TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Good but could be improved Overall, TT is good but there are some pitfalls I would like to see improved. Number one is that it should ask you whether you want a pdf document created at the end. It shouldn't be necessary to review and then save this without being prompted. Also, it asks you to review the same questions EVERY time you review the form. Surely some of the redundancy could be eliminated.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy and fast Easy to follow instructions, turbo tax is awesome!
Date published: 2023-04-15
Rated 3 out of 5 by from Asks unnecessary questions In multiple sections users are asked for information and then informed that they are not eligible for deduction. For example when filing son's tax return asked for all college expense information and after everything entered informed him he was ineligible because parents can claim him as a dependent. Was asked at beginning of return if he was a dependent so should have informed him he was ineligible prior to asking for information. This is just one example. Time wasted entering unnecessary information.
Date published: 2023-04-15
Rated 5 out of 5 by from Excellent tool! It was very easy to use and incredibly quick! I will definitely use this again next year.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is my Yearly Tax Helper It is easy to use Turbo Tax for my tax reporting needs. The calculations are always spot on (unless I input something wrong). The error checking is what I depend upon for peace of mind that my return is as accurate as it can be
Date published: 2023-04-15
Rated 5 out of 5 by from Grueling process but helpful Taxes alone are grueling. Turbo tax made it as simple as possible to get thru this task.
Date published: 2023-04-15
Rated 4 out of 5 by from '22 Taxes Easy to use software. You charge too much for a service that should be provided free from the gov't.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is easy and cost effective When filing with turbo tax I don't have to stress about my return being done correctly.
Date published: 2023-04-15
Rated 5 out of 5 by from always easy and free Taxes are so hard. I honestly don't know what I would do if TurboTax didn't make it so easy each year. I love the free file!
Date published: 2023-04-15
Rated 5 out of 5 by from Helen is awesome! Listened well and assisted even better. 10/10 would recommend!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2517
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good but could be improved Overall, TT is good but there are some pitfalls I would like to see improved. Number one is that it should ask you whether you want a pdf document created at the end. It shouldn't be necessary to review and then save this without being prompted. Also, it asks you to review the same questions EVERY time you review the form. Surely some of the redundancy could be eliminated.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy and fast Easy to follow instructions, turbo tax is awesome!
Date published: 2023-04-15
Rated 3 out of 5 by from Asks unnecessary questions In multiple sections users are asked for information and then informed that they are not eligible for deduction. For example when filing son's tax return asked for all college expense information and after everything entered informed him he was ineligible because parents can claim him as a dependent. Was asked at beginning of return if he was a dependent so should have informed him he was ineligible prior to asking for information. This is just one example. Time wasted entering unnecessary information.
Date published: 2023-04-15
Rated 5 out of 5 by from Excellent tool! It was very easy to use and incredibly quick! I will definitely use this again next year.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is my Yearly Tax Helper It is easy to use Turbo Tax for my tax reporting needs. The calculations are always spot on (unless I input something wrong). The error checking is what I depend upon for peace of mind that my return is as accurate as it can be
Date published: 2023-04-15
Rated 5 out of 5 by from Grueling process but helpful Taxes alone are grueling. Turbo tax made it as simple as possible to get thru this task.
Date published: 2023-04-15
Rated 4 out of 5 by from '22 Taxes Easy to use software. You charge too much for a service that should be provided free from the gov't.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is easy and cost effective When filing with turbo tax I don't have to stress about my return being done correctly.
Date published: 2023-04-15
Rated 5 out of 5 by from always easy and free Taxes are so hard. I honestly don't know what I would do if TurboTax didn't make it so easy each year. I love the free file!
Date published: 2023-04-15
Rated 5 out of 5 by from Helen is awesome! Listened well and assisted even better. 10/10 would recommend!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2517