TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax Turbo tax was really easy to use and when I had a FAQ, the answer always seemed to be right there. Thank you.
Date published: 2023-04-15
Rated 4 out of 5 by from Ok Ok.................................................
Date published: 2023-04-15
Rated 4 out of 5 by from Good But Short on Help Long time user of TurboTax. TurboTax Deluxe is reasonably easy to use and appears reliable. Is has, however, gotten very lean in item entry help, instead too eager to try and sell an upgrade. It does appear TurboTax has slowed or stopped removing features from Deluxe and moving them to upgrades and leaving "Deluxe" kind of a misnomer.
Date published: 2023-04-15
Rated 4 out of 5 by from turbo tax is ok I spend to long because is hard. is not until after 5 hours I was able to find someone to help
Date published: 2023-04-15
Rated 5 out of 5 by from Convenience with Confidence I love the convenience of doing taxes from home, as time allows here and there - but, with all the confidence of having a tax professional right there, checking it out as I go :)
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo tax premium Turbo Tax Premium, like any other options of Tax Turbo are very easy to use for me, however the price I had to add $60 just for premium to file section D, not cool. Other than that prices are still ok, and I use Turbo Tax for about 10 years now!! Strongly recommend it.
Date published: 2023-04-15
Rated 5 out of 5 by from Tax Experience Dee My experience was less stressful due to the explanations and resources.
Date published: 2023-04-15
Rated 5 out of 5 by from Made an unpleasant task relatively pleasant Turbotax helped dissolve my anxiety over the dreaded tax filing. Boosted my confidence and sense of accomplishment! Thanks for a great tax tool that is user friendly.
Date published: 2023-04-15
Rated 5 out of 5 by from Thank you for making it easy Easy to use, as always. Great tax refund this year, wouldn't have known I had overpaid in taxes last year if it hadn't been for TurboTax.
Date published: 2023-04-15
Rated 3 out of 5 by from Options profit/loss is difficult to enter Entering a 1099-B for 1256 contracts, that I could see, is not possible to do 100% correctly with this interface. Otherwise, great job.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2551
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Turbo tax was really easy to use and when I had a FAQ, the answer always seemed to be right there. Thank you.
Date published: 2023-04-15
Rated 4 out of 5 by from Ok Ok.................................................
Date published: 2023-04-15
Rated 4 out of 5 by from Good But Short on Help Long time user of TurboTax. TurboTax Deluxe is reasonably easy to use and appears reliable. Is has, however, gotten very lean in item entry help, instead too eager to try and sell an upgrade. It does appear TurboTax has slowed or stopped removing features from Deluxe and moving them to upgrades and leaving "Deluxe" kind of a misnomer.
Date published: 2023-04-15
Rated 4 out of 5 by from turbo tax is ok I spend to long because is hard. is not until after 5 hours I was able to find someone to help
Date published: 2023-04-15
Rated 5 out of 5 by from Convenience with Confidence I love the convenience of doing taxes from home, as time allows here and there - but, with all the confidence of having a tax professional right there, checking it out as I go :)
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo tax premium Turbo Tax Premium, like any other options of Tax Turbo are very easy to use for me, however the price I had to add $60 just for premium to file section D, not cool. Other than that prices are still ok, and I use Turbo Tax for about 10 years now!! Strongly recommend it.
Date published: 2023-04-15
Rated 5 out of 5 by from Tax Experience Dee My experience was less stressful due to the explanations and resources.
Date published: 2023-04-15
Rated 5 out of 5 by from Made an unpleasant task relatively pleasant Turbotax helped dissolve my anxiety over the dreaded tax filing. Boosted my confidence and sense of accomplishment! Thanks for a great tax tool that is user friendly.
Date published: 2023-04-15
Rated 5 out of 5 by from Thank you for making it easy Easy to use, as always. Great tax refund this year, wouldn't have known I had overpaid in taxes last year if it hadn't been for TurboTax.
Date published: 2023-04-15
Rated 3 out of 5 by from Options profit/loss is difficult to enter Entering a 1099-B for 1256 contracts, that I could see, is not possible to do 100% correctly with this interface. Otherwise, great job.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2551