TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 3 out of 5 by
AvdReader from
Better than others
It would be nice to be able to pay state taxes with my federal refund. I don't see the deluxe product worth the price, especially since you have to pay it twice for federal and state. An explanation of why a refund starts at a high amount and then drops would be nice. Being able to understand why my refund starts high and then dramatically drops once I start entering information would make me more likely to recommend TurboTax to friends and family. People who use TurboTax consistently should get a code to have either their federal or state processed for free. I'd be happy with that offer as I switched to TurboTax to save money and it almost isn't worth it anymore.
Date published: 2023-04-15
Rated 5 out of 5 by
Lashay4 from
Turbo Tax Live assistance agents are Awesome!
I needed help with my return big time! The agent was very patient with me and walked me back through my return to help me figure out what was wrong.
Date published: 2023-04-15
Rated 4 out of 5 by
Dmayne17 from
It works pretty well.
A few things could use a little clarification but over all it went smoothly. This was my 3rd year using them.
Date published: 2023-04-15
Rated 3 out of 5 by
uturbo1 from
Not enough detailed list
I always buy the DELUXE Fed efile and STATE. This time bought Home & Business expecting it to list detailed lists of all possible expenses to deduct for self employment 1099-nec income. There was no big difference between the two products.
Date published: 2023-04-15
Rated 5 out of 5 by
grandbabies5 from
turbo tax was a non stressful experience
EASE OF PREPERATION WITH THE STEP BY STEP METHOD HELPED ME ALOT
Date published: 2023-04-15
Rated 5 out of 5 by
Jose Aceves from
Easy process
Easy process with the right type of questions to make you feel at ease doing taxes yourself.
Date published: 2023-04-15
Rated 5 out of 5 by
Sherrill T from
Turbo tax is easy
Its quick and easy to do. Much better than taking it somewhere.
Date published: 2023-04-15
Rated 4 out of 5 by
Ricknuckle from
Turbo Tax Review
There are some entries that are not completely explained. For example, as Head of Household there did not seem to be an appropriate place for dependent entries.
Date published: 2023-04-15
Rated 5 out of 5 by
KyleL28 from
Turbotax is efficient!
Turbotax makes it easy to file your taxes fast and efficiently.
Date published: 2023-04-15
Rated 4 out of 5 by
dabble from
2nd year using TT
My taxes are pretty simple. Turbo tax makes it easy and makes me feel good about getting it done right.
All TurboTax® Offerings Reviews - Page 2595
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
AvdReader from
Better than others
It would be nice to be able to pay state taxes with my federal refund. I don't see the deluxe product worth the price, especially since you have to pay it twice for federal and state. An explanation of why a refund starts at a high amount and then drops would be nice. Being able to understand why my refund starts high and then dramatically drops once I start entering information would make me more likely to recommend TurboTax to friends and family. People who use TurboTax consistently should get a code to have either their federal or state processed for free. I'd be happy with that offer as I switched to TurboTax to save money and it almost isn't worth it anymore.
Date published: 2023-04-15
Rated 5 out of 5 by
Lashay4 from
Turbo Tax Live assistance agents are Awesome!
I needed help with my return big time! The agent was very patient with me and walked me back through my return to help me figure out what was wrong.
Date published: 2023-04-15
Rated 4 out of 5 by
Dmayne17 from
It works pretty well.
A few things could use a little clarification but over all it went smoothly. This was my 3rd year using them.
Date published: 2023-04-15
Rated 3 out of 5 by
uturbo1 from
Not enough detailed list
I always buy the DELUXE Fed efile and STATE. This time bought Home & Business expecting it to list detailed lists of all possible expenses to deduct for self employment 1099-nec income. There was no big difference between the two products.
Date published: 2023-04-15
Rated 5 out of 5 by
grandbabies5 from
turbo tax was a non stressful experience
EASE OF PREPERATION WITH THE STEP BY STEP METHOD HELPED ME ALOT
Date published: 2023-04-15
Rated 5 out of 5 by
Jose Aceves from
Easy process
Easy process with the right type of questions to make you feel at ease doing taxes yourself.
Date published: 2023-04-15
Rated 5 out of 5 by
Sherrill T from
Turbo tax is easy
Its quick and easy to do. Much better than taking it somewhere.
Date published: 2023-04-15
Rated 4 out of 5 by
Ricknuckle from
Turbo Tax Review
There are some entries that are not completely explained. For example, as Head of Household there did not seem to be an appropriate place for dependent entries.
Date published: 2023-04-15
Rated 5 out of 5 by
KyleL28 from
Turbotax is efficient!
Turbotax makes it easy to file your taxes fast and efficiently.
Date published: 2023-04-15
Rated 4 out of 5 by
dabble from
2nd year using TT
My taxes are pretty simple. Turbo tax makes it easy and makes me feel good about getting it done right.
All TurboTax® Offerings Reviews - Page 2595
Date published: 2023-04-15