TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by Nonica from TurboTax doing a great job 👏 I' m filing my Tax Returns during 5 years with TurboTax.
Date published: 2023-04-16
Rated 3 out of 5 by Brian hates taxes from 1099-MISC guidance is complete trash I had two stocks which produce small royalties, figuring out how to declare these took half the time I spent filing.
Date published: 2023-04-16
Rated 1 out of 5 by Dave5874 from Same Inexact Questions Still hate it. It would be a lot easier if there were links from a screen to go to the return where the information appears. Why not just have us input the forms that we have up front and then ask questions
Date published: 2023-04-16
Rated 3 out of 5 by Tiger girl 72 from frustrating glitches / unfulfilled refunds I wasn't able to submit 2021 state form due to glitche in software, but never got a refund, plus penalty for filing late by mail! This time it was very frustrating switching from the CD version to the online Help. I was told that I should get a refund credit for duplicate software (CD $89.00) applied to the $273.00 for the online filing. It has not happened; even though it states on the site and I was told by 2 agents!!
Date published: 2023-04-16
Rated 4 out of 5 by Preci from Turbo Tax works Turbo Tax is fairly easy to use. Only problem that I have is that it is a bit expensive to use this software
Date published: 2023-04-16
Rated 4 out of 5 by coffcam from TurboTax First Timer Easy to use, very user friendly. Don't like the ads for additional payment.
Date published: 2023-04-16
Rated 5 out of 5 by USAF1965 from 30+ Years User Some forms do not match forms you receive which can be a bit confusing, but ultimately you figure it out, mostly 1099 various types and K1s. I have used the product for over 30 years, it is so robust that my iMac would load it as my iMac was 8 years old and I wound up buying a new Mac Mini. It was time anyway... Great product.
Date published: 2023-04-16
Rated 5 out of 5 by Raul Mehra from Amazing service Easy to use, to the point, helpful, quick to name a few
Date published: 2023-04-16
Rated 4 out of 5 by KYK3 from Easy to use very helpful alot of questions at the end just would like to file.
Date published: 2023-04-16
Rated 1 out of 5 by nicknamemavalreadyused from Turbotax failed me this year I've been using Turbotax for a lot of years, but this may be my last. I got through both federal and state without too much difficulty, but when I went to transmit the files, it gave me an error that it was unable to do that. It gave me a link to the support website, but when I went there it said that was no longer available and sent me to a customer support site that charged for its services. The first person asked if I was having a problem returning a product, then said it was not their department and sent me to another site. The customer service person there said they were not an employee, but a knowledgable volunteer. He seemed willing to help but all he could do was link me to a uTube video that had nothing to do with my problem.
All TurboTax® Offerings Reviews - Page 2631
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Nonica from TurboTax doing a great job 👏 I' m filing my Tax Returns during 5 years with TurboTax.
Date published: 2023-04-16
Rated 3 out of 5 by Brian hates taxes from 1099-MISC guidance is complete trash I had two stocks which produce small royalties, figuring out how to declare these took half the time I spent filing.
Date published: 2023-04-16
Rated 1 out of 5 by Dave5874 from Same Inexact Questions Still hate it. It would be a lot easier if there were links from a screen to go to the return where the information appears. Why not just have us input the forms that we have up front and then ask questions
Date published: 2023-04-16
Rated 3 out of 5 by Tiger girl 72 from frustrating glitches / unfulfilled refunds I wasn't able to submit 2021 state form due to glitche in software, but never got a refund, plus penalty for filing late by mail! This time it was very frustrating switching from the CD version to the online Help. I was told that I should get a refund credit for duplicate software (CD $89.00) applied to the $273.00 for the online filing. It has not happened; even though it states on the site and I was told by 2 agents!!
Date published: 2023-04-16
Rated 4 out of 5 by Preci from Turbo Tax works Turbo Tax is fairly easy to use. Only problem that I have is that it is a bit expensive to use this software
Date published: 2023-04-16
Rated 4 out of 5 by coffcam from TurboTax First Timer Easy to use, very user friendly. Don't like the ads for additional payment.
Date published: 2023-04-16
Rated 5 out of 5 by USAF1965 from 30+ Years User Some forms do not match forms you receive which can be a bit confusing, but ultimately you figure it out, mostly 1099 various types and K1s. I have used the product for over 30 years, it is so robust that my iMac would load it as my iMac was 8 years old and I wound up buying a new Mac Mini. It was time anyway... Great product.
Date published: 2023-04-16
Rated 5 out of 5 by Raul Mehra from Amazing service Easy to use, to the point, helpful, quick to name a few
Date published: 2023-04-16
Rated 4 out of 5 by KYK3 from Easy to use very helpful alot of questions at the end just would like to file.
Date published: 2023-04-16
Rated 1 out of 5 by nicknamemavalreadyused from Turbotax failed me this year I've been using Turbotax for a lot of years, but this may be my last. I got through both federal and state without too much difficulty, but when I went to transmit the files, it gave me an error that it was unable to do that. It gave me a link to the support website, but when I went there it said that was no longer available and sent me to a customer support site that charged for its services. The first person asked if I was having a problem returning a product, then said it was not their department and sent me to another site. The customer service person there said they were not an employee, but a knowledgable volunteer. He seemed willing to help but all he could do was link me to a uTube video that had nothing to do with my problem.
All TurboTax® Offerings Reviews - Page 2631
Date published: 2023-04-16