TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Needed Help Everyone was very polite and professional. Tiny answered my questions quickly.
Date published: 2023-04-15
Rated 5 out of 5 by from Super Fast and Easy My tax return is pretty simple. With Turbo Tax I can file quickly and easily and feel confident that my return is accurate and I have received all deductions I qualify for.
Date published: 2023-04-15
Rated 3 out of 5 by from Better than others It would be nice to be able to pay state taxes with my federal refund. I don't see the deluxe product worth the price, especially since you have to pay it twice for federal and state. An explanation of why a refund starts at a high amount and then drops would be nice. Being able to understand why my refund starts high and then dramatically drops once I start entering information would make me more likely to recommend TurboTax to friends and family. People who use TurboTax consistently should get a code to have either their federal or state processed for free. I'd be happy with that offer as I switched to TurboTax to save money and it almost isn't worth it anymore.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax Live assistance agents are Awesome! I needed help with my return big time! The agent was very patient with me and walked me back through my return to help me figure out what was wrong.
Date published: 2023-04-15
Rated 4 out of 5 by from It works pretty well. A few things could use a little clarification but over all it went smoothly. This was my 3rd year using them.
Date published: 2023-04-15
Rated 3 out of 5 by from Not enough detailed list I always buy the DELUXE Fed efile and STATE. This time bought Home & Business expecting it to list detailed lists of all possible expenses to deduct for self employment 1099-nec income. There was no big difference between the two products.
Date published: 2023-04-15
Rated 5 out of 5 by from turbo tax was a non stressful experience EASE OF PREPERATION WITH THE STEP BY STEP METHOD HELPED ME ALOT
Date published: 2023-04-15
Rated 5 out of 5 by from Easy process Easy process with the right type of questions to make you feel at ease doing taxes yourself.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax is easy Its quick and easy to do. Much better than taking it somewhere.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax Review There are some entries that are not completely explained. For example, as Head of Household there did not seem to be an appropriate place for dependent entries.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2579
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Needed Help Everyone was very polite and professional. Tiny answered my questions quickly.
Date published: 2023-04-15
Rated 5 out of 5 by from Super Fast and Easy My tax return is pretty simple. With Turbo Tax I can file quickly and easily and feel confident that my return is accurate and I have received all deductions I qualify for.
Date published: 2023-04-15
Rated 3 out of 5 by from Better than others It would be nice to be able to pay state taxes with my federal refund. I don't see the deluxe product worth the price, especially since you have to pay it twice for federal and state. An explanation of why a refund starts at a high amount and then drops would be nice. Being able to understand why my refund starts high and then dramatically drops once I start entering information would make me more likely to recommend TurboTax to friends and family. People who use TurboTax consistently should get a code to have either their federal or state processed for free. I'd be happy with that offer as I switched to TurboTax to save money and it almost isn't worth it anymore.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax Live assistance agents are Awesome! I needed help with my return big time! The agent was very patient with me and walked me back through my return to help me figure out what was wrong.
Date published: 2023-04-15
Rated 4 out of 5 by from It works pretty well. A few things could use a little clarification but over all it went smoothly. This was my 3rd year using them.
Date published: 2023-04-15
Rated 3 out of 5 by from Not enough detailed list I always buy the DELUXE Fed efile and STATE. This time bought Home & Business expecting it to list detailed lists of all possible expenses to deduct for self employment 1099-nec income. There was no big difference between the two products.
Date published: 2023-04-15
Rated 5 out of 5 by from turbo tax was a non stressful experience EASE OF PREPERATION WITH THE STEP BY STEP METHOD HELPED ME ALOT
Date published: 2023-04-15
Rated 5 out of 5 by from Easy process Easy process with the right type of questions to make you feel at ease doing taxes yourself.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax is easy Its quick and easy to do. Much better than taking it somewhere.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax Review There are some entries that are not completely explained. For example, as Head of Household there did not seem to be an appropriate place for dependent entries.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2579