TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from IRA INFO the section where you fill out IRA and Roth information is confusing and you need better details to explain exactly what figures need to be entered. I had to go to the IRS website to find the details I needed.
Date published: 2023-04-14
Rated 5 out of 5 by from Marc was excellent Marc was very helpful in reviewing my 8606 and ensuring they were accurate
Date published: 2023-04-14
Rated 3 out of 5 by from Had problems with filing again this year. Had problems with entering my ID no. on the signature page the last couple of years. The instructions weren't clear how to enter or change the 6 digit no.
Date published: 2023-04-14
Rated 2 out of 5 by from getting worse every year My return is super easy, yet even i can tell that you are getting worse by each year. Your questions used to make me feel i was supported, had confidence in you (back in the day when you had the progress bar on top). Now, this is no longer the case. in my state prep i got this message: "On your federal return, you reported gains from the sale of stock or other property.” when i did NOT do any such thing. So much about confidence in you. the only reason i am still with you is because it loads my old data and for me it is not worth the effort to switch as i am an expat. In addition, your deliberately confusing wording to get me to consent for your use of my data for other then prep and filing, and asking it twice, also does not make me trust you.
Date published: 2023-04-14
Rated 5 out of 5 by from Worked great! Seems a bit pricey, but pretty easy It worked great and made it about as easy as I can imagine. Only complaint is it seems pretty pricey for me to just use the program. Maybe I'm just bitter as I'm barely making ends meet and still had to pay in to the government because I made a couple thousand dollars more than expected, all thanks to the "Affordable Care Act". Seems to be a great product, and I've used it as long as I can remember. Recommend it!
Date published: 2023-04-14
Rated 5 out of 5 by from Works well and fairly easy to use It works well and is relatively easy to use. Been using the software for several years successfully
Date published: 2023-04-14
Rated 5 out of 5 by from TURBO TAX PRIMER 2022 EASY TO USE INTERVIEW PROCESS. IMPORTS PREVIOUS TURBO TAX INFORMATION.
Date published: 2023-04-14
Rated 5 out of 5 by from Love turbo tax Turbo tax is very easy to use. Makes doing your taxes so much easier and stress free.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome This is a great program. It is fantastic and I recomend it,
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is a great product It was very easy to use, lots of options to choose from to better your refund.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2602
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from IRA INFO the section where you fill out IRA and Roth information is confusing and you need better details to explain exactly what figures need to be entered. I had to go to the IRS website to find the details I needed.
Date published: 2023-04-14
Rated 5 out of 5 by from Marc was excellent Marc was very helpful in reviewing my 8606 and ensuring they were accurate
Date published: 2023-04-14
Rated 3 out of 5 by from Had problems with filing again this year. Had problems with entering my ID no. on the signature page the last couple of years. The instructions weren't clear how to enter or change the 6 digit no.
Date published: 2023-04-14
Rated 2 out of 5 by from getting worse every year My return is super easy, yet even i can tell that you are getting worse by each year. Your questions used to make me feel i was supported, had confidence in you (back in the day when you had the progress bar on top). Now, this is no longer the case. in my state prep i got this message: "On your federal return, you reported gains from the sale of stock or other property.” when i did NOT do any such thing. So much about confidence in you. the only reason i am still with you is because it loads my old data and for me it is not worth the effort to switch as i am an expat. In addition, your deliberately confusing wording to get me to consent for your use of my data for other then prep and filing, and asking it twice, also does not make me trust you.
Date published: 2023-04-14
Rated 5 out of 5 by from Worked great! Seems a bit pricey, but pretty easy It worked great and made it about as easy as I can imagine. Only complaint is it seems pretty pricey for me to just use the program. Maybe I'm just bitter as I'm barely making ends meet and still had to pay in to the government because I made a couple thousand dollars more than expected, all thanks to the "Affordable Care Act". Seems to be a great product, and I've used it as long as I can remember. Recommend it!
Date published: 2023-04-14
Rated 5 out of 5 by from Works well and fairly easy to use It works well and is relatively easy to use. Been using the software for several years successfully
Date published: 2023-04-14
Rated 5 out of 5 by from TURBO TAX PRIMER 2022 EASY TO USE INTERVIEW PROCESS. IMPORTS PREVIOUS TURBO TAX INFORMATION.
Date published: 2023-04-14
Rated 5 out of 5 by from Love turbo tax Turbo tax is very easy to use. Makes doing your taxes so much easier and stress free.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome This is a great program. It is fantastic and I recomend it,
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is a great product It was very easy to use, lots of options to choose from to better your refund.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2602