TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from MARJORIE IS EXCELLENT. TURBO TAX IS AWFUL MY EXPERT, MARJORIE, WAS GREAT. TURBO TAX SOFTWARE IS AWFUL. RARELY WORKS WITHOUT HAVING TO LOG IN MULTIPLE TIMES, GET KICKED OUT, DIDN'T ADD THE DISCOUNT, KEPT SAYING MY CHATS HAD TO BE RESENT,
Date published: 2023-04-14
Rated 3 out of 5 by from Pretty Good My overall experience was good. Could have been better but the outcome was decent enough.
Date published: 2023-04-14
Rated 5 out of 5 by from Using TurboTax for over 30 years! Very happy with TurboTax - really like the questions asked so one doesn't miss anything
Date published: 2023-04-14
Rated 3 out of 5 by from EXCELLENT except for ONE issue Satisfied for over 20 years using C-corp software. Closed corporation last year so my last corp return but there is a GLITCH (excessive black lines - annoying) on Form 4562 (2022) Page 2 REV 03/02/2023 TTBIZ in Part V Listed Property Section A Lines 24a, 26; Section B (in the header) and on Lines 30, 31 and 36. The rest of the page is just fine. Fortunately for me this is one of the first times I've not used this page on my return.
Date published: 2023-04-14
Rated 4 out of 5 by from Great! Pretty easy to follow. I seem to have trouble loading or opening program initially, but works great once I get the return going. The Turbo Tax help answers questions on where to input information.
Date published: 2023-04-14
Rated 5 out of 5 by from Just one small suggestion re State returns When working on my State return, certain items require a PDF attachment for electronic filing. Turbo Tax requests me to create PDF files before I know for sure what items require a PDF. I guessed right I think?!
Date published: 2023-04-14
Rated 4 out of 5 by from Very helpful program 1st time in 20 years that I did taxes myself. Hopefully it goes through without a hitch.
Date published: 2023-04-14
Rated 5 out of 5 by from user friendly turbo tax was extremely user friendly. this was my very 1st time using it, it it took away all of my anxiety about filing my taxes
Date published: 2023-04-14
Rated 5 out of 5 by from 2023 Income tax filing Turbotax is very easy to use and helpful with all the subject matter.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax Premier - CD I only had two issues: 1) The import of my investments was added twice 2) I saved my Fed & State filings yesterday to finish it today. When I went back today to finish my taxes, every time I tried to open the file, I kept getting a message that stated the file was corrupt, try again or start over. I re-input the data and filed today.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2610
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from MARJORIE IS EXCELLENT. TURBO TAX IS AWFUL MY EXPERT, MARJORIE, WAS GREAT. TURBO TAX SOFTWARE IS AWFUL. RARELY WORKS WITHOUT HAVING TO LOG IN MULTIPLE TIMES, GET KICKED OUT, DIDN'T ADD THE DISCOUNT, KEPT SAYING MY CHATS HAD TO BE RESENT,
Date published: 2023-04-14
Rated 3 out of 5 by from Pretty Good My overall experience was good. Could have been better but the outcome was decent enough.
Date published: 2023-04-14
Rated 5 out of 5 by from Using TurboTax for over 30 years! Very happy with TurboTax - really like the questions asked so one doesn't miss anything
Date published: 2023-04-14
Rated 3 out of 5 by from EXCELLENT except for ONE issue Satisfied for over 20 years using C-corp software. Closed corporation last year so my last corp return but there is a GLITCH (excessive black lines - annoying) on Form 4562 (2022) Page 2 REV 03/02/2023 TTBIZ in Part V Listed Property Section A Lines 24a, 26; Section B (in the header) and on Lines 30, 31 and 36. The rest of the page is just fine. Fortunately for me this is one of the first times I've not used this page on my return.
Date published: 2023-04-14
Rated 4 out of 5 by from Great! Pretty easy to follow. I seem to have trouble loading or opening program initially, but works great once I get the return going. The Turbo Tax help answers questions on where to input information.
Date published: 2023-04-14
Rated 5 out of 5 by from Just one small suggestion re State returns When working on my State return, certain items require a PDF attachment for electronic filing. Turbo Tax requests me to create PDF files before I know for sure what items require a PDF. I guessed right I think?!
Date published: 2023-04-14
Rated 4 out of 5 by from Very helpful program 1st time in 20 years that I did taxes myself. Hopefully it goes through without a hitch.
Date published: 2023-04-14
Rated 5 out of 5 by from user friendly turbo tax was extremely user friendly. this was my very 1st time using it, it it took away all of my anxiety about filing my taxes
Date published: 2023-04-14
Rated 5 out of 5 by from 2023 Income tax filing Turbotax is very easy to use and helpful with all the subject matter.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax Premier - CD I only had two issues: 1) The import of my investments was added twice 2) I saved my Fed & State filings yesterday to finish it today. When I went back today to finish my taxes, every time I tried to open the file, I kept getting a message that stated the file was corrupt, try again or start over. I re-input the data and filed today.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2610