agents that made me feel confident that my return was completed properly. I also got a larger return than if I had just done it all on my own, so that was awesome!
Date published: 2023-04-14
Rated 4 out of 5 by from Very Good I like how it carries last years information over to this year. It is also a fairly fast process. The cost is a little steep and this is the only reason I did not rate it 5 stars.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2661