TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Surprise ending Easy to use, shocked at the price. Apparently, there is a tax on doing your taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Actually Very useful and easy to use I 100% will use again I love the service you guys provide and always go with you for ease of use.
Date published: 2023-04-14
Rated 5 out of 5 by from turbo tax is okay It took a while and it was kinda confusing, but i got my taxes done so im not complaining.
Date published: 2023-04-14
Rated 3 out of 5 by from Fees were high Fees were high. Kept wanting to upgrade and didn’t see the option for the non premium version. But it was easy and convenient
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is so simple and awesome Turbo tax made this year's taxes easy & enjoyable!
Date published: 2023-04-14
Rated 5 out of 5 by from Easy and to the point This is my second year doing my taxes with TurboTax and I'm very grateful for each experience I've had. It's a smooth and easy process and I especially love that the software double checks on all the tax breaks that you may unknowingly be qualified for. Definitely helpful and will continue using for the years to come.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax Oh what a wonderful tax day! Been with TurboTax for over 10 years and I always get my return done fast and safe.
Date published: 2023-04-14
Rated 4 out of 5 by from A good product Generally, a very good tax prep program. I liked the older, more detailed directory that made it easier to go back and make a change in prior fields, but over all, it was efficient and easy to use.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is very helpful and easy to use. I feel confident that TurboTax was able to assist, correct and guide me safely through the process. Its things were questionable TurboTax offers suggetions
Date published: 2023-04-14
Rated 2 out of 5 by from Missing prompts The prompt-guided filing process fails to ask for relevant1095-A information regarding ACA and Health Insurance Marketplace. My return was rejected, and in order to fix the mistake, I had to search fo the relevant page, after going throufh the process and failing to find the prompt for this important info. Waste of time. I expect better for what I paid for this service.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2622
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Surprise ending Easy to use, shocked at the price. Apparently, there is a tax on doing your taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Actually Very useful and easy to use I 100% will use again I love the service you guys provide and always go with you for ease of use.
Date published: 2023-04-14
Rated 5 out of 5 by from turbo tax is okay It took a while and it was kinda confusing, but i got my taxes done so im not complaining.
Date published: 2023-04-14
Rated 3 out of 5 by from Fees were high Fees were high. Kept wanting to upgrade and didn’t see the option for the non premium version. But it was easy and convenient
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is so simple and awesome Turbo tax made this year's taxes easy & enjoyable!
Date published: 2023-04-14
Rated 5 out of 5 by from Easy and to the point This is my second year doing my taxes with TurboTax and I'm very grateful for each experience I've had. It's a smooth and easy process and I especially love that the software double checks on all the tax breaks that you may unknowingly be qualified for. Definitely helpful and will continue using for the years to come.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax Oh what a wonderful tax day! Been with TurboTax for over 10 years and I always get my return done fast and safe.
Date published: 2023-04-14
Rated 4 out of 5 by from A good product Generally, a very good tax prep program. I liked the older, more detailed directory that made it easier to go back and make a change in prior fields, but over all, it was efficient and easy to use.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is very helpful and easy to use. I feel confident that TurboTax was able to assist, correct and guide me safely through the process. Its things were questionable TurboTax offers suggetions
Date published: 2023-04-14
Rated 2 out of 5 by from Missing prompts The prompt-guided filing process fails to ask for relevant1095-A information regarding ACA and Health Insurance Marketplace. My return was rejected, and in order to fix the mistake, I had to search fo the relevant page, after going throufh the process and failing to find the prompt for this important info. Waste of time. I expect better for what I paid for this service.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2622