TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax RULES I've been using Turbo Tax for more than a dozen years now and I absolutely LOVE it!!!
Date published: 2021-06-10
Rated 5 out of 5 by from EVELYN IS THE BEST Evelyn is the most professional turbotax employee I have ever dealt with in my life. I have spoken to four different employees of this company and none of which has exhibited the knowledge or professionalism that she has. I was able to not only get my third stimulus when no one else could help and also received a good refund amount for my prior year. THANKS SO MUCH!!
Date published: 2021-06-10
Rated 5 out of 5 by from Indeed, turbotax is AWESOME! Every year you make filing easier and simpler. I so appreciate the outstanding quality of turbotax; plus it gives me the confidence that I didn't miss anything and everything is in order - and that's HUGE!
Date published: 2021-06-09
Rated 5 out of 5 by from TurboTax was great The customer service was awesome. They were very helpful throughout the whole process
Date published: 2021-06-09
Rated 5 out of 5 by from Good TurboTax Experience Great experience working with a turbo tax live expert. They took the time to listen to any concerns and ensure that information was correct
Date published: 2021-06-09
Rated 2 out of 5 by from Has some serious problems. I have been using H&R Block tax software for over 15 years. But this year, it was unable to bring in downloads of 1099-B because they would not load the larger file. Turbo Tax was able to do it, so I had no other option. Turbo Tax has some good and bad points. The ability to navigate to other areas of the software is poor on Turbo Tax in comparison to H*RB. One glaring thing that is missing in Turbo Tax is nothing to help do Estimated Taxes. It gives numbers based on the current tax year, but if I know that situations are going to change next year, so that I can do more accurate taxes, but there is not good tool in Turbo Tax to do this. The help screens are pretty good at Turbo Tax. So in conclusion, I was forced to use Turbo Tax, but you are missing some importance capabilities, and you are more expensive.
Date published: 2021-06-09
Rated 5 out of 5 by from OUTSTANDING !! Taylor was outstanding !! Knowledgeable, clear, concise. Any and all questions answered.
Date published: 2021-06-09
Rated 5 out of 5 by from Very easy to complete I found this system very easy to complete. Thanks for making it user friendly
Date published: 2021-06-09
Rated 5 out of 5 by from great great and very easy thank you. lllllllllllllllllll
Date published: 2021-06-09
Rated 4 out of 5 by from I love turbotax! saves money I have used turbotax for years and have saved lots of money not having to get anyone do taxes !
Date published: 2021-06-09
All TurboTax® Offerings Reviews - Page 254
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax RULES I've been using Turbo Tax for more than a dozen years now and I absolutely LOVE it!!!
Date published: 2021-06-10
Rated 5 out of 5 by from EVELYN IS THE BEST Evelyn is the most professional turbotax employee I have ever dealt with in my life. I have spoken to four different employees of this company and none of which has exhibited the knowledge or professionalism that she has. I was able to not only get my third stimulus when no one else could help and also received a good refund amount for my prior year. THANKS SO MUCH!!
Date published: 2021-06-10
Rated 5 out of 5 by from Indeed, turbotax is AWESOME! Every year you make filing easier and simpler. I so appreciate the outstanding quality of turbotax; plus it gives me the confidence that I didn't miss anything and everything is in order - and that's HUGE!
Date published: 2021-06-09
Rated 5 out of 5 by from TurboTax was great The customer service was awesome. They were very helpful throughout the whole process
Date published: 2021-06-09
Rated 5 out of 5 by from Good TurboTax Experience Great experience working with a turbo tax live expert. They took the time to listen to any concerns and ensure that information was correct
Date published: 2021-06-09
Rated 2 out of 5 by from Has some serious problems. I have been using H&R Block tax software for over 15 years. But this year, it was unable to bring in downloads of 1099-B because they would not load the larger file. Turbo Tax was able to do it, so I had no other option. Turbo Tax has some good and bad points. The ability to navigate to other areas of the software is poor on Turbo Tax in comparison to H*RB. One glaring thing that is missing in Turbo Tax is nothing to help do Estimated Taxes. It gives numbers based on the current tax year, but if I know that situations are going to change next year, so that I can do more accurate taxes, but there is not good tool in Turbo Tax to do this. The help screens are pretty good at Turbo Tax. So in conclusion, I was forced to use Turbo Tax, but you are missing some importance capabilities, and you are more expensive.
Date published: 2021-06-09
Rated 5 out of 5 by from OUTSTANDING !! Taylor was outstanding !! Knowledgeable, clear, concise. Any and all questions answered.
Date published: 2021-06-09
Rated 5 out of 5 by from Very easy to complete I found this system very easy to complete. Thanks for making it user friendly
Date published: 2021-06-09
Rated 5 out of 5 by from great great and very easy thank you. lllllllllllllllllll
Date published: 2021-06-09
Rated 4 out of 5 by from I love turbotax! saves money I have used turbotax for years and have saved lots of money not having to get anyone do taxes !
Date published: 2021-06-09
All TurboTax® Offerings Reviews - Page 254