TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from NOT FREE I don't like a surprise cost , when I used last year was free but not this year over 100.00 to file my taxes its 1st time I had to file 1095A I work part time & pay for my own health Insurance this was not what I thought . very disappointed will not use this next year
Date published: 2022-04-19
Rated 3 out of 5 by from Turbotax works but is slow, requires activation Turbo tax requires activation limiting to installs on 5 computers so beware. They never did this until a year ago. The software is slow as well and randomly installs states that aren't needed. The prompts work to get you through the taxes but the software itself feels bloated and hangs up from time to time. It also keeps asking for registration which takes more time to get into the actual software. It gets the job done though so there's that. Overall, decent software.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome Big Time!!! Being using it for years!!! The software was easy to use and very thorough. It got the job done. smiling face!!!
Date published: 2022-04-19
Rated 4 out of 5 by from Tax season is exhausting! I’ve visited this site about 8 times in the past 2 days, making corrections. If it isn’t done correctly now, I do not care!
Date published: 2022-04-19
Rated 4 out of 5 by from Turbotax honest opinion Everything was relatively straightforward and easy to follow, very simple and effective
Date published: 2022-04-19
Rated 5 out of 5 by from Great For me being a first time Turbo Tax user this sure was easy peasy. Thanks Turbo Tax!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is amazingly awesome I completed the manually, and the automatic help was just as good as if I was being tutored in person. It is a very comfortable experience!
Date published: 2022-04-19
Rated 2 out of 5 by from Turbo Tax askes questions like an audit. You need to consider the taxpayer and not the IRS which is really the congress. You automatically add estimated tax forms without asking. Maybe we will have a different job or have more money taken out. It is not your call. Also you should computer more than ask us about abbreviations. How do we know? That is why we buy your program. Be more helpful to us and not by asking us questions we cannot answer but with deductions and comparing married to separately. etc.
Date published: 2022-04-19
Rated 5 out of 5 by from Thank you for less anxiety I like the way Turbo eases you through your taxes. I have problems with anxiety, and this tax program had me feeling fine. Thank you.
Date published: 2022-04-19
Rated 1 out of 5 by from Turbo Tax cannot find the Joint return from last y The tax information they generated and filed remains missing as I again tried to efile. It has a box that claims they did not file my taxes yet I see it on my account page. They claim as they said the guarantee, but twice my return has been rejected wanting informat0j
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 265
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from NOT FREE I don't like a surprise cost , when I used last year was free but not this year over 100.00 to file my taxes its 1st time I had to file 1095A I work part time & pay for my own health Insurance this was not what I thought . very disappointed will not use this next year
Date published: 2022-04-19
Rated 3 out of 5 by from Turbotax works but is slow, requires activation Turbo tax requires activation limiting to installs on 5 computers so beware. They never did this until a year ago. The software is slow as well and randomly installs states that aren't needed. The prompts work to get you through the taxes but the software itself feels bloated and hangs up from time to time. It also keeps asking for registration which takes more time to get into the actual software. It gets the job done though so there's that. Overall, decent software.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome Big Time!!! Being using it for years!!! The software was easy to use and very thorough. It got the job done. smiling face!!!
Date published: 2022-04-19
Rated 4 out of 5 by from Tax season is exhausting! I’ve visited this site about 8 times in the past 2 days, making corrections. If it isn’t done correctly now, I do not care!
Date published: 2022-04-19
Rated 4 out of 5 by from Turbotax honest opinion Everything was relatively straightforward and easy to follow, very simple and effective
Date published: 2022-04-19
Rated 5 out of 5 by from Great For me being a first time Turbo Tax user this sure was easy peasy. Thanks Turbo Tax!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is amazingly awesome I completed the manually, and the automatic help was just as good as if I was being tutored in person. It is a very comfortable experience!
Date published: 2022-04-19
Rated 2 out of 5 by from Turbo Tax askes questions like an audit. You need to consider the taxpayer and not the IRS which is really the congress. You automatically add estimated tax forms without asking. Maybe we will have a different job or have more money taken out. It is not your call. Also you should computer more than ask us about abbreviations. How do we know? That is why we buy your program. Be more helpful to us and not by asking us questions we cannot answer but with deductions and comparing married to separately. etc.
Date published: 2022-04-19
Rated 5 out of 5 by from Thank you for less anxiety I like the way Turbo eases you through your taxes. I have problems with anxiety, and this tax program had me feeling fine. Thank you.
Date published: 2022-04-19
Rated 1 out of 5 by from Turbo Tax cannot find the Joint return from last y The tax information they generated and filed remains missing as I again tried to efile. It has a box that claims they did not file my taxes yet I see it on my account page. They claim as they said the guarantee, but twice my return has been rejected wanting informat0j
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 265