TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Happy Good guidance, happy happy happy happy happy happy
Date published: 2023-04-16
Rated 3 out of 5 by from really hard to understand *fee that I did not know i need to pay? *there was thing that last year i could put as tax deduction i but i did not because it was hide. at the end of the day i end pay over 200 dollars just i was pay someone to do it for me so unfortunately this will be my last time use TurboTax
Date published: 2023-04-16
Rated 5 out of 5 by from Simply Wonderful! The process was straight forward. I hit a snag in misunderstanding. In 5 minutes I was in a chat with Daminique B. In another 5 minutes I was on my way to completion.
Date published: 2023-04-16
Rated 5 out of 5 by from Easiest tax experience ever. This was the best. I have never filed taxes before and I was scared of it being complicated. But, TurboTax had so many info buttons and linked resources that everything was easily understandable, and I was able to file everything with confidence.
Date published: 2023-04-16
Rated 5 out of 5 by from Great Tool! I do not enjoy doing taxes. Turbo Tax makes it simple. Still painful, but simple.
Date published: 2023-04-16
Rated 5 out of 5 by from 1st time ever filing my own taxes I had to file last minute due to unforeseen circumstances. Had difficulty finding some of the deductions such as Home Office for 1099, but eventually it worked. Excited to file my own taxes for the first time!
Date published: 2023-04-16
Rated 4 out of 5 by from Wonderful experience After completing my forms, I had a couple of questions. The representative called me in less than 5 minutes and immediately remotely accessing my device and provided excellent assistance.
Date published: 2023-04-16
Rated 5 out of 5 by from The next best thing to sliced bread. Free easy to use and I have recommended to my friends and family.
Date published: 2023-04-16
Rated 4 out of 5 by from Very good and user friendly but costly It was efficient. The software it well designed and exceptionally user friendly. However, I find cost very high. I am not sure I come back next year because of this
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax is very good, especially the chat option I interacted with the TurboTax Chat option and the digi asst. and she was wonderful.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2593
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Happy Good guidance, happy happy happy happy happy happy
Date published: 2023-04-16
Rated 3 out of 5 by from really hard to understand *fee that I did not know i need to pay? *there was thing that last year i could put as tax deduction i but i did not because it was hide. at the end of the day i end pay over 200 dollars just i was pay someone to do it for me so unfortunately this will be my last time use TurboTax
Date published: 2023-04-16
Rated 5 out of 5 by from Simply Wonderful! The process was straight forward. I hit a snag in misunderstanding. In 5 minutes I was in a chat with Daminique B. In another 5 minutes I was on my way to completion.
Date published: 2023-04-16
Rated 5 out of 5 by from Easiest tax experience ever. This was the best. I have never filed taxes before and I was scared of it being complicated. But, TurboTax had so many info buttons and linked resources that everything was easily understandable, and I was able to file everything with confidence.
Date published: 2023-04-16
Rated 5 out of 5 by from Great Tool! I do not enjoy doing taxes. Turbo Tax makes it simple. Still painful, but simple.
Date published: 2023-04-16
Rated 5 out of 5 by from 1st time ever filing my own taxes I had to file last minute due to unforeseen circumstances. Had difficulty finding some of the deductions such as Home Office for 1099, but eventually it worked. Excited to file my own taxes for the first time!
Date published: 2023-04-16
Rated 4 out of 5 by from Wonderful experience After completing my forms, I had a couple of questions. The representative called me in less than 5 minutes and immediately remotely accessing my device and provided excellent assistance.
Date published: 2023-04-16
Rated 5 out of 5 by from The next best thing to sliced bread. Free easy to use and I have recommended to my friends and family.
Date published: 2023-04-16
Rated 4 out of 5 by from Very good and user friendly but costly It was efficient. The software it well designed and exceptionally user friendly. However, I find cost very high. I am not sure I come back next year because of this
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax is very good, especially the chat option I interacted with the TurboTax Chat option and the digi asst. and she was wonderful.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2593