TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 4 out of 5 by from taxes! it was taxes again and i hate taxtime if i have to go through this review again next year i will use a different tax service
Date published: 2022-04-30
Rated 5 out of 5 by from Barbara is awesome! I was guided every step of the way. I received feedback, corrections and help.
Date published: 2022-04-30
Rated 5 out of 5 by from yes it was a grate thing for me it was good Iwill pass it on
Date published: 2022-04-29
Rated 5 out of 5 by from Turbo Tax Works I always use Turbo Tax for Fed and state taxes. So easy to use and it includes brief explanations. Very "cook book" like.
Date published: 2022-04-29
Rated 5 out of 5 by from Best Tax Experience of my life My tax expert explained everything he could for me and beyond. He explained steps to file my return for the coming years to make it easier for me.
Date published: 2022-04-29
Rated 5 out of 5 by from TurboTax is fast and easy Great experience with full service. Tax prep agent answered all my questions quickly.
Date published: 2022-04-29
Rated 2 out of 5 by from a r there? i went to file late 2020 taxes, (then proceed to 2021) went thru all the input, going good, then at the review before file end it says i just filed 2021! taxes (it took all my info (verified by forms etc) Contact them ? HA ! Intuit couldnt even understand my voice spelling my name three audible times. Contact IRS? HA! How does one file 2020 taxes on here?
Date published: 2022-04-29
Rated 5 out of 5 by from Exceptional! Easy to follow. Easy to research questions by using to search feature. Price is very responsible with good options.
Date published: 2022-04-29
Rated 5 out of 5 by from TurboTax Met My Needs I found the professional assigned to me to be knowledgeable, patient and efficient. My questions were answered and I am satisfied with the return that he prepared.
Date published: 2022-04-29
Rated 1 out of 5 by from So much for live full service!!! What a joke! Awful. We were switched to 3 different people although we had the paperwork submitted in time. This resulted in having to file an extension. We kept having to prompt our assigned tax person due to unresponsiveness. The last person finished the job, but we were not even told that we were being moved to another person. And all of this for a couple hundred less than what we were paying at an actual tax service that meets with you in person and spends detailed time with you!
Date published: 2022-04-29
All TurboTax® Offerings Reviews - Page 266
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from taxes! it was taxes again and i hate taxtime if i have to go through this review again next year i will use a different tax service
Date published: 2022-04-30
Rated 5 out of 5 by from Barbara is awesome! I was guided every step of the way. I received feedback, corrections and help.
Date published: 2022-04-30
Rated 5 out of 5 by from yes it was a grate thing for me it was good Iwill pass it on
Date published: 2022-04-29
Rated 5 out of 5 by from Turbo Tax Works I always use Turbo Tax for Fed and state taxes. So easy to use and it includes brief explanations. Very "cook book" like.
Date published: 2022-04-29
Rated 5 out of 5 by from Best Tax Experience of my life My tax expert explained everything he could for me and beyond. He explained steps to file my return for the coming years to make it easier for me.
Date published: 2022-04-29
Rated 5 out of 5 by from TurboTax is fast and easy Great experience with full service. Tax prep agent answered all my questions quickly.
Date published: 2022-04-29
Rated 2 out of 5 by from a r there? i went to file late 2020 taxes, (then proceed to 2021) went thru all the input, going good, then at the review before file end it says i just filed 2021! taxes (it took all my info (verified by forms etc) Contact them ? HA ! Intuit couldnt even understand my voice spelling my name three audible times. Contact IRS? HA! How does one file 2020 taxes on here?
Date published: 2022-04-29
Rated 5 out of 5 by from Exceptional! Easy to follow. Easy to research questions by using to search feature. Price is very responsible with good options.
Date published: 2022-04-29
Rated 5 out of 5 by from TurboTax Met My Needs I found the professional assigned to me to be knowledgeable, patient and efficient. My questions were answered and I am satisfied with the return that he prepared.
Date published: 2022-04-29
Rated 1 out of 5 by from So much for live full service!!! What a joke! Awful. We were switched to 3 different people although we had the paperwork submitted in time. This resulted in having to file an extension. We kept having to prompt our assigned tax person due to unresponsiveness. The last person finished the job, but we were not even told that we were being moved to another person. And all of this for a couple hundred less than what we were paying at an actual tax service that meets with you in person and spends detailed time with you!
Date published: 2022-04-29
All TurboTax® Offerings Reviews - Page 266