TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from 8 Years Later, Still Appreciating TurboTax! Really appreciate how TurboTax simplifies and explains all the complicated jargon of taxes with a user-friendly interface and saves info along the way so I don't have to start over between distractions. We also SO appreciate TurboTax's military member support with their discount... it means so much to this military family and goes a long way!!
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is helpful and guides you on every step. Generally good experience. The helpful hints were actually helpful.
Date published: 2023-04-15
Rated 5 out of 5 by from So easy! They walk you through everything like a fast food menu. I can't imagine navigating taxes by myself
Date published: 2023-04-15
Rated 5 out of 5 by from Great I had issues getting it submitted and Rochelle helped me get it done
Date published: 2023-04-15
Rated 5 out of 5 by from works well. Easy to follow instructions. Thanks again for the help.
Date published: 2023-04-15
Rated 1 out of 5 by from TurboTax's Worst Year Ever So many questions were over simplified and difficult to understand what they meant. I've used Turbo Tax for almost 20 years and this was so awful I may not be back. The "Race" feature was so awful and wrong. The US tax code is awful, so I know they have a really tough job. It was probably better to save the money and do these manually.
Date published: 2023-04-15
Rated 5 out of 5 by from Got help getting it done! New to filing taxes and on a budget? TurboTax was very helpful in learning how to get taxes done and very little stress. Even when doing it for self-employment!
Date published: 2023-04-15
Rated 4 out of 5 by from Excellent tax tool It was an easy to use tool that answered questions that came up. When esoteric language presented itself, TurboTax made it easy to understand the questions I was being asked.
Date published: 2023-04-15
Rated 5 out of 5 by from TT2022 EXCELLENT SERVICE, VERY HELPFUL, HOPE WAS VERY HELPFUL
Date published: 2023-04-15
Rated 5 out of 5 by from really like it really easy to work. flows really nice and asks all the areas you can save money
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2539
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 8 Years Later, Still Appreciating TurboTax! Really appreciate how TurboTax simplifies and explains all the complicated jargon of taxes with a user-friendly interface and saves info along the way so I don't have to start over between distractions. We also SO appreciate TurboTax's military member support with their discount... it means so much to this military family and goes a long way!!
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is helpful and guides you on every step. Generally good experience. The helpful hints were actually helpful.
Date published: 2023-04-15
Rated 5 out of 5 by from So easy! They walk you through everything like a fast food menu. I can't imagine navigating taxes by myself
Date published: 2023-04-15
Rated 5 out of 5 by from Great I had issues getting it submitted and Rochelle helped me get it done
Date published: 2023-04-15
Rated 5 out of 5 by from works well. Easy to follow instructions. Thanks again for the help.
Date published: 2023-04-15
Rated 1 out of 5 by from TurboTax's Worst Year Ever So many questions were over simplified and difficult to understand what they meant. I've used Turbo Tax for almost 20 years and this was so awful I may not be back. The "Race" feature was so awful and wrong. The US tax code is awful, so I know they have a really tough job. It was probably better to save the money and do these manually.
Date published: 2023-04-15
Rated 5 out of 5 by from Got help getting it done! New to filing taxes and on a budget? TurboTax was very helpful in learning how to get taxes done and very little stress. Even when doing it for self-employment!
Date published: 2023-04-15
Rated 4 out of 5 by from Excellent tax tool It was an easy to use tool that answered questions that came up. When esoteric language presented itself, TurboTax made it easy to understand the questions I was being asked.
Date published: 2023-04-15
Rated 5 out of 5 by from TT2022 EXCELLENT SERVICE, VERY HELPFUL, HOPE WAS VERY HELPFUL
Date published: 2023-04-15
Rated 5 out of 5 by from really like it really easy to work. flows really nice and asks all the areas you can save money
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2539