TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Always Skips Important Info For the past few years TurboTax speeds through everything and doesn't even ask about some of my forms - I always end up having my returns rejected and having to pay more in taxes than originally quoted. For how much it costs, the program should be far more accurate.
Date published: 2023-04-15
Rated 5 out of 5 by from Very Easy It was really nice how every time something that I thought would be confusing ended up being simply explained. It lowered the stress level considerably.
Date published: 2023-04-15
Rated 5 out of 5 by from My go to tax return software since 2015. I have a simple return and can complete the state and federal returns myself, nothing exciting and no special treatment needed, yet. I recently moved to California in late 2019 so I researched the irs.gov website for credits or anything to reduce my tax liability. I tried to find anything different from Kansas and there were some things but I was not eligible. TurboTax confirmed what I researched and provided more detail than what I needed which was great because I appreciate the additional knowledge. I fully entrust TurboTax to do the job for me in case I make any clerical errors. Also, I'm not sure if this is a myth, but entrusting my returns to a
Date published: 2023-04-15
Rated 3 out of 5 by from Needs more user friendly The Crypto portion was exhaustingly frustrating. I don't understand why this info can not be auto filled in via social security number and with ALL of the exchanges. This should be a priority. I would have given 5 stars AND paid extra for this convenience.
Date published: 2023-04-15
Rated 5 out of 5 by from 2022 Turbo Tax I've used Turbo Tax for the past 2 years now and its very simple and easy to use. I only had a glitch here and there; one when building a credit account, and another when opening the link to write this review. Other than that I have no complaints. Thanks Turbo Tax!
Date published: 2023-04-15
Rated 5 out of 5 by from very efficient, easy to use Very fast and easy to use. I recommend it for anyone filing single.
Date published: 2023-04-15
Rated 5 out of 5 by from Satisfied First-Timer I was super nervous about filing my taxes on my own for the first time. To my surprise, Turbotax was really free AND easy to use and I was done in less than an hour. I will definitely be using this service from now on!
Date published: 2023-04-15
Rated 5 out of 5 by from Awesome Simple to use and easy to download required documents.
Date published: 2023-04-15
Rated 5 out of 5 by from Perfect Very easy to use, it redirected me to get my 2021 taxes which I initially thought would be way more complicated. Although doing taxes is boring at least it was made easy.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is Great! Pretty simple and helpful in its entirety; I'll choose them next year.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2549
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Always Skips Important Info For the past few years TurboTax speeds through everything and doesn't even ask about some of my forms - I always end up having my returns rejected and having to pay more in taxes than originally quoted. For how much it costs, the program should be far more accurate.
Date published: 2023-04-15
Rated 5 out of 5 by from Very Easy It was really nice how every time something that I thought would be confusing ended up being simply explained. It lowered the stress level considerably.
Date published: 2023-04-15
Rated 5 out of 5 by from My go to tax return software since 2015. I have a simple return and can complete the state and federal returns myself, nothing exciting and no special treatment needed, yet. I recently moved to California in late 2019 so I researched the irs.gov website for credits or anything to reduce my tax liability. I tried to find anything different from Kansas and there were some things but I was not eligible. TurboTax confirmed what I researched and provided more detail than what I needed which was great because I appreciate the additional knowledge. I fully entrust TurboTax to do the job for me in case I make any clerical errors. Also, I'm not sure if this is a myth, but entrusting my returns to a
Date published: 2023-04-15
Rated 3 out of 5 by from Needs more user friendly The Crypto portion was exhaustingly frustrating. I don't understand why this info can not be auto filled in via social security number and with ALL of the exchanges. This should be a priority. I would have given 5 stars AND paid extra for this convenience.
Date published: 2023-04-15
Rated 5 out of 5 by from 2022 Turbo Tax I've used Turbo Tax for the past 2 years now and its very simple and easy to use. I only had a glitch here and there; one when building a credit account, and another when opening the link to write this review. Other than that I have no complaints. Thanks Turbo Tax!
Date published: 2023-04-15
Rated 5 out of 5 by from very efficient, easy to use Very fast and easy to use. I recommend it for anyone filing single.
Date published: 2023-04-15
Rated 5 out of 5 by from Satisfied First-Timer I was super nervous about filing my taxes on my own for the first time. To my surprise, Turbotax was really free AND easy to use and I was done in less than an hour. I will definitely be using this service from now on!
Date published: 2023-04-15
Rated 5 out of 5 by from Awesome Simple to use and easy to download required documents.
Date published: 2023-04-15
Rated 5 out of 5 by from Perfect Very easy to use, it redirected me to get my 2021 taxes which I initially thought would be way more complicated. Although doing taxes is boring at least it was made easy.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is Great! Pretty simple and helpful in its entirety; I'll choose them next year.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2549