TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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TurboTax Online
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TurboTax Live Full Service
Rated 3 out of 5 by
Dtbsm85 from
Turbo Tax works well
No issues, was able to complete my taxes without questions.
Date published: 2023-04-15
Rated 1 out of 5 by
SiberianSiren from
Worst Tax Software
I had the Intuit tax bundle with Quickbooks. My expenses would not transfer correctly and no one was able to help fix the issue. I had o send my taxes without the error ever being corrected.
Date published: 2023-04-15
Rated 5 out of 5 by
DramaQuen from
Love Turbo Tax
I really appreciate the step by step instructions and the definitions help out a lot too. I have been using Turbo Taxx for 8 years and will continue to use.
Date published: 2023-04-15
Rated 5 out of 5 by
Epps L from
Turbo Tax
Excellent tool for preparing your own taxes. Helpful and easy to use product.
Date published: 2023-04-15
Rated 3 out of 5 by
Murphiavelli from
Too Expensive
Super easy to use, but goodness gracious, WAY too expensive for such a simple return.
Date published: 2023-04-15
Rated 5 out of 5 by
DLODLO from
Turbo TAX is Awesome!
Easy to use and understand. Has come along way with its self-support system.
Date published: 2023-04-15
Rated 5 out of 5 by
mary7672 from
Turbo Tax takes the stress out of filing taxes
Turbo tax is as easy as filling in the blanks. If the payroll system participates, sometimes you don't have to fill in the blanks, just confirm. I feel at ease with Turbo Tax.
Date published: 2023-04-15
Rated 5 out of 5 by
Cass J from
People friendly
Easy to navigate /Live Tax expert assistance, reasonable tax package prices
Date published: 2023-04-15
Rated 4 out of 5 by
Craggyman from
Turbo Tax Home & Business, 2020, not perfect.
After over 20 years using Home & Business, my only serious criticisms revolve around the error check process, which finds entry discrepancies or errors and expects corrections to be made, often with no explanations or instructions. This has resulted several times where I have been locked in a loop that keeps expecting me to enter or change a number, but no matter what the associated text explanation says, every number entered is rejected, erased, or the software loops back to the same "error", with inadequate, or no, further explanations. This happened in two spots this year: 1095 form monthly payment entry, and Charitable Contribution credit when taking the Standard Deduction. It cost me valuable time to experiment and finally determine how to break out of the loops to reach the error-free status to allow submission and printing of forms.
Date published: 2023-04-15
Rated 5 out of 5 by
2022 tax documents from
Great Service
good product easy to use,will recomend to friends and family
All TurboTax® Offerings Reviews - Page 2585
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Dtbsm85 from
Turbo Tax works well
No issues, was able to complete my taxes without questions.
Date published: 2023-04-15
Rated 1 out of 5 by
SiberianSiren from
Worst Tax Software
I had the Intuit tax bundle with Quickbooks. My expenses would not transfer correctly and no one was able to help fix the issue. I had o send my taxes without the error ever being corrected.
Date published: 2023-04-15
Rated 5 out of 5 by
DramaQuen from
Love Turbo Tax
I really appreciate the step by step instructions and the definitions help out a lot too. I have been using Turbo Taxx for 8 years and will continue to use.
Date published: 2023-04-15
Rated 5 out of 5 by
Epps L from
Turbo Tax
Excellent tool for preparing your own taxes. Helpful and easy to use product.
Date published: 2023-04-15
Rated 3 out of 5 by
Murphiavelli from
Too Expensive
Super easy to use, but goodness gracious, WAY too expensive for such a simple return.
Date published: 2023-04-15
Rated 5 out of 5 by
DLODLO from
Turbo TAX is Awesome!
Easy to use and understand. Has come along way with its self-support system.
Date published: 2023-04-15
Rated 5 out of 5 by
mary7672 from
Turbo Tax takes the stress out of filing taxes
Turbo tax is as easy as filling in the blanks. If the payroll system participates, sometimes you don't have to fill in the blanks, just confirm. I feel at ease with Turbo Tax.
Date published: 2023-04-15
Rated 5 out of 5 by
Cass J from
People friendly
Easy to navigate /Live Tax expert assistance, reasonable tax package prices
Date published: 2023-04-15
Rated 4 out of 5 by
Craggyman from
Turbo Tax Home & Business, 2020, not perfect.
After over 20 years using Home & Business, my only serious criticisms revolve around the error check process, which finds entry discrepancies or errors and expects corrections to be made, often with no explanations or instructions. This has resulted several times where I have been locked in a loop that keeps expecting me to enter or change a number, but no matter what the associated text explanation says, every number entered is rejected, erased, or the software loops back to the same "error", with inadequate, or no, further explanations. This happened in two spots this year: 1095 form monthly payment entry, and Charitable Contribution credit when taking the Standard Deduction. It cost me valuable time to experiment and finally determine how to break out of the loops to reach the error-free status to allow submission and printing of forms.
Date published: 2023-04-15
Rated 5 out of 5 by
2022 tax documents from
Great Service
good product easy to use,will recomend to friends and family
All TurboTax® Offerings Reviews - Page 2585
Date published: 2023-04-15