TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Fairly easy to use over all good experience. Balance sheet balancing would be more helpful if there is an actual example. Going to edit forms need to be explained better.
Date published: 2021-09-13
Rated 3 out of 5 by from Turbo tax needs improvement I have been using TurboTax for over 30 years. I have been getting more and more frustrated by it over the years. When I get stuck because the program seems buggy, I ask the community. Often I just find others with the same problem (or nearly the same problem) and there is no way to fix it. If you haven't paid for support, you can't get it even if the problem is with the program rather because of lack of knowledge of the tax laws. For instance, this year and last, here is no way of using the program to enter foreign tax information (for the form 1116) for more than one country from a brokerage firm. There is been improvement on entering information for K-1s (creating additional K-1s) but I do not believe it there any mention of which items can be combined on a K1. You should be able to contact consumer service if the program is the problem.
Date published: 2021-09-13
Rated 3 out of 5 by from Serious issues with NYS efile When attempting to efile an S corporate to NYS, I kept getting spurious errors which were not explained.
Date published: 2021-09-13
Rated 5 out of 5 by from Awesome Smooth as usual Turbo Tax is the best Always makes everything fast and easty
Date published: 2021-09-13
Rated 1 out of 5 by from State Tax Add-On Is Terrible Trying to figure out what Turbo Tax for the state of Virginia is impossible. Turbo Taxes' help is not helpful.Turbo Tax needs to stop leaning on it's laurels and spend some time and effort making the entire product easy to use.
Date published: 2021-09-13
Rated 5 out of 5 by from TT is excellent! i've used TT for about 8 years. TT gives me confidence in my return and is a tremendous efficiency tool. The saving of the worksheets to use the next year is outstanding. The download feature of Tax documents from brokerage accounts is outstanding. This is one slick piece of software - I just finished a career in computing. Keep up the great work!
Date published: 2021-09-12
Rated 5 out of 5 by from TURBO TAX IS USER FRIENDLY AND AWESOME SEAMLESS GOOD SERVICE AND USER-FRIENDLY, SEAMLESS EXPERIENCE THROUGH CHECKOUT EVERY TIME I HAVE LOGGED INTO TURBO TAX
Date published: 2021-09-12
Rated 5 out of 5 by from Turbo Tax for Business Simply the easiest and best tax prep software available.
Date published: 2021-09-12
Rated 3 out of 5 by from Not to Scale on New Computers Impossible to use due to a scaling issue created by the person at Turbo Tax that didn't take into account the scaling adjustment needed to be able to format correctly on new computers.
Date published: 2021-09-12
Rated 5 out of 5 by from TurboTax Gets It Done Ease of use is the key to getting taxes done. Simple and straight forward gets it done.
Date published: 2021-09-12
All TurboTax® Offerings Reviews - Page 27
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Fairly easy to use over all good experience. Balance sheet balancing would be more helpful if there is an actual example. Going to edit forms need to be explained better.
Date published: 2021-09-13
Rated 3 out of 5 by from Turbo tax needs improvement I have been using TurboTax for over 30 years. I have been getting more and more frustrated by it over the years. When I get stuck because the program seems buggy, I ask the community. Often I just find others with the same problem (or nearly the same problem) and there is no way to fix it. If you haven't paid for support, you can't get it even if the problem is with the program rather because of lack of knowledge of the tax laws. For instance, this year and last, here is no way of using the program to enter foreign tax information (for the form 1116) for more than one country from a brokerage firm. There is been improvement on entering information for K-1s (creating additional K-1s) but I do not believe it there any mention of which items can be combined on a K1. You should be able to contact consumer service if the program is the problem.
Date published: 2021-09-13
Rated 3 out of 5 by from Serious issues with NYS efile When attempting to efile an S corporate to NYS, I kept getting spurious errors which were not explained.
Date published: 2021-09-13
Rated 5 out of 5 by from Awesome Smooth as usual Turbo Tax is the best Always makes everything fast and easty
Date published: 2021-09-13
Rated 1 out of 5 by from State Tax Add-On Is Terrible Trying to figure out what Turbo Tax for the state of Virginia is impossible. Turbo Taxes' help is not helpful.Turbo Tax needs to stop leaning on it's laurels and spend some time and effort making the entire product easy to use.
Date published: 2021-09-13
Rated 5 out of 5 by from TT is excellent! i've used TT for about 8 years. TT gives me confidence in my return and is a tremendous efficiency tool. The saving of the worksheets to use the next year is outstanding. The download feature of Tax documents from brokerage accounts is outstanding. This is one slick piece of software - I just finished a career in computing. Keep up the great work!
Date published: 2021-09-12
Rated 5 out of 5 by from TURBO TAX IS USER FRIENDLY AND AWESOME SEAMLESS GOOD SERVICE AND USER-FRIENDLY, SEAMLESS EXPERIENCE THROUGH CHECKOUT EVERY TIME I HAVE LOGGED INTO TURBO TAX
Date published: 2021-09-12
Rated 5 out of 5 by from Turbo Tax for Business Simply the easiest and best tax prep software available.
Date published: 2021-09-12
Rated 3 out of 5 by from Not to Scale on New Computers Impossible to use due to a scaling issue created by the person at Turbo Tax that didn't take into account the scaling adjustment needed to be able to format correctly on new computers.
Date published: 2021-09-12
Rated 5 out of 5 by from TurboTax Gets It Done Ease of use is the key to getting taxes done. Simple and straight forward gets it done.
Date published: 2021-09-12
All TurboTax® Offerings Reviews - Page 27