TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Smooth Process! Very user friendly and smooth process! They continue to get better and better!
Date published: 2023-04-14
Rated 5 out of 5 by from TURBO TAX Made it easy I had a simple W2 return and Turbo Tax made it so easy to file.
Date published: 2023-04-14
Rated 5 out of 5 by from Love turbotax Easy to use and very user friendly. Absolutely love it
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax made the hurt less, saved $1500 I did the taxes and saw the high bill I owed the IRS so I gave TurboTax a try. Actually saved me $1500. Very pleased.
Date published: 2023-04-14
Rated 4 out of 5 by from very good very helpful thank you I am sick and tired of this s
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax I have used turbo tax for many years and love it Thanks
Date published: 2023-04-14
Rated 3 out of 5 by from Competent application but rather childish I get it - today, people need silly cartoons, feel-good graphics, games and encouragement to get through everything. Please add an adult version that doesn't make me feel like I'm using So-Big Crayolas and RACING TO COMPLETE MY RETURN YAYY!!! GOOD JOB!! YOU'RE A STAR!!! Also, maybe consider dropping the sneaky opt-in sections.
Date published: 2023-04-14
Rated 3 out of 5 by from Great Refund Horrible Cost If you can't win them all. Turbo Tax describes this statement. I needed at least 3K in refund i got but the cost to file taxes on turbo tax took almost half my state refund.
Date published: 2023-04-14
Rated 1 out of 5 by from won't let you move forward when they make a mistak I did NOT have any self-employment. But it kept trying to get me to add information for a vehicle used for self-employed car use. Added several minutes to the time needed to get past it. Very annoying.
Date published: 2023-04-14
Rated 3 out of 5 by from Meh It doesn't pull in all of the information, and the picture of a document method is substandard. I live In Florida and it keeps asking me to file a state return..... The constant nagging about upgrading, after selecting a paid version is kinda ridiculous.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2640
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Smooth Process! Very user friendly and smooth process! They continue to get better and better!
Date published: 2023-04-14
Rated 5 out of 5 by from TURBO TAX Made it easy I had a simple W2 return and Turbo Tax made it so easy to file.
Date published: 2023-04-14
Rated 5 out of 5 by from Love turbotax Easy to use and very user friendly. Absolutely love it
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax made the hurt less, saved $1500 I did the taxes and saw the high bill I owed the IRS so I gave TurboTax a try. Actually saved me $1500. Very pleased.
Date published: 2023-04-14
Rated 4 out of 5 by from very good very helpful thank you I am sick and tired of this s
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax I have used turbo tax for many years and love it Thanks
Date published: 2023-04-14
Rated 3 out of 5 by from Competent application but rather childish I get it - today, people need silly cartoons, feel-good graphics, games and encouragement to get through everything. Please add an adult version that doesn't make me feel like I'm using So-Big Crayolas and RACING TO COMPLETE MY RETURN YAYY!!! GOOD JOB!! YOU'RE A STAR!!! Also, maybe consider dropping the sneaky opt-in sections.
Date published: 2023-04-14
Rated 3 out of 5 by from Great Refund Horrible Cost If you can't win them all. Turbo Tax describes this statement. I needed at least 3K in refund i got but the cost to file taxes on turbo tax took almost half my state refund.
Date published: 2023-04-14
Rated 1 out of 5 by from won't let you move forward when they make a mistak I did NOT have any self-employment. But it kept trying to get me to add information for a vehicle used for self-employed car use. Added several minutes to the time needed to get past it. Very annoying.
Date published: 2023-04-14
Rated 3 out of 5 by from Meh It doesn't pull in all of the information, and the picture of a document method is substandard. I live In Florida and it keeps asking me to file a state return..... The constant nagging about upgrading, after selecting a paid version is kinda ridiculous.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2640