TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from turbo tax is so easy! my first time doing my taxes and it was done in under 30 minutes.
Date published: 2023-04-16
Rated 5 out of 5 by from Review for Turbo Tax Premium Turbo Tax premium was easy to use and great at explaining all tax questions.
Date published: 2023-04-16
Rated 2 out of 5 by from poor support for K-1/K-3 Doesn't support a form 8082. One of my investments does not provide a K-3 to accompany the K-1 until the summer. Turbotax will not let me file a form 8082 to explain the issue. Really it's just a two page form that doesn't even need to make any calculations.
Date published: 2023-04-16
Rated 5 out of 5 by from Quick and easy! Having all of last years info saved, plus being able to upload my W-2 directly made the proccess SUPER convinient!
Date published: 2023-04-16
Rated 5 out of 5 by from Good Software for Taxes I have used Turbotax for many years and always It have worked for me
Date published: 2023-04-16
Rated 5 out of 5 by from Not sure if there is a better tax product out ther I have been using TurboTax for the last 15 years. The only year I did not use (instead used a tax consultant) I was audited by IRS and really thought I could have saved more or gotten a better return filed. But surely that did not work. I think for average simple income ppl who usually start with W-2s and standard deduction, this is the best product.
Date published: 2023-04-16
Rated 3 out of 5 by from Confusing and Misleading I had a license code for turbotax premium, but when I went to the website listed in the instructions, there was no place to put the code. I was able to sign in because I had an account from last year, and the online version just took me directly to the software. I assumed that I would find a place at some point (at the end?) to enter the code, but it never happened and I had to choose to pay or to spend two hours to re-enter if I could ever figure out where to enter the code. Very confusing and disappointing. The program is great, but unless this issue is fixed, I won't use again.
Date published: 2023-04-16
Rated 4 out of 5 by from Easy to use Fast effective but not cheap even though I'll look into another option next year I'm sure this is the easiest way to file yourself
Date published: 2023-04-16
Rated 3 out of 5 by from OK ..but not as good as it used to be Help section is not as good as how it used to be. Also don't appreciate attempt to sell additional product(s) at check out. Found this to be deceptive, and rather tricky - easy to skip by and pay for it without realizing .. Also some of the itemized deduction review areas were not so clear as they used to be. Unsure if we were maximizing our refund or not.
Date published: 2023-04-16
Rated 5 out of 5 by from Love Turbo Tax Quick and easy to file taxes. Always get the most refund as possible.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2579
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is so easy! my first time doing my taxes and it was done in under 30 minutes.
Date published: 2023-04-16
Rated 5 out of 5 by from Review for Turbo Tax Premium Turbo Tax premium was easy to use and great at explaining all tax questions.
Date published: 2023-04-16
Rated 2 out of 5 by from poor support for K-1/K-3 Doesn't support a form 8082. One of my investments does not provide a K-3 to accompany the K-1 until the summer. Turbotax will not let me file a form 8082 to explain the issue. Really it's just a two page form that doesn't even need to make any calculations.
Date published: 2023-04-16
Rated 5 out of 5 by from Quick and easy! Having all of last years info saved, plus being able to upload my W-2 directly made the proccess SUPER convinient!
Date published: 2023-04-16
Rated 5 out of 5 by from Good Software for Taxes I have used Turbotax for many years and always It have worked for me
Date published: 2023-04-16
Rated 5 out of 5 by from Not sure if there is a better tax product out ther I have been using TurboTax for the last 15 years. The only year I did not use (instead used a tax consultant) I was audited by IRS and really thought I could have saved more or gotten a better return filed. But surely that did not work. I think for average simple income ppl who usually start with W-2s and standard deduction, this is the best product.
Date published: 2023-04-16
Rated 3 out of 5 by from Confusing and Misleading I had a license code for turbotax premium, but when I went to the website listed in the instructions, there was no place to put the code. I was able to sign in because I had an account from last year, and the online version just took me directly to the software. I assumed that I would find a place at some point (at the end?) to enter the code, but it never happened and I had to choose to pay or to spend two hours to re-enter if I could ever figure out where to enter the code. Very confusing and disappointing. The program is great, but unless this issue is fixed, I won't use again.
Date published: 2023-04-16
Rated 4 out of 5 by from Easy to use Fast effective but not cheap even though I'll look into another option next year I'm sure this is the easiest way to file yourself
Date published: 2023-04-16
Rated 3 out of 5 by from OK ..but not as good as it used to be Help section is not as good as how it used to be. Also don't appreciate attempt to sell additional product(s) at check out. Found this to be deceptive, and rather tricky - easy to skip by and pay for it without realizing .. Also some of the itemized deduction review areas were not so clear as they used to be. Unsure if we were maximizing our refund or not.
Date published: 2023-04-16
Rated 5 out of 5 by from Love Turbo Tax Quick and easy to file taxes. Always get the most refund as possible.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2579