TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 1 out of 5 by from I don't think I'll be using Turbo Tax again. My return somehow got lost in the system. I became concerned when I didn't hear back from my Representative after multiple messages. It took two weeks for me to get a response, and it got to the point I was concerned my Representative might have left the company or something. He just went silent. After 10 unanswered messages and 3-4 calls, I was able to get a woman on the line who messaged him internally and I was called back. Basically, I was forgotten.
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo Tax just in time Easy to use and great tips along the way. I have used Turbo Tax for the last 4 years and have always been pleased. Thank you,
Date published: 2022-05-11
Rated 5 out of 5 by from TurboTax is a awesome program Working in the oil field in the middle of nowhere it's good to have a program like this the agents are extremely nice and very patient
Date published: 2022-05-11
Rated 5 out of 5 by from Great!! Turbo tax was fast and easy with plenty of question and answer prompts!
Date published: 2022-05-11
Rated 5 out of 5 by from TurboTax is great I've used it by myself and then this year had a consultant do it - very easy
Date published: 2022-05-11
Rated 5 out of 5 by from Awesome! Easy process, I just needed to provide my tax paperwork and the agent handled the rest!
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo Tax is good Turbo Tax helped me resolve my complex tax situation.
Date published: 2022-05-11
Rated 5 out of 5 by from Great Expert Great expert and helped me get through taxes with ease
Date published: 2022-05-11
Rated 5 out of 5 by from customer service I was stuck on questions and within a minute David called me and quickly answer my questions and got my taxes done for 2021. Great and excellent customer service
Date published: 2022-05-11
Rated 5 out of 5 by from It alright I work with Sandra and she was very good at what she does also patient and calm.
Date published: 2022-05-11
All TurboTax® Offerings Reviews - Page 260
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I don't think I'll be using Turbo Tax again. My return somehow got lost in the system. I became concerned when I didn't hear back from my Representative after multiple messages. It took two weeks for me to get a response, and it got to the point I was concerned my Representative might have left the company or something. He just went silent. After 10 unanswered messages and 3-4 calls, I was able to get a woman on the line who messaged him internally and I was called back. Basically, I was forgotten.
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo Tax just in time Easy to use and great tips along the way. I have used Turbo Tax for the last 4 years and have always been pleased. Thank you,
Date published: 2022-05-11
Rated 5 out of 5 by from TurboTax is a awesome program Working in the oil field in the middle of nowhere it's good to have a program like this the agents are extremely nice and very patient
Date published: 2022-05-11
Rated 5 out of 5 by from Great!! Turbo tax was fast and easy with plenty of question and answer prompts!
Date published: 2022-05-11
Rated 5 out of 5 by from TurboTax is great I've used it by myself and then this year had a consultant do it - very easy
Date published: 2022-05-11
Rated 5 out of 5 by from Awesome! Easy process, I just needed to provide my tax paperwork and the agent handled the rest!
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo Tax is good Turbo Tax helped me resolve my complex tax situation.
Date published: 2022-05-11
Rated 5 out of 5 by from Great Expert Great expert and helped me get through taxes with ease
Date published: 2022-05-11
Rated 5 out of 5 by from customer service I was stuck on questions and within a minute David called me and quickly answer my questions and got my taxes done for 2021. Great and excellent customer service
Date published: 2022-05-11
Rated 5 out of 5 by from It alright I work with Sandra and she was very good at what she does also patient and calm.
Date published: 2022-05-11
All TurboTax® Offerings Reviews - Page 260