TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbotax 2022 Turbotax makes a stressful, seemingly complicated thing feel pretty darn easy.
Date published: 2023-04-15
Rated 5 out of 5 by from Fast, Simple, Fun and Engaging. Turbo Tax walked me through the process, eased the anxiety that comes with filing, and gave me confidence throughout the process. Honestly I never leave reviews, but this process was great.
Date published: 2023-04-15
Rated 2 out of 5 by from It's not the same I missed when you could actually file for FREE. All of the fee's to file is outlandish. I also do not like the new steps to pay before finalizing and reviewing your returns. The system is heavily flawed. The only positive is that they store your information to make the process more convenient and easy.
Date published: 2023-04-15
Rated 4 out of 5 by from Good but a splurge for myself This was a very simple interface but it was out of my budget.
Date published: 2023-04-15
Rated 5 out of 5 by from Awesome I love it, especially the part where it remembered my information from last year and helped me along the way.
Date published: 2023-04-15
Rated 5 out of 5 by from easy easy thanks turbotax for helping me i got to file my self employment tax
Date published: 2023-04-15
Rated 2 out of 5 by from Turbo Tax: Sometime changes are not so "good" I have used Turbo Tax (CD version) for 10 to 12 years. This year CD version no available. Needed Geek Squad help to download. My download version did not go back to last years version to get names, addresses, etc. I had to reenter all that data. This went on through the entire program. Had to reenter data for names and addresses for different sources of revenue and deductions. Worked for a railroad - but was never asked questions to put in data from RRB-1099-R. Never had screens where this years data was compared to last years data (Revenue sources and deductions). All of this added extra time in my overall time spent on using this program.
Date published: 2023-04-15
Rated 2 out of 5 by from Frustration I had to google how to get to the location to input a 1099-LTC. The help section wasn't any help. This year TurboTax wasn't very user friendly. Ended up mailing return despite the program saying there was an error which it wouldn't let me change or correct.
Date published: 2023-04-15
Rated 1 out of 5 by from Incredibly OVERPRICED, will not use again Cumbersome, overpriced, fearmongering software I won't be using again.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbotax I have been using Turbotax for over 20 years and always a great tax program.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2540
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax 2022 Turbotax makes a stressful, seemingly complicated thing feel pretty darn easy.
Date published: 2023-04-15
Rated 5 out of 5 by from Fast, Simple, Fun and Engaging. Turbo Tax walked me through the process, eased the anxiety that comes with filing, and gave me confidence throughout the process. Honestly I never leave reviews, but this process was great.
Date published: 2023-04-15
Rated 2 out of 5 by from It's not the same I missed when you could actually file for FREE. All of the fee's to file is outlandish. I also do not like the new steps to pay before finalizing and reviewing your returns. The system is heavily flawed. The only positive is that they store your information to make the process more convenient and easy.
Date published: 2023-04-15
Rated 4 out of 5 by from Good but a splurge for myself This was a very simple interface but it was out of my budget.
Date published: 2023-04-15
Rated 5 out of 5 by from Awesome I love it, especially the part where it remembered my information from last year and helped me along the way.
Date published: 2023-04-15
Rated 5 out of 5 by from easy easy thanks turbotax for helping me i got to file my self employment tax
Date published: 2023-04-15
Rated 2 out of 5 by from Turbo Tax: Sometime changes are not so "good" I have used Turbo Tax (CD version) for 10 to 12 years. This year CD version no available. Needed Geek Squad help to download. My download version did not go back to last years version to get names, addresses, etc. I had to reenter all that data. This went on through the entire program. Had to reenter data for names and addresses for different sources of revenue and deductions. Worked for a railroad - but was never asked questions to put in data from RRB-1099-R. Never had screens where this years data was compared to last years data (Revenue sources and deductions). All of this added extra time in my overall time spent on using this program.
Date published: 2023-04-15
Rated 2 out of 5 by from Frustration I had to google how to get to the location to input a 1099-LTC. The help section wasn't any help. This year TurboTax wasn't very user friendly. Ended up mailing return despite the program saying there was an error which it wouldn't let me change or correct.
Date published: 2023-04-15
Rated 1 out of 5 by from Incredibly OVERPRICED, will not use again Cumbersome, overpriced, fearmongering software I won't be using again.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbotax I have been using Turbotax for over 20 years and always a great tax program.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2540