TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from GETTING A BIT PRICEY TURBO IS WONDERFUL, BUT LISTENING TO OTHER FRIENDS THINKING OF SWITCHING TO ONE OF THE CHEAPER ALTERNATIVES NEXT YEAR. I HAVE INTEREST AND DIVIDENDS. PRETTY SIMPLE RETURN AND I'M NOT SURE IF PAYING FOR TURBO IS NECESSARY.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is awesome!! Amazing! Simple! Fast! Intuitive and comprehensive.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax was Easy! I was apprehensive about filing taxes on my own, but Turbo Tax was easy and convenient. I am so glad I tried it out!
Date published: 2023-04-15
Rated 5 out of 5 by from TT is wonderful So easy to use. Sure beats pay big bucks to a CPA!
Date published: 2023-04-15
Rated 5 out of 5 by from VERY EASY TO USE. THE WEBSITE VERY USER FRIENDLY AND EASY TO FILL OUT FORMS.
Date published: 2023-04-15
Rated 1 out of 5 by from Feel like I was tricked There is a free version and a deluxe but when you start with tell you there is a few option available. It is stressful enough doing taxes and now I just wasted over $100 for no benefits. I called and while everyone was very nice they both told me there was no reversing this. I find that hard to believe that once you charge my card but I have not filed there is no turning back. Seems like a flaw! Taxes are done but I am very unhappy with the entire process.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is excellent I normally stress out over taxes. No stress this year!
Date published: 2023-04-15
Rated 1 out of 5 by from Not happy The new program is nothing like the past. I’ve been a user for 15 years and this year I had major issues, my return was rejected. If it wasn’t for your representative in Texas (Jeff) helping me thru the correction I would have lost my mind. He is the only reason I might use you in 2024
Date published: 2023-04-15
Rated 4 out of 5 by from I liked it as well as can be expected I like it. I think it's better than Tax Act. Taxes are hard for a small business owner who has no training in tax preparation. It was better than expected...I guess.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use Easy to use, takes very little time to complete and submit.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2650
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from GETTING A BIT PRICEY TURBO IS WONDERFUL, BUT LISTENING TO OTHER FRIENDS THINKING OF SWITCHING TO ONE OF THE CHEAPER ALTERNATIVES NEXT YEAR. I HAVE INTEREST AND DIVIDENDS. PRETTY SIMPLE RETURN AND I'M NOT SURE IF PAYING FOR TURBO IS NECESSARY.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is awesome!! Amazing! Simple! Fast! Intuitive and comprehensive.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax was Easy! I was apprehensive about filing taxes on my own, but Turbo Tax was easy and convenient. I am so glad I tried it out!
Date published: 2023-04-15
Rated 5 out of 5 by from TT is wonderful So easy to use. Sure beats pay big bucks to a CPA!
Date published: 2023-04-15
Rated 5 out of 5 by from VERY EASY TO USE. THE WEBSITE VERY USER FRIENDLY AND EASY TO FILL OUT FORMS.
Date published: 2023-04-15
Rated 1 out of 5 by from Feel like I was tricked There is a free version and a deluxe but when you start with tell you there is a few option available. It is stressful enough doing taxes and now I just wasted over $100 for no benefits. I called and while everyone was very nice they both told me there was no reversing this. I find that hard to believe that once you charge my card but I have not filed there is no turning back. Seems like a flaw! Taxes are done but I am very unhappy with the entire process.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is excellent I normally stress out over taxes. No stress this year!
Date published: 2023-04-15
Rated 1 out of 5 by from Not happy The new program is nothing like the past. I’ve been a user for 15 years and this year I had major issues, my return was rejected. If it wasn’t for your representative in Texas (Jeff) helping me thru the correction I would have lost my mind. He is the only reason I might use you in 2024
Date published: 2023-04-15
Rated 4 out of 5 by from I liked it as well as can be expected I like it. I think it's better than Tax Act. Taxes are hard for a small business owner who has no training in tax preparation. It was better than expected...I guess.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use Easy to use, takes very little time to complete and submit.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2650