TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Walt850 from
Likes and dislikes
I've been a turbotax user for over 20 years. I like the turbo tax software and ease of use. I don't like to continuous upscale efforts, and found their live tax advisors useless. In 2021 I had questions around a home sale and purchase during the same year and contacted them for help. I spoke to two different representatives and they had very basic tax knowledge. I eventually found a direct examples and information I needed in the TurboTax FAQ's.
Date published: 2023-04-15
Rated 1 out of 5 by
iNeedARealAccountant from
Loops, technical issues, incorrect info autofilled
Improperly claimed a dependent although it was clearly selected that she should not be claimed. Looped me around in the "fixing" stage. Had a lovely person help me from TurboTax, but the system wouldn't let us connect computers.
Date published: 2023-04-15
Rated 5 out of 5 by
CCOCA22 from
Great Tax Experience with TurboTax
Finished my taxes within an hour and it was a quick easy process with plenty of assistance along the way!
Date published: 2023-04-15
Rated 5 out of 5 by
tdz123 from
awesome
I have always loved TurboTax it is the quickest, easiest way to do your taxes.
Date published: 2023-04-15
Rated 3 out of 5 by
BooWizzle from
Relieving
The tax process was simple and easy to process. Little expensive compared to other brands, but easy to use.
Date published: 2023-04-15
Rated 5 out of 5 by
MaElSto from
TurboTax is really so easy!
I kept thinking: What a great product! I don't know why I dread my taxes every year...
Date published: 2023-04-15
Rated 1 out of 5 by
Peperoni69 from
TurboTax is Overrated
I've used TurboTax for the last several years and it just seems like they're overcharging for a service I've seen other companies charge less for. I mean I'm grateful for the help but it just doesn't seem like it's worth the price.
Date published: 2023-04-15
Rated 4 out of 5 by
marj01 from
taxes!
The software is very helpful, however, it is difficult to see how some of the calculations are done, and if you want to go back and look at something it forces you to walk through many screens again.
Date published: 2023-04-15
Rated 3 out of 5 by
mheim from
Its ok
Easy to follow for simple returns. Does not cover everything.
Date published: 2023-04-15
Rated 5 out of 5 by
David A K from
Awesome
Simple and Fast and easy to get done. Will use next year
All TurboTax® Offerings Reviews - Page 2506
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Walt850 from
Likes and dislikes
I've been a turbotax user for over 20 years. I like the turbo tax software and ease of use. I don't like to continuous upscale efforts, and found their live tax advisors useless. In 2021 I had questions around a home sale and purchase during the same year and contacted them for help. I spoke to two different representatives and they had very basic tax knowledge. I eventually found a direct examples and information I needed in the TurboTax FAQ's.
Date published: 2023-04-15
Rated 1 out of 5 by
iNeedARealAccountant from
Loops, technical issues, incorrect info autofilled
Improperly claimed a dependent although it was clearly selected that she should not be claimed. Looped me around in the "fixing" stage. Had a lovely person help me from TurboTax, but the system wouldn't let us connect computers.
Date published: 2023-04-15
Rated 5 out of 5 by
CCOCA22 from
Great Tax Experience with TurboTax
Finished my taxes within an hour and it was a quick easy process with plenty of assistance along the way!
Date published: 2023-04-15
Rated 5 out of 5 by
tdz123 from
awesome
I have always loved TurboTax it is the quickest, easiest way to do your taxes.
Date published: 2023-04-15
Rated 3 out of 5 by
BooWizzle from
Relieving
The tax process was simple and easy to process. Little expensive compared to other brands, but easy to use.
Date published: 2023-04-15
Rated 5 out of 5 by
MaElSto from
TurboTax is really so easy!
I kept thinking: What a great product! I don't know why I dread my taxes every year...
Date published: 2023-04-15
Rated 1 out of 5 by
Peperoni69 from
TurboTax is Overrated
I've used TurboTax for the last several years and it just seems like they're overcharging for a service I've seen other companies charge less for. I mean I'm grateful for the help but it just doesn't seem like it's worth the price.
Date published: 2023-04-15
Rated 4 out of 5 by
marj01 from
taxes!
The software is very helpful, however, it is difficult to see how some of the calculations are done, and if you want to go back and look at something it forces you to walk through many screens again.
Date published: 2023-04-15
Rated 3 out of 5 by
mheim from
Its ok
Easy to follow for simple returns. Does not cover everything.
Date published: 2023-04-15
Rated 5 out of 5 by
David A K from
Awesome
Simple and Fast and easy to get done. Will use next year
All TurboTax® Offerings Reviews - Page 2506
Date published: 2023-04-15