TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from good work I have been using it for so many years. I hope the price would be more clear and changeable. Other than that, all good.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo tax The live help are great deal. They were very helpful to a elder lady who was lost
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo Tax is always so complete and accurate. I always feel comfortable with Turbo Tax. The software explains everything in detail and makes me feel confident filing my taxes. Turbo Tax is always accurate and up to date on all annual tax changes.
Date published: 2023-04-24
Rated 4 out of 5 by from Thank you TURBO TAX Turbo Tax is awesome I have used it for years, I find it easy to follow and if I have a question the pop ups help me. I did not have to use an expert this year but I have in the past and they helped a great deal putting me at ease with my return. Not to crazy about website not letting you choice the program/package that's best for you but I do recommend Turbo Tax to everyone.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo is user friendly! Turbo is user friendly and easy to use. I have been filing with Turbo tax for over 10 yrs and never experienced any issues.
Date published: 2023-04-24
Rated 5 out of 5 by from Great Experience Easy to follow and complete once I gathered all my documents.
Date published: 2023-04-24
Rated 4 out of 5 by from A LITTLE HARD TO FIND CERTAIN AREAS. HAD TROUBLE FINDING WHERE TO PUT CAPITAL LOSS CARRY-OVERS
Date published: 2023-04-24
Rated 5 out of 5 by from John John was helpful and nice! Made my tax rejection an easy and painless fix.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo Tax Is Amazing Easy and self explanitory even with the most complexe income situations.
Date published: 2023-04-24
Rated 3 out of 5 by from Some glitches You should have a text feature for critical notices like your return was rejected. I filed with Turbo Tax but my taxes were rejected right after I efiled (because my 17 yr old decided to do his own taxes and claimed himself as a dependent). Next, I corrected and refiled immediately. I thought I was all set but they were rejected again (even though I removed my 17 old's name as dependent from my return - another issue). I did not get the rejection notification because it only went to my husband's email and he did not see. Now my taxes are late. Steps to correction the rejected taxes (due to the issue with son's taxes above) were not clear and I found no relevent help topics. I even had him file a correction (not turbo tax) so he was no longer clainiing himself as a dependent before I filed.
Date published: 2023-04-24
All TurboTax® Offerings Reviews - Page 260
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from good work I have been using it for so many years. I hope the price would be more clear and changeable. Other than that, all good.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo tax The live help are great deal. They were very helpful to a elder lady who was lost
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo Tax is always so complete and accurate. I always feel comfortable with Turbo Tax. The software explains everything in detail and makes me feel confident filing my taxes. Turbo Tax is always accurate and up to date on all annual tax changes.
Date published: 2023-04-24
Rated 4 out of 5 by from Thank you TURBO TAX Turbo Tax is awesome I have used it for years, I find it easy to follow and if I have a question the pop ups help me. I did not have to use an expert this year but I have in the past and they helped a great deal putting me at ease with my return. Not to crazy about website not letting you choice the program/package that's best for you but I do recommend Turbo Tax to everyone.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo is user friendly! Turbo is user friendly and easy to use. I have been filing with Turbo tax for over 10 yrs and never experienced any issues.
Date published: 2023-04-24
Rated 5 out of 5 by from Great Experience Easy to follow and complete once I gathered all my documents.
Date published: 2023-04-24
Rated 4 out of 5 by from A LITTLE HARD TO FIND CERTAIN AREAS. HAD TROUBLE FINDING WHERE TO PUT CAPITAL LOSS CARRY-OVERS
Date published: 2023-04-24
Rated 5 out of 5 by from John John was helpful and nice! Made my tax rejection an easy and painless fix.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo Tax Is Amazing Easy and self explanitory even with the most complexe income situations.
Date published: 2023-04-24
Rated 3 out of 5 by from Some glitches You should have a text feature for critical notices like your return was rejected. I filed with Turbo Tax but my taxes were rejected right after I efiled (because my 17 yr old decided to do his own taxes and claimed himself as a dependent). Next, I corrected and refiled immediately. I thought I was all set but they were rejected again (even though I removed my 17 old's name as dependent from my return - another issue). I did not get the rejection notification because it only went to my husband's email and he did not see. Now my taxes are late. Steps to correction the rejected taxes (due to the issue with son's taxes above) were not clear and I found no relevent help topics. I even had him file a correction (not turbo tax) so he was no longer clainiing himself as a dependent before I filed.
Date published: 2023-04-24
All TurboTax® Offerings Reviews - Page 260