TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax works well No issues, was able to complete my taxes without questions.
Date published: 2023-04-15
Rated 1 out of 5 by from Worst Tax Software I had the Intuit tax bundle with Quickbooks. My expenses would not transfer correctly and no one was able to help fix the issue. I had o send my taxes without the error ever being corrected.
Date published: 2023-04-15
Rated 5 out of 5 by from Love Turbo Tax I really appreciate the step by step instructions and the definitions help out a lot too. I have been using Turbo Taxx for 8 years and will continue to use.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax Excellent tool for preparing your own taxes. Helpful and easy to use product.
Date published: 2023-04-15
Rated 3 out of 5 by from Too Expensive Super easy to use, but goodness gracious, WAY too expensive for such a simple return.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo TAX is Awesome! Easy to use and understand. Has come along way with its self-support system.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax takes the stress out of filing taxes Turbo tax is as easy as filling in the blanks. If the payroll system participates, sometimes you don't have to fill in the blanks, just confirm. I feel at ease with Turbo Tax.
Date published: 2023-04-15
Rated 5 out of 5 by from People friendly Easy to navigate /Live Tax expert assistance, reasonable tax package prices
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax Home & Business, 2020, not perfect. After over 20 years using Home & Business, my only serious criticisms revolve around the error check process, which finds entry discrepancies or errors and expects corrections to be made, often with no explanations or instructions. This has resulted several times where I have been locked in a loop that keeps expecting me to enter or change a number, but no matter what the associated text explanation says, every number entered is rejected, erased, or the software loops back to the same "error", with inadequate, or no, further explanations. This happened in two spots this year: 1095 form monthly payment entry, and Charitable Contribution credit when taking the Standard Deduction. It cost me valuable time to experiment and finally determine how to break out of the loops to reach the error-free status to allow submission and printing of forms.
Date published: 2023-04-15
Rated 5 out of 5 by from Great Service good product easy to use,will recomend to friends and family
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2585
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax works well No issues, was able to complete my taxes without questions.
Date published: 2023-04-15
Rated 1 out of 5 by from Worst Tax Software I had the Intuit tax bundle with Quickbooks. My expenses would not transfer correctly and no one was able to help fix the issue. I had o send my taxes without the error ever being corrected.
Date published: 2023-04-15
Rated 5 out of 5 by from Love Turbo Tax I really appreciate the step by step instructions and the definitions help out a lot too. I have been using Turbo Taxx for 8 years and will continue to use.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax Excellent tool for preparing your own taxes. Helpful and easy to use product.
Date published: 2023-04-15
Rated 3 out of 5 by from Too Expensive Super easy to use, but goodness gracious, WAY too expensive for such a simple return.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo TAX is Awesome! Easy to use and understand. Has come along way with its self-support system.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax takes the stress out of filing taxes Turbo tax is as easy as filling in the blanks. If the payroll system participates, sometimes you don't have to fill in the blanks, just confirm. I feel at ease with Turbo Tax.
Date published: 2023-04-15
Rated 5 out of 5 by from People friendly Easy to navigate /Live Tax expert assistance, reasonable tax package prices
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax Home & Business, 2020, not perfect. After over 20 years using Home & Business, my only serious criticisms revolve around the error check process, which finds entry discrepancies or errors and expects corrections to be made, often with no explanations or instructions. This has resulted several times where I have been locked in a loop that keeps expecting me to enter or change a number, but no matter what the associated text explanation says, every number entered is rejected, erased, or the software loops back to the same "error", with inadequate, or no, further explanations. This happened in two spots this year: 1095 form monthly payment entry, and Charitable Contribution credit when taking the Standard Deduction. It cost me valuable time to experiment and finally determine how to break out of the loops to reach the error-free status to allow submission and printing of forms.
Date published: 2023-04-15
Rated 5 out of 5 by from Great Service good product easy to use,will recomend to friends and family
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2585